Ratings & Reviews

Overall Rating

4.14 / 5 (908)

4.92 / 5 (13)

Ease-of-Use

4.0 / 5

5.0 / 5

Value for Money

4.0 / 5

5.0 / 5

Customer Support

4.0 / 5

5.0 / 5

Functionality

4.0 / 5

5.0 / 5

Last Reviewed

May 5, 2020

April 8, 2020

Pros/Cons

  • Pros

  • This program is very easy to use and very simple. I use it daily and on my phone. It makes my work life easier.

  • I love the fact that it is so easy to use. Our staff loves the option to download the app on their phones and look at their schedules while on the go!

  • Cons

  • Booker is great for a Spa business but lacks optimization and flexibility to handle classes and workshops.

  • When clients try to book online through Booker, it sometimes does not put them on the books, or the slot is already filled and we will get double booked.

  • Pros

  • Too many to list but they've virtually thought of everything from the automation, to the richness of the emails to the process and customer service

  • Literally the easiest, well organized program. If you need assistance, someone is always there to respond within an acceptable time frame.

  • Cons

  • Some issues early on with Firefox that continue to challenge certain info input but the software works well as designed in Chrome.

  • I never heard about this system until i was well and truly into another CRM. The initial training is complex , but much needed, and a few additional features could do with being added

Pricing

Pricing Range

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots