About Resolver

Resolver is a cloud-based internal audit and risk management solution for midsize to large businesses in multiple industries. Key features include audit trail, archiving and retention, ISO management and environmental compliance management.

Resolver features enterprise risk management, which enables users to manage their risk aversion and mitigation plans, budgets and forecasts from a single solution. Users can also generate customized reports on current performance and compare it to historical performance.

The audit management module of the software is equipped with International Professional Practices Framework (IPPF) that helps businesses perform success audits based on compliance standards. It helps users monitor ongoing audits in a visu...


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Supported Operating System(s):

Web browser (OS agnostic)

12 Reviews of Resolver

Average User Ratings

Overall

4.42 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(6)

6

4 stars

(5)

5

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 12 results

July 2018

Karla from SIDOR

Verified Reviewer

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

July 2018

Generate incident reports easily

Very good tool to generate quick and accurate reports, to be able to carry a documentation of the incidents is great.

Pros

a very useful tool, you can easily obtain complete reports and analyzes, as well as its graphic representation to be able to discuss what risks the company runs and propose preventive measures, to control the risks to which the organization is exposed and to start working from them .

Cons

I have no objection, so far everything is going well, it is a tool of easy use and access.

November 2018

Ian from Targeted Strategies Limited

Verified Reviewer

Company Size: 201-500 employees

Industry: Banking

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

November 2018

A fully customizable product with a dedicated staff

The developers kept us on track, within budget, they were very knowledgeable and to the extent possible were able to build custmizations to suit our unique needs. The customer support is very helpful and will return requests in a timely manner.

Pros

The software is very customizable and the developers and support team are very knowlegable about how the product can be configured for your organizations direct needs. In instances where they were uncertain of the systems capeabilities, they took it back to their team and came out with a solution, or have it on the list of future enhancements. Best of all, they not only took our suggestions to customize our product, but rather took those suggestions and customized the base product which gets rolled out in an update to all users. The product is very user friendly, and as part of the development/implementation team in our organization, the required level of training for our staff was minimal on how to use the system. There are an endless reporting capabilities. Additionally, they empower our admin team with the abilility to cusomize the system and a support system is in place to assist the modification.

Cons

There are a few features that are lacking, including a calendar/scheduling for task management of reminders to ensure requirements are not overlooked. Additionally, there are the odd anomolies/minor limitations, i.e, some formula/rules that can not be built into the system, inability to add certain fields on views, which have been reported to Resolver and expect to be rectified.

May 2018

srikanth from adp

Company Size: 10,000+ employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

4.0

Functionality

4.0

May 2018

It's a nice to part of it.

Pros

there i have find multiple user friendly options and easy to access the and accurate results in the reports.

Cons

there we have few options that are not must elaborated so we need to focus on those ones other than that all look normal.

November 2018

Daniel from Toll Brothers, Inc.

Company Size: 1,001-5,000 employees

Industry: Real Estate

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

November 2018

GRC Cloud

GRC Cloud allows us to complete more audits and accomplish our audit plan. We can also monitor how every audit transitions through the workflow to identify bottlenecks in our process.

Pros

GRC Cloud greatly increases the efficiency of our audit department. It handles everything you need for an audit function, including risk assessments, electronic workpapers, audit report generation, review and approval workflows, etc.

Cons

We have a large library of auditable entities, which limits our ability to run some reports at the company level and results in occasional latency.

May 2018

Brian from Bank of Hawaii

Company Size: 1,001-5,000 employees

Industry: Banking

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2018

Monumental

This software allowed us to meet several key regulatory related challenges while still allowing us to document and capture the data and metrics that was important to us. On a monthly basis, we take in more than 1,200 incidents. The Perspective product is the vital backbone to our investigations unit. Its parent company has changed and longtime users may perhaps be unaware of the company's future relative to the product.

Pros

The software was very easy to customize; all the while allowing us to obtain the metrics and data fields that we wanted.