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Dundas BI logo
 
Dundas BI, from Dundas Data Visualization, is a browser-based business intelligence and data visualization platform that includes integrated dashboards, reporting tools, and data analytics. It provides end users the ability to create... Read More
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Dundas BI, from Dundas Data Visualization, is a browser-based business intelligence and data visualization platform that includes integrated dashboards, reporting tools, and data analytics. It provides end users the ability to create... Read More
 
Style Intelligence logo
 
InetSoft Style Intelligence is a business intelligence software platform that allows users to create dashboards, visual analyses and reports via a data mashup engine—a tool that integrates data in real time from multiple sources.... Read More
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InetSoft Style Intelligence is a business intelligence software platform that allows users to create dashboards, visual analyses and reports via a data mashup engine—a tool that integrates data in real time from multiple sources.... Read More
 
BOARD logo
 
Created to combine business intelligence, corporate performance management, and business analytics, BOARD is a full-featured business intelligence system that serves midsize and enterprise-level companies in a variety of different... Read More
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Created to combine business intelligence, corporate performance management, and business analytics, BOARD is a full-featured business intelligence system that serves midsize and enterprise-level companies in a variety of different... Read More
 
ClicData logo
 
ClicData is a business intelligence (BI) dashboard solution designed for use primarily by small and midsized businesses. The tool enables end users to create reports and dashboards. A drag-and-drop interface designed for ease of use... Read More
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ClicData is a business intelligence (BI) dashboard solution designed for use primarily by small and midsized businesses. The tool enables end users to create reports and dashboards. A drag-and-drop interface designed for ease of use... Read More
 
Looker logo
 
Looker is a cloud-based business intelligence (BI) platform designed to explore and analyze data. The solution helps businesses to capture and analyze data from multiple sources and make data-driven decisions. Looker provides business... Read More
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Looker is a cloud-based business intelligence (BI) platform designed to explore and analyze data. The solution helps businesses to capture and analyze data from multiple sources and make data-driven decisions. Looker provides business... Read More

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SAP - Business Intelligence logo
 
With its cohesive, consolidated approach, industry powerhouse SAP BusinessObjects gives organizations a full set of tools to manage and optimize Business Intelligence. From a centralized portal, companies can handle everything from... Read More
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With its cohesive, consolidated approach, industry powerhouse SAP BusinessObjects gives organizations a full set of tools to manage and optimize Business Intelligence. From a centralized portal, companies can handle everything from... Read More
 
Chartio logo
 
For business owners seeking a full-featured Business Intelligence system, we recommend Chartio as a great option to add to your shortlist. The system smartly focuses on being simple to use, featuring Drag and Drop Chart Creation. This... Read More
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For business owners seeking a full-featured Business Intelligence system, we recommend Chartio as a great option to add to your shortlist. The system smartly focuses on being simple to use, featuring Drag and Drop Chart Creation. This... Read More
 
TARGIT Decision Suite logo
 
TARGIT Decision Suite is a business intelligence and analytics solution that offers visual data discovery tools, self-service business analytics, reporting and dashboards in a single, integrated solution. TARGIT combines the control... Read More
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TARGIT Decision Suite is a business intelligence and analytics solution that offers visual data discovery tools, self-service business analytics, reporting and dashboards in a single, integrated solution. TARGIT combines the control... Read More
 
Exago logo
 
Exago is a cloud-based self-service business intelligence solution for software companies that offer ad hoc reporting, dashboards, and interactive data visualization tool with advanced analytics. Exago's reporting functionalities... Read More
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Exago is a cloud-based self-service business intelligence solution for software companies that offer ad hoc reporting, dashboards, and interactive data visualization tool with advanced analytics. Exago's reporting functionalities... Read More
 
Birst logo
 
Birst, an Infor Company, is a web-based networked BI and analytics solution that connects insights from various teams and helps in making informed decisions. The tool enables decentralized users to augment the enterprise data model... Read More
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Birst, an Infor Company, is a web-based networked BI and analytics solution that connects insights from various teams and helps in making informed decisions. The tool enables decentralized users to augment the enterprise data model... Read More

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Izenda Reports logo
 
Izenda is a business intelligence (BI) platform that enables real-time data exploration and report creation. It is suited for software vendors and development teams in enterprises that need to embed BI and analytics functionality into... Read More
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Izenda is a business intelligence (BI) platform that enables real-time data exploration and report creation. It is suited for software vendors and development teams in enterprises that need to embed BI and analytics functionality into... Read More
 
Grow BI Dashboard logo
 
Grow BI Dashboard is a cloud-based business analytics and reporting solution suitable for small to midsize organizations. The solution allows users to create customizable dashboards for monitoring business workflows and key activities. Grow... Read More
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Grow BI Dashboard is a cloud-based business analytics and reporting solution suitable for small to midsize organizations. The solution allows users to create customizable dashboards for monitoring business workflows and key activities. Grow... Read More
 
Halo logo
 
Halo is an end-to-end supply chain management and business intelligence platform that helps in business planning and forecasting inventory for supply chain management. The system uses data from all sources - big, small, and in-between... Read More
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Halo is an end-to-end supply chain management and business intelligence platform that helps in business planning and forecasting inventory for supply chain management. The system uses data from all sources - big, small, and in-between... Read More
 
Diver | BI logo
 
Diver | BI from Dimensional Insight is a business intelligence and information delivery platform offering flexible deployment options and compatibility with most devices. The suite of applications includes dashboards and scorecards,... Read More
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Diver | BI from Dimensional Insight is a business intelligence and information delivery platform offering flexible deployment options and compatibility with most devices. The suite of applications includes dashboards and scorecards,... Read More
 
iCharts for NetSuite logo
 
iCharts for NetSuite is a Business Intelligence (BI) reporting and analytics tool that suits enterprise-level companies in a variety of industry segments. The cloud-based platform allows users to visualize and analyze NetSuite data... Read More
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iCharts for NetSuite is a Business Intelligence (BI) reporting and analytics tool that suits enterprise-level companies in a variety of industry segments. The cloud-based platform allows users to visualize and analyze NetSuite data... Read More

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KPI Fire logo
 
KPI Fire is a cloud-based collaboration tool that provides team members with a dashboard view of shared company objectives and key performance indicators (KPIs). It is suitable for large and midsize companies in all industries. The... Read More
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KPI Fire is a cloud-based collaboration tool that provides team members with a dashboard view of shared company objectives and key performance indicators (KPIs). It is suitable for large and midsize companies in all industries. The... Read More
 
Sage Live logo
 
Sage Live is a cloud-based and mobile-ready accounting platform for small and mid-sized businesses. Key features include multi-company, multi-currency, and multi-legislation support, personalization based on user role, bank integration,... Read More
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Sage Live is a cloud-based and mobile-ready accounting platform for small and mid-sized businesses. Key features include multi-company, multi-currency, and multi-legislation support, personalization based on user role, bank integration,... Read More
 
IBM Cognos Analytics logo
 
Cognos Analytics is an upgrade to Cognos Business Intelligence (Cognos BI). By adding cognitive guidance, a web-based interface and new data visualization features, Cognos Analytics provides self-service analytics to large and midsize... Read More
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Cognos Analytics is an upgrade to Cognos Business Intelligence (Cognos BI). By adding cognitive guidance, a web-based interface and new data visualization features, Cognos Analytics provides self-service analytics to large and midsize... Read More
 
Netlink Business Analytics Platform logo
 
Netlink's Business Analytics platform is an comprehensive  solution from software, hardware, and connectivity to configuration and ongoing services. The solution can roll-out with no CAPEX and minimal IT involvement. Netlink’s... Read More
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Netlink's Business Analytics platform is an comprehensive  solution from software, hardware, and connectivity to configuration and ongoing services. The solution can roll-out with no CAPEX and minimal IT involvement. Netlink’s... Read More
 
pcFinancials logo
 
pcFinancials is a business intelligence (BI) software solution that offers performance management, advanced analytics and reporting capabilities within a suite. The platform enables users to create reports, plan budgets and prepare... Read More
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pcFinancials is a business intelligence (BI) software solution that offers performance management, advanced analytics and reporting capabilities within a suite. The platform enables users to create reports, plan budgets and prepare... Read More

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Buyer's Guide

by Justin Guinn,
Market Research Associate
Last Updated: November 17, 2017


How do you measure success? A sales manager might shoot for a high client acquisition rate, an application developer could want to deliver the least number of defects at launch and a CEO may live or die by their gross profit margin.

These are examples of key performance indicators (KPIs)—important metrics that teams, departments and whole organizations monitor to measure their success (or lack thereof).

KPI software automates the tracking of these important stats and presents them in easy-to-understand dashboards so users can track performance and spot trends at a glance. These platforms act as a centralized hub for decision makers, aggregating data from various integrated sources and allowing users across various departments to compare their KPIs against preset goals.

This guide is meant to help those researching KPI software for the first time. Here’s what we’ll cover:

Common Functionality of KPI Software
Benefits of KPI Software
What Type of Buyer Are You?
Key Considerations for Buyers

Common Functionality of KPI Software

KPI software is a type of dashboard software, and thus the platforms share common functionality:

Data integration Pull data from multiple sources, including Excel files, proprietary databases and commercial business platforms.
Customizable dashboards Create customized dashboards at an individual or team level so users only see the KPIs that matter to them.
Reporting Use standardized reporting templates, or customize your own, then have reports sent to stakeholders automatically as necessary.
Web accessibility Cloud-based KPI software platforms allow users to access their dashboards from anywhere.
Trend spotting Track KPI data in real time, or compare over a set timeframe to identify trends.
Automatic alerts Send notifications via email if performance tracks drastically over or under KPI goals.
KPI dashboard in InetSoft Style Intelligence 

KPI dashboard in InetSoft Style Intelligence

Benefits of KPI Software

KPI software offers a number of benefits to organizations both large and small:

  • It visualizes vital information at a glance. Many BI platforms can help you dig through and analyze millions of points of data. KPI software helps you hone in on a few priority metrics at a time to avoid analysis paralysis.
  • It focuses your organization’s efforts. No more confusion about goals—once your KPIs are set and your team can monitor their performance against them, team members can focus on improvement.
  • It gives you a centralized view of your data. The data to measure your KPIs may be scattered between your CRM system, multiple Excel spreadsheets and a proprietary database. KPI software can pull all of this information together into one centralized location.
  • It saves time on data collection. Once your data sources are integrated with the platform, KPI software takes care of the rest. Gone are the days of manually updating numbers on a recurring basis.

What Type of Buyer Are You?

KPI software buyers tend to fall into one of three categories:

High-level executives. Needing a high-level view of their organization’s performance, many executives rely on KPI software to boil down the many facets of their business into a few key metrics, which they can easily monitor and report to shareholders.

Managers and department heads. Using a single KPI software platform, various managers and department heads can create customized dashboards and views in order to aid decision making within their business units.

IT users. Though non-IT workers continue to account for nearly two-thirds of BI software purchases, IT professionals still make up a significant chunk of KPI and general dashboard software buyers. These buyers are looking for an efficient way to digest sizeable amounts of data related to internal business systems.

Key Considerations for Buyers

Deciding whether to invest in KPI software and choosing which platform is best for your needs requires considering a variety of factors. Here are a few key considerations to keep in mind:

Is KPI software all you need? KPI software only offers a fraction of the functionality found in larger BI platforms. Consider more robust suites with data mining and predictive analytics capabilities if you want to make use of more information and gain greater insight into your organization’s performance.

Where does mobile BI come into play? On-premise systems have their benefits (more data storage space and customization), but many buyers take advantage of cloud-based systems and dedicated apps that enable them to access KPI dashboards from a mobile device. If you have a remote workforce, your vendor’s mobile BI capabilities could play a huge role in your purchase decision.

Who will be using the system? IT staff may be able to work their way around a complex KPI tool, but what about your sales team? Depending on who’s using the software and their technical literacy, you may need to make user-friendliness a top priority when deciding on a KPI vendor.

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Business Intelligence Software Pricing Guide

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Ten Steps Guide to Selecting the Right
Business Intelligence (BI) Software

 

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