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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.77 / 5 (13)


4.5 / 5

Value for Money

4.5 / 5

Customer Support

5.0 / 5


4.5 / 5

Last Review Written

January 15, 2021


  • Pros

  • Great UI to build and manage IVR applications. Good analytics and reports that detail customer journey. Ease to manage phone number.

  • Very flexible, you can make changes in the portal with relative ease, and the changes are made instantly.

  • Cons

  • The reporting was a little clunky for us at first but we have a great account manager who continues to engage with us to ensure we are on track.

  • It would be nice if there was more searching inside of the portal to locate a DID with some different parameters.


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