SiteDocs vs Suralink

SiteDocs has 156 reviews and a rating of 4.82 / 5 vs Suralink which has 389 reviews and a rating of 4.72 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.82 / 5 (156)

4.72 / 5 (389)

Ease-of-Use

5.0 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

5.0 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Review Written

March 11, 2021

March 2, 2021

Pros/Cons

  • Pros

  • I like the functionality of this software. It is easy to use.

  • The product was easier to use for our guys in the field than I thought it would be. It's modern and the younger guys think it's great. We have some older guys using it as well with some success

  • Cons

  • A few bugs on certain phones but they are always open to feedback and update things right away

  • The forms are easy to create and customize but I wish the look of the forms could be altered.

  • Pros

  • Ease of use and user experience is awesome. Reliability is very high.

  • I love the chat function for help and how to's when it comes to features that I may not know about! It is super quick and extremely useful and helpful

  • Cons

  • When the client does not use it. Some clients complain it is too difficult. However, if we walk them through how to use it they really start to enjoy it.

  • Some of the features are not as intuitive, but once discovered, it helps improve the overall user experience.

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos