WebFOCUS Software


 

WebFOCUS is a cloud-based business intelligence (BI) and analytics platform that offers analytical tools, applications, reports and documents for business stakeholders such as management teams, analysts, line-of-business workers, partners and customers. The solution also provides other capabilities including data discovery, location intelligence, predictive and prescriptive analytics, BI smart search and natural language search.  

WebFOCUS allows users to create dashboard from the data collected in multiple formats from various sources. It also provides self-service visual data discovery tools that help users to analyze data sets, generate reports and share content. The solution has predictive analytics feature that allows them to validate their predictions.

WebFOCUS can also be deployed on-premise. It offers other features such as embedded information applications, customer portals, self-contained analytical documents and more. Support for the solution is available via email, phone and through a knowledge base.

 

WebFOCUS - Overview
 
  • WebFOCUS - Overview
    Overview
  • WebFOCUS - Reporting dashboard
    Reporting dashboard
  • WebFOCUS - CEO dashboard
    CEO dashboard
  • WebFOCUS - Assets map
    Assets map
  • WebFOCUS - Sales metrics
    Sales metrics
  • WebFOCUS - Predictive analytics
    Predictive analytics
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

95 Reviews of WebFOCUS

 

Start your review of WebFOCUS

Click to start
https://www.softwareadvice.com/bi/webfocus-bi-review/
Software Advice Reviews (8)
More Reviews (87)

Showing 1-8 of 8

Larry from Oklahoma State University
Specialty: Education
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

February 2018

February 2018

There are much better products

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Offers a vast array of tools and sub-products to help achieve reporting goals. Many tools and charts and graphs are easy to configure.

Cons

Needs to be fully integrated into all data sources to get a good use. Not great for adhoc or highly customized reports. Templates and color schemes are a nitghtmare to develop and use.

Review Source
 
 

Vickie from Food For The Poor
Specialty: Non-Profit
Number of employees: 201-500 employees Employees number: 201-500 employees

August 2017

August 2017

A great product and a great company

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We have used IBI for more than 8 years and have never regretted our decision. They have been not just a vendor, but a true business partner who cares about the success of their clients.

Pros

User friendly, comprehensive functionality, incredible customer support, great annual user conference, extensive free online training videos, new functionality is added continually including from requests from customers.

Review Source
 
 

Lorne from TPA Technologies
Specialty: Banking & Financial Services
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2017

August 2017

Information Builders is truly a partner for success. They are always willing to work with you to implement successful solutions and continuously listen to specific customer needs. Many of the features in new releases are directly related to customer reque

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Information Builders is an innovative company and their products continue to improve. Given the success, experience and age of the company, they have proven to be a trustworthy business partner.

Pros

The WebFOCUS product can handle most if not all reporting requests, functionality is wide spread. If the product needs to be improved then IBI will partner with you to find a solution and/or improve the offering with new features.

Cons

Depending on the user the learning curve can be a bit high; users should start with the basics and build from there. Even with that though, a user should be able to gain momentum by having success early on.

Review Source
 
 

Cletis from HarperCollins Christian Publishing
Specialty: Other
Number of employees: 201-500 employees Employees number: 201-500 employees

July 2017

July 2017

webfocus is very flexible and i can write and deploy reports quickly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

i like the ability webfocus has to pull data from various platforms into one report. Also, the support staff at information builders is great to work with. there's a lot to learn in using it but information builders is very helpful in providing the tools to learn.

Review Source
 
 

Liessa from Pacific Maritime Association
Specialty: Other
Number of employees: 201-500 employees Employees number: 201-500 employees

July 2017

July 2017

Real feedback based on real life experience

Ease-of-use

Functionality

Product Quality

Customer Support

Customer support is really great. Nice people.

Pros

OK, this will sound like a promo - but this is real feedback based on real life experience using various BI and FR tools over the years.
Over the last decade Finance/BI has inherited many ops tasks as traditional IT departments push to migrate BI and financial reporting to “user self-service”. (Keeps their headcount down and mine up!)
WebFocus has all the ‘sexy’ stuff that software vendors are promoting. Great, but I am a production shop and 90% of what we do is just day-to-day critical. WebFocus provides the three critical components I need from a BI software package:
InfoAssist helps us manage through staffing churn. I don’t need to hire BI staff with WebFocus experience as most Individuals with any kind of BI experience can launch InfoAssist and figure it out themselves.
Reportcaster: My staff can manage standard scheduled report distribution in Reportcaster. Once set up it’s easy to maintain.
Speed: “Instant” graphs and analytics is today’s expectation. We’ve got more data than we have time to do report development, so WebFocus gets us to the data for all the one-off reports and charts.

Cons

This is not really a con, but a heads up. WebFocus is a robust BI tool. Setup and security requires your IT Department's "buy in" to support the tool. Yes, it's a BI reporting package, and it can be used for just that, but WebFocus can do so much more - and sooner or later you'll want the 'more'

 
 

John from HANYS
Specialty: Healthcare / Social Services
Number of employees: 201-500 employees Employees number: 201-500 employees

July 2017

July 2017

Partner for success

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall a great product, they engage with their clients well. Going to user meetings and/or their summit is highly recommended.

Pros

Great customer service; very flexible product; drill down feature is fantastic; multiple capabilities to fit a businesses needs

Cons

being a flexible product comes with complexity and a learning curve in full understanding of their vast system

 
 

Tim from Aerotek
Specialty: Other
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

July 2017

July 2017

WebFOCUS Ease of Use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Easy to understand and pickup, Very quick to fix bugs that occur, New versions always bring new possibilities to the business

Cons

Bugs can be tough to workaround, but typically there is a solution. Sometimes upgrading to newer versions is tricky depending on what the migration involves.

 
 

Rob from Brotherhood Mutual Insurance
Specialty: Insurance

November 2015

November 2015

Information Builders Builds Relationships

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Information Builders is not just a company and it doesn't sell just products and services. They are a partner who ensures that you succeed and they will not talk you into a product that you don't need. When you have a question or concern someone is always more than willing to help you out... with enthusiasm and competence. The product is dynamic and robust to ensure that the business needs are met - technically as well as in usability.

Likes Least

Information Builders was a little slow to innovate into the 21st century until recently. The past version of WebFOCUS felt like it was still in the early 2000's, but with the release of WebFOCUS 8 they are relevant and innovating the in analytics space.

Recommendations

When choosing a BI vendor and software make sure to choose a vendor who will understand your company and culture. After that you can evaluate the functionalities of the software, but the reality is that all software has strengths and weaknesses and it is crucial that your corporate culture and the relationship with the vendor are in lock step to deliver success. The greatest software in the world won't consistently deliver effectively if other pieces are disjointed and there isn't common communication.

 
 
 
Showing 1-20 of 87

Rich from BNY Mellon
Number of employees: 10,000+ employees Employees number: 10,000+ employees

October 2018

October 2018

Reliable for Years

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support

Migration from IBM mainframe using DB2 to a Unix platform using Oracle was extremely simple, most reports required only a two line change.

Pros

I have been using one version or another of Focus for over 30 years. While the core product has evolved and improved and even migrated across platforms ... the core reports still work with very little updates required,

Cons

Reporting server has a static font - which is proportional.

Review Source: Capterra
 

Elizabeth from NBIB
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

October 2018

October 2018

Love the Product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The product is so user friendly and can be used by multiple levels of knowledge. HIGHLY Recommend!

Cons

There is nothing I can think of as a con...

Review Source: Capterra
 

Philip from BNY Mellon
Number of employees: 10,000+ employees Employees number: 10,000+ employees

October 2018

October 2018

BNY Mellon Webfocus conversion

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support

it has been a good experience to learn about distributed environment after years of working on the mainframe

Pros

recently converted mainframe jobs to webfocus environment. Most existing jobs were easily ported over to distributed environment will few changes. However, this gave us an opportunity to do some well needed tuning on jobs that have been running on mainframe for 15-20 year. Tuning has increase efficiency and speed in new Linux environment and we are incurring cost savings by moving application to a distributed environment over IBM mainframe


Cons

i currently have no negative comments to make

Review Source: Capterra
 

Jeffrey from MSA
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

October 2018

October 2018

Good for Dashboards

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support

BI Dashboards that provide immediate feedback to the user are relatively easy

Pros

The ability to make it do anything and everything

Cons

Some things that would seem to be easy are difficult

Review Source: Capterra
 

Matthew from Crown Castle
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

October 2018

October 2018

Analytical User

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have been able to provide data snapshots for managers using dashboards.

Pros

All of the different functions and features. The ability to pull together data across various platforms.

Cons

Not always intuitive. I would like to see better error identification.

Review Source: Capterra
 

Barb from MSA
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

October 2018

October 2018

Going where we want to be

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support

Able to create custom dashboards and business reviews

Pros

Feature rich for business users and is a full platform for developers. The roadmap showcases many new features that are right where we want to be; advanced analytics, visualizations, Infographcs

Cons

Not all features works with all datasources

Review Source: Capterra
 

Michael from Crown Castle
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

October 2018

October 2018

WebFOCUS provides the best of all worlds

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like the flexibility that the product provides. If you are a hard-core developer, you can build excellent reporting applications. If you are an analyst and need to do a quick, one-off analysis, it works for that as well.

Cons

On occasion, new functionality takes a release or two to stabilize.

Review Source: Capterra
 

Ian from Centimark
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

October 2018

October 2018

Solid Platform, excellent support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

IBI is the best software company. Great customer support, training and service. The product is solid and customizable beyond what other BI tools can offer.

Cons

After working with the product for over 6 years, I've have mostly positive experiences. The few times that there have been questions, the tech support staff have help us overcome the hurdles.

Review Source: Capterra
 

Leah from Crown Castle
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

October 2018

October 2018

Good for Dashboards

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

It is a great tool for building more complex reports and dashboards. Would just like to see more resources and learning documents.

Pros

The integration of HTML and SQL reporting capabilities helps for creating great, dynamic dashboards and reports. I love the ability to add parameters and criteria to my dashboards and make everything look sleek and easy to use.

Cons

If there is something I do not know how to do, it is difficult to follow the resources or troubleshoot the problems I am experiencing. I also would love to see improved error reporting that better specifies your errors, especially in SQL your code (when your procedure will not run).

Review Source: Capterra
 

Ed from Salient CRGT
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

October 2018

October 2018

WebFOCUS in an Enterprise Environment.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We use WebFOCUS to primarily pull reporting and dashboard data from our Data Repository. Our secondary use is an an application framework to build out webapps against our data infrastructure for multiple purposes.

Pros

WebFOCUS works well for our Business Intelligence applications and needs. We have used it as a flexible reporting and application framework for many years.

Cons

Updating major releases can be time consuming for a larger environment.

Review Source: Capterra
 

Dan from Crown Castle.
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

October 2018

October 2018

BI /WebFocus developer

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It's kind of a love/hate relationship honestly. I love the ability to extend everything with code and get into true webdesign but the flexibility is also coupled with some areas which should be very simple to do and WF overcomplicates them. The self service aspect is hurting its adoption with business users as well.

Pros

The ability to write code and extend it into the web languages makes it very flexible from a developer perspective which is unmatched really in the BI space. It's back-end maintenance is also very mature which makes security and maintenance easy.

Cons

Need to focus more on graphics/self service because it's lacking in many areas. It's ease of use is behind competitors such as Tableau and Qlik which makes it a hard sell with business partners.

Review Source: Capterra
 

Tim from DHA
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2018

September 2018

Non-DEV Power User Tester

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

Ease of use - easy to utilize existing views with minimum knowledge of the data

Cons

Products contain different features across the product line. InfoAssist vs app studio vs chart vs report

Review Source: Capterra
 

Michael from cBEYONData
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

Good for more than just data analytics

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I really like the ability to automate processes, and capture new data to augment the analytics process.

Cons

Not quite as intuitive as some of the newer visualization tools such as Tableau. However, the product direction is good and improving all the time.

Review Source: Capterra
 


September 2018

September 2018

WebFocus - a heavier, more robust SQL

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support

AppStudio is so much better than DevStudio. I can see many benefits to using this software. We allow users to pull exactly the data they need without having to write or understand SQL. This makes out backend more secure, and makes the whole process smoother for the user.

Pros

We use AppStudio to create and maintain procedures (.fex). I really like the diversity in commands. You are able to join and manipulate data more than with raw SQL. I also like the option to use their GUI or their raw text editor.

Cons

It is confusing. Although they allow use of a GUI to make the software "easier" to use, there are many things that can ONLY be accomplished using the base FOCUS code. In addition, many times you have to pass over the data multiple times in order to actually get what you want out of it.

Review Source: Capterra
 


August 2018

August 2018

Jack of All Trades With a Steep Learning Curve

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

WebFocus is the kind of analytics platform that can almost be used for anything and by anyone. The software is flexible and is easy to use. It helped me create different dashboard I needed for my job presentation and everything went almost smoothly. The sharing is flawless; my team was able to access the dashboard even with different processing systems. Although there were more than a few people on our team, the system still ran efficiently with little to no bugs at all. We have been using this system for a few months now and it is really helpful.

Cons

Learning the necessities for this software is a little bit confusing at first, but after a few times of using it and getting used to, using it is a little bit easier now.

Review Source: Capterra
 

Sanjay from US Bank

May 2018

May 2018

Webfocus is one of the good BI tools, but many new tools are giving it a tough competition.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Focus language , which give tighter control over tool to any webfocus developer. From WF 8.00 its security has improved a lot and give good control to system administrator

Cons

Focus language , which give tighter control over tool, but same time create issue with creating a good user-friendly interface.

Review Source: Capterra
 

Michael from University of Connecticut
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

May 2018

May 2018

Amazingly versatile, however it does carry a significant learning curve to maximize that versatility

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Environment to automate regular reporting and to expand and enhance the availability of data to my organization.

Pros

Numerous export formats, versatile software which offers a savvy developer several avenues to accomplish the requirements of their audience. The Active Format is a very unique offering allowing developers to give users the ability to drive their own analysis from reports through sorting, filtering, charting and being able to export their work.

Cons

FOCUS itself has a steep learning curve that is very dependent on the capabilities of the entity that is going to implement and use it. Your environment will carry a heavy influence on how successful the implementation will be. Management will need a measure of patients and need to invest in users to learn, documents and carry that intelligence throughout the organization.

Review Source: Capterra
 

Michael from Conifer Health Solutions
Number of employees: 10,000+ employees Employees number: 10,000+ employees

May 2018

May 2018

Great tool for creating our reports for our dashboards.

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

Portal creation

Pros

The things that it can do are remarkable.
Ability to create reports through coding or though GUI interface.
The GUI interface is pretty helpful especially while learning

Cons

Learning curve is huge but worth the extra work.
Error codes could be a little more helpful. Sometimes when you receive an error you cannot tell what or where the error is.

Review Source: Capterra
 

Francessca from AutoZone
Number of employees: 10,000+ employees Employees number: 10,000+ employees

May 2018

May 2018

I am able to cut down daily reporting time from hours of manual work to minutes of front end set up

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I gained insight to deep dives into data that would take hours to review in a very clean graph/ chart that gave me the ability to share instantly with my team. And hopefully in the near future leadership that will shed light into additional cost savings in my department.

Pros

I like that it is an sophisticated aesthetic software that is easy to use across of levels. This software allows me to do all my work on the front end and gives the ability to transform any report/chart/ graph, to another almost instantly.

Cons

That the 8.2.04 has not released yet. I am very excited for the release so that I can integrate info graphics in to my day to day reporting.

Review Source: Capterra
 

Thomas from OPM\NBIB
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

May 2018

May 2018

Love WebFOCUS

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Ability for users to do things themselves without requiring a trained developer.

Cons

Many end-users have trouble - they are able to write reports because the software is so easy to use, however they do not know the data.

Review Source: Capterra