Process Street Software


 

Process Street is a cloud-based business process management (BPM) solution that enables organizations to create checklists and process documents for recurring projects. The solution is used in business functions such as client setup, employee onboarding, help desk support, recruiting and content promotion.

Key features include scheduled checklists, permission controls, web forms, scheduling tools and reporting. Users can manage multiple projects, review ongoing projects, assign tasks and collaborate with team members.

The platform can be integrated with third-party software such as Dropbox, Google Drive, Box and Salesforce. Process Street’s integration with Zapier allows it to connect with hundreds of third-party applications.

The solution is available on a monthly or annual subscription basis. Process Street provides customer support through email and phone.

 

Process Street - Add members
 
  • Process Street - Add members
    Add members
  • Process Street - Assign tasks
    Assign tasks
  • Process Street - Cash-flow report
    Cash-flow report
  • Process Street - Client onboarding
    Client onboarding
  • Process Street - Schedule checklist
    Schedule checklist
Supported Operating System(s):
Mac OS, Web browser (OS agnostic)

391 Reviews of Process Street

 

Start your review of Process Street

Click to start
https://www.softwareadvice.com/bpm/process-street-review/
Software Advice Reviews (3)
More Reviews (388)

Showing 1-3 of 3

Pooja from PlexusMD
Specialty: Software
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2018

November 2018

Not my cup of tea!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I have used process street past couple of months back (not the pro version). And i was confused for good. So i stopped using the application, otherwise following the task and making SOPs was easier in it.

Cons

They should fix the UI, I have used it for a short time and the experience wasn't that great compared to it's competitors.

Review Source
 
 

Tim from Royal Lyons
Specialty: High Tech
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

Process Street - Everything is a System!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Process street has allowed me to take ideas in my head and get them out so others can test and improve. It's incredibly powerful and useful for the procedural task. I love how easy it is to use and the team at Process.st are always making solid changes. Couldn't do my job well without it where systemizing tasks is a priority and iterations are a mandatory part of a numbers game.

Pros

Great UI experience, friendly support, and feature-rich. Intuitive, super easy to use, and professional. Extensive tutorials and examples of use. Share your systems and repeat tasks without error. Collaborative workflows and procedure documents created in moments. Ability to schedule is a life-saver. All changes are auto-saved.

Cons

No option for sub-folders. No mobile app yet but I imagine it's on the way. Honestly not much to complain about with this product. Developer is on top of it and very forward-thinking.

Review Source
 
 

Lucy from Abbotsford Executive offices
Specialty: Real Estate
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

It's a very good Checklist and workflow system

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I enjoy working with the software.

Pros

Its very easy to use, they have very good tutorials and the support is great , They always respond promptly.

Cons

They could add more processes to their system to enable users to do more staff like incorporating import forms and formatting.

Review Source
 
 
 
Showing 1-20 of 388


December 2018

December 2018

Great for Teams

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support

I found Process Street a few years ago and introduced it to a small team that I was working with. It really helped us to stay on task.

Pros

I loved that it was integrated with other apps that I use such as Google Docs

Cons

I really can't think of anything. I liked the flow.

Review Source: Capterra
 

Gustavo from Silversheet
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

Great Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The Workflow Process is awesome, is easy to use specially for the Examples

Cons

sometime appears steps that didn't have to be there

Review Source: Capterra
 

Douglas from Consultant
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

Next level support, Great product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Its been great, the support has been fantastic while I got integrations and process design sorted.

Pros

This software allows a basic business to up the game with easy process automation and workflow. Forget forgetting a step, and get you new staff up to speed in a fraction of the time -with less mistakes-

Cons

It's not skynet, and it doesn't set itself up. You have to tell it what to do once.

Review Source: Capterra
 

matt from Bewiched Coffee
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2018

November 2018

process management

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Very happy with it and a huge advocate of them.

Pros

Allows us to build processes, adapt them quickly and delegate them to different team members.
Crucially by building written processes we are building a contingency plan, that means we are able to adapt should a specific person who manages a process, go mia for any reason.

Cons

Does take time to build your processes (inevitably)

Review Source: Capterra
 

Edwin from Manufacturing
Number of employees: 1 employee Employees number: 1 employee

November 2018

November 2018

Simply great, easy, agile and effective

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Use it in my company to streamline employees and eliminate errors and even use it for myself to simplify and optimize my day

Pros

It's very easy to keep track of processes and improve on them on the fly

Cons

If it would come with a time tracker per task, that would make it even more awesome then it already is.

Review Source: Capterra
 


November 2018

November 2018

Amazing Process Flow Management

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Superb.

Pros

This is an amazing service and helps in managing process and streamlining them in a very efficient and effective manner.

Cons

Should have a lot of templates for employee use as well.

Review Source: Capterra
 

Michelle from IT solutions
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

I think it's awesome!

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

What I like most is how easy it is to use.

Cons

The con would be Navigating can be confusing.

Review Source: Capterra
 

James from Octopus Labs
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2018

November 2018

Good for simple checklists; Bad for complex processes

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Full range of possible fields.
Drag and drop system for creating checklists.
Integration with Zapier

Cons

Slow to make changes to functionality: If you update a Checklist template it breaks the conditionality of all active checklists. This is a known issue but has taken them over 3 months to fix.

Conditionality is limited to tasks, not elements within tasks.

Conditionality does not include 'and/or' statements only 'if' statements. You view conditionality as a list of statements, which gets really hard to organise and find items if you have more than 15 statements.

When trying to analyse data from a collection of checklists, you cannot filter for specific tasks easily. You need to unselect the items you do not want to see. So if you have more than 20 items (which you definitely will!) its labourious to unselect them all.

The 'merge' functionality that lets you pipe prior answers through to other sections of the checklists is fragile. Instead of used a field is to identify the item to be merged, they use the name of the field. So if you make a change to the field name/question it will break the piping. If they used field ID's it would not break when you make such changes.

Review Source: Capterra
 

Scott from Colliers-International
Number of employees: 10,000+ employees Employees number: 10,000+ employees

November 2018

November 2018

Process Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Very user friendly and great for ensuring process adherence and on-boarding. Once a checklist is created it is simple to duplicate for any number of projects. Version control for template documents is a key feature as well.

Cons

I don't have any cons at this point in my early stage of using the product. As I continue to use I will update with improvement areas.

Review Source: GetApp
 

Caitlyn from eCommerce

October 2018

October 2018

Meh

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

-clean/bright interface
-multiple users available to can add VA etc
-able to add a lot of SOP to folders/lists

Cons

-getting to and from each folder was annoying and basically you had to go through all your folders every time to get back to SOP you were on.
-Signed up for a year worth not knowing I could not cancel like most subscriptions and get unused money back. Our SOP company changed formats therefore we could NOT get any updates. They would not work with us on this. It is irritating because we are stuck with an old version now and paid for 6 months we now can't use!
-customer service...meh

Review Source: GetApp
 


October 2018

October 2018

Great for internal work processes

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to use. Great for the internal processes, from day to day general activities to major projects

Cons

Only issue is that when you edit a process, unless you save it you won't be able to see it again unless you go back into edit mode.

Review Source: Capterra
 

Brandon

October 2018

October 2018

Excellent for businesses wanting to setup for franchising.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Excellent workflow
Easy to use and setup
Great with Zapier (works as lead management for us)
Team members love using it

Cons

The only problem I have is pricing can get expensive if you want to have multiple users. We end up using one account daily.

Review Source: GetApp
 

Evan from Douglas H. McPhail, PLC
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

A Wonderful Tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have been using Process Street to set up all of our processes and procedures in one central location and to get away from using binders full of printed pages with task lists. We are loving how robust Process Street is.

Pros

I love the ease of use in creating templates and the myriad integrations.

Cons

There are a few User Interface things that I would change but that's about it.

Review Source: Capterra
 

Kaitie from FAA
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2018

October 2018

Great for Org Checklists

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I love how easy it is to create templates and share the link to the checklists I have created.

Cons

I haven't run into any issues using this product.

Review Source: Capterra
 

Joshua from Raine&Horne Bundaberg
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Intuitive System

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Thanks to Process Street, we have drastically reduced paper and printing costs while enabling automation and better integration in our business.

Pros

The entire system is easy to understand and integrate with the rest of my app stack.

Cons

Inability to change fonts to suit my style.

Review Source: Capterra
 

Steve from Good Life Property Management Inc.
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Great product for processes

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Very good. Easy to use and has great templates to get you started.

Pros

I love that you can update a process and it changes all processes currently live

Cons

It does not have functionality for one off task management.

Review Source: Capterra
 

Farai from SME Association of Zimbabwe
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Great software for standardising processes in small and medium businesses!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Process Street completely transformed the way we do business. We were struggling to scale up our client base and business due to lack of a way to ensure consistent and complete servicing. Thanks to Process Street, that is now a thing of the past. Its advanced logic features enable customisation of generic templates to suit particular customers' needs, without losing the robustness of having a standard template to baseline all customers against. I am more than delighted with Process Street!

Pros

-Enables standardisation of processes across multiple locations, and multiple employees.
-Easy to set up
-Advanced functionality
-Dynamic and scalable
-Fantastic value for money

Cons

-Should incorporate ability to evaluate individual performance periodically (i.e. enable aggregating of tasks done, and assignment of values to tasks, so that it becomes a performance management tool).

Review Source: Capterra
 


October 2018

October 2018

Error-proofing your processes is key

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Process.st has made it possible for our organization to become completely process-driven, where human error is minimized and handoff of processes is easily done

Pros

Easy to use and continuously adding to its functionalities

Cons

Not being able to copy tasks from one template to another

Review Source: Capterra
 

Joaquin from Mundo Fix Srl
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Excellent option as a workflow software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have managed to accomplish much more effectively with the deadlines

Pros

Generally, the ability it provides to better organize tasks and respect critical procedures.
And I especially value the possibility of adding templates and sending emails directly.

Cons

Just small details (for example, it is a bit difficult for me to quickly visualize the due dates of tasks that are not already expired, just because of they are not highlighted)

Review Source: Capterra
 


October 2018

October 2018

Great Way to Manage your Tasks

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Simple intuitive interface and Good for Teams of people

Cons

If you are the only person working on a check list it can be hard to get an overview of everything as every "Process" is made up of smaller checklists.

Review Source: Capterra
 
 
Write a Review