ShowingHero Software


 

ShowingHero is a real estate solution that helps property owners manage leads, schedule property viewings and communicate with prospective tenants and buyers.

Users can list their properties online and track prospective buyers or renters for each property. Users can also send customized email and text communications to individual prospects to remind them about upcoming events and meetings.

ShowingHero allows property agents to create personalized schedules for prospective tenants that can include group showings, open houses and unsupervised house viewings. Users can run weekly and monthly reports including charts and graphs that display how many leads were generated and how many leads converted into meetings.

Pricing is per month. Support is via email and over the phone.

 

ShowingHero - Calendar
 
  • ShowingHero - Calendar
    Calendar
  • ShowingHero - Set communication preferences
    Set communication preferences
  • ShowingHero - Lead history
    Lead history
  • ShowingHero - List properties
    List properties
Supported Operating System(s):
Web browser (OS agnostic)

5 Reviews of ShowingHero

Showing 1-5 of 5

 

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Michael from Royal Rose Properties
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2018

January 2018

ShowingHero has a few issues with usability, but once struggled past, it's excellent.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We were able to let a showing agent who wanted to quit go without having to replace her with a new agent -- we just switched all of her properties over to ShowYourself lockboxes, and we haven't regretted it yet! :)

Pros

The Client Success team is amazingly responsive, willing to educate you in as much depth as you desire. The technical team is even better, recoding features to meet needs almost on the fly. (When we started with them, their system only allowed the Year Built field to go back to 1970. When we pointed out that most of our homes were built between 1920 and 1940, they reworked the field to go back to 1910 in less than 48 hours!)

The system is extremely easy to use once learned, and it's very scalable. The ShowYourself system really does take most of the work out of getting eyes on your properties, and the reporting is quite thorough.

The real key to using ShowingHero well is teaching your showing agents how to set up Mini-Calendars so that they can maximize the opportunities to show a house while minimizing their own travel time -- for example, setting up all of the houses in a particular area on a specific Mini-Calendar without getting so narrowly focused that they end up sitting on their thumbs if there are no prospects for a specific street or neighborhood on a specific day.

Cons

There's almost zero documentation, so you really *need* the services of Client Success to get off the ground. Several features, while easy to use once you understand them, are significantly counterintuitive if you're used to using more traditional systems (looking at you, Mini-Calendars.)

Also, while they claim that their service will take the place of a traditional call center and email response team, they really don't. What they do is respond automatically to certain kinds of incoming contact, and then forward anything they can't handle automatically to you -- so you WILL still need a team to handle issues.

We've gotten a few people who were unable to get into a ShowYourself appointment because the system claimed they weren't scheduled for the appointment they were there for -- even after responding positively to their confirmation of their appointment. Issues like this are rare, but the tech team wasn't able to figure out why they were happening, which means they'll keep happening, which is disappointing.

Review Source: Capterra
 

Peter from Schambs Property Management
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

Over-all - Satisfactory

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Somewhat easier scheduling and ability to quickly text or email an appointment time(s).

Pros

Ease of scheduling and review of set appointment times and dates. Also the ability to schedule into the next week or multiple daily appointments of the same property.

Cons

When applicants respond into Showing Hero telephonically - there is no record of their phone number. Frequently -
we have phone calls where the caller forgets to leave their number - and the only phone referenced is the call in number!
Software "glitches" are still occurring - ie: Multiple property copy for setting appointments

Review Source: Capterra
 

Barbara from RPM Platinum

December 2017

December 2017

love the concept, difficult launching completely

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Fewer phone calls in our office. convenience for the leasing agent.

Pros

the calendar availability to tenants. Less phone calls my leasing agent needs to make. happy with the technology to just know where to show up and show a property. Less admin issues for the agent.

Cons

syndicating was a huge hassle. Could have been partially on our end with leaving rently, and launching with showing hero. We are still building up to 100% usage and having everything working perfectly.
I want to see it from the user side, and log in as a prospective client and test the system myself.

Review Source: Capterra
 

Doug from Chi property and investment mgt

November 2017

November 2017

Most useful system we use for our daily leasing needs. Can't envision our business without

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

All the customization ability and tailoring it to fit our various leasing needs.
Automated Tenant Lead synchronization
Availability
Calendar snapshot

Cons

No google calendar sync (I'm told they're working on it) but I like the easy view of the calendar from the software so not a big deal

Review Source: Capterra
 

Raheel from Taameer Capital
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

This is an revolutionary product.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Saved time
Process is not more efficient
less lost customer
more efficient since automated and history logs allows for quality control

Pros

Time Savings, Efficient change in older methods, compatibility, ease of use. Has Promising future. I hope you will not raise prices soon!!

Cons

Change in method always is difficult for staff but so far its been good and worth the efforts.

Review Source: Capterra