brightwheel Software


 

Brightwheel is a cloud-based classroom management solution that offers school management tools for teachers, administrators and parents. Key features include attendance tracking, daily reporting, learning management, billing and parent engagement. The solution is fit for school and childcare centers as well as individual caregivers.

Brightwheel allows parents to check in with students and staff through digital signatures, pin codes, QR code scans or a combination of these. Users can track, update and send daily attendance to parents and staff. Staff members can record students’ progress through text and voice messages and share them.

State learning standards and DRDP standards are supported by brightwheel, and users can also create custom learning standards using built-in templates. Parents can also interact with the staff, make payments and receive emergency alerts on their mobile phones.

The solution is available on a per student per month subscription basis which includes support via phone, email and chat.

 

brightwheel - Activity report
 
  • brightwheel - Activity report
    Activity report
  • brightwheel - Admin tools
    Admin tools
  • brightwheel - Administrator home
    Administrator home
  • brightwheel - Activities
    Activities
Supported Operating System(s):
Web browser (OS agnostic)

2,221 Reviews of brightwheel

Showing 1-20 of 2,221

 

Start your review of brightwheel

Click to start
https://www.softwareadvice.com/child-care/brightwheel-review/

Stephanie from HumanKind
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2018

December 2018

Brightwheel Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I love a lot of things about Brightwheel. I especially love being able to add my own picture to my account for customization. Love that!

Cons

I wish that Brightwheel was even more cuztomizable concerning classrooms!

Review Source: Capterra
 

Stephanie from Charley Brown Children's Center
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

Brightwheel is where it's at!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

So far we love it. We love that they are open to making changes in their programs as well, if you have ideas. They are very prompt when we do have issues.

Pros

Check in kiosk
Parents able to pay online
Paperless! Yay!
Great communication among parents and management as well as teachers
How quickly Brightwheel members will help if there is an issue.
How open Brightwheel is to new ideas.

Cons

No option for credits with over-payments, as well as only one discount allowed at a time.
No class feed for photos of classroom projects, only individual photos allowed, and you can't select multiple photos (parents aren't able to comment on photos either).
Approved Pick Ups and Emergency Contacts are separate (even if they are the same- can only select one)
Teachers aren't able to make lesson plans on the app

Review Source: Capterra
 

PATRICIA from SONCATCHERS
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

BRIGHTWHEEL

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

MY OVERALL EXPERIENCE IS GREAT

Pros

IT HELPS ME TO KEEP IN CONTACT WITH PARENTS AND LETS ME KNOW WHATS GOING ON WITH DAILY ROUTINES FAR AS LETTING PARENTS KNOW WHAT THEIR CHILDREN ARE DOING THROUGHOUT THE DAY OR WEEK

Cons

I LIKE EVERYTHING ABOUT THE SOFTWARE IT IS VERY HELPFUL

Review Source: Capterra
 

Darilis from Gardens daycare inc
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Life saver

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I work at a daycare / preschool , and brightwheel is very productive throughout the day , it helps a lot to communicate with the parents.

Pros

What I like most about this software is that it makes so easy for you , it’s very organized it’s the best.

Cons

There wasn’t anything I didn’t like about this software , which is a very positive review.

Review Source: Capterra
 

Brenda from Gardens daycare
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Brightwheel

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I like it because I can put anything parents need to know about their kids day

Pros

Is super easy to use and easy to use and understand

Cons

I really don’t have any cons because they make understandable

Review Source: Capterra
 

Haley from KiDoodles Learning Center Co.
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

Very Helpful

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I really like this app. It has been very helpful!

Pros

It is a wonderful way for parents and family to see what does on during the day and it is a very easy source of communication.
I love that you can use your smartphones photo gallery, it is very helpful.

Cons

I would like to be able too send photos via the messenger instead of only on the child's wall.

I wish we could also upload videos from our phone's library like we can with photos (sometimes I get a video on my phones camera and I can't share it because I didn't take the video through the app).

**It would also be amazing if we could be able to save information and have quick links - My day is very busy and I can easily loose time so I can't upload information such as when my students have lunch or have music - it would be cool if we could have a quick links or something so we can click a button and it send right out without me having to type it all in

Review Source: Capterra
 

Robin from Kinder Haus Pflugerville
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

Great Way for Parents to feel involved

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Overall I have had a great experience with Brightwheel. We have only had a few problems.

Pros

I like the billing and payment feature the best. Most of our parents use the bank draft feature now and love it. We take less trips to the bank now. I also love that the parents can see pictures of there children and get direct messages about their child.

Cons

Customer service is sometimes hard to get in touch with. I feel like I am playing phone tag with them when I have a issue.

Review Source: Capterra
 


December 2018

December 2018

Excellent for parents and teachers

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support

Teachers and parents find it very easy to use. All the communication, sharing, and options are just what they need. Admin and teachers/staff can not communicate with each other nor check themselves in or out.

Pros

Parents and teachers can communicate directly to each other easily. Teachers can send messages to parents of the whole class, to an individual, or to select groups just as easily.

Cons

There needs to be a Staff Room - where admin and staff can use all the same feautres just the same way as teachers do with parents. Admin and staff need to be able to communicate with eachother.
Every admin and staff need to be able to check in and check out.
Also copy and paste in messages is needed. We waste a lot of time having to type the same messages multiple times.

Review Source: Capterra
 

Veronica from Mon-Aetna CEC
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

Love

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I love working with brightwheel a very good way to keep in touch with the family.

Pros

I like the fact that you can post everything on brightwheel for parents to look at.

Cons

I don't like the fact when you first use it that it sets itself to staff only

Review Source: Capterra
 

Jenny from Leet Center - Northwest Missouri State University
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

Brightwheel Review

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

Overall, I am pleased with brightwheel.

Pros

I like the convenience of being able to sign out all of the kids with a push of a button.

Cons

I do NOT like the messages set up. I wish there was a way to manage them. A way to select them and able to mark them read, unread, and being able to select who's students messages you are able to see.

I also wish there was some way to manage what users were able to sign out students.

Review Source: Capterra
 

Dawn from Fairwinds Little Friends Daycare
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

We love Brightwheel!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We are so excited to start learning how to use the lesson plan feature! We have enjoyed being able to connect with parents day to day and to streamline our daily reporting process.

Pros

It is very easy to use for everyone, from administration to teachers, to parents.

Cons

I think the Billing still has a little ways to go. I would like to see being able to have a credits feature for parents who want to pay for multiple weeks at a time. Also, I am still learning billing, so maybe I missed it, but it would be great to see a report to be able to show how much parents have paid year to date for tax purposes.

Review Source: Capterra
 

Jenny from The Place for Children with Autism
Number of employees: 201-500 employees Employees number: 201-500 employees

December 2018

December 2018

Great for parents

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

The interface on the app is very user friendly and easy to navigate, even for those providers and parents who are not very tech-savvy!

Cons

Sometimes it is difficult to upload photos, as the app will crash - this could be due to the age of the device, however.

Review Source: Capterra
 

Christina from Detroit Country Day School
Number of employees: 201-500 employees Employees number: 201-500 employees

December 2018

December 2018

Some suggestions

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have a few suggestions....

1.) I wish I could add notifications for my teachers and myself so we don’t forget things.

Examples:

It is 10:00 am and no one has added in breakfast. (Remember to add in breakfast today)

12:00 Gabby doesn’t have any pictures posted yet today. (Remember our goal is two pictures a day per child)

2.) A milestone checklist report at 3, 6, 9 and 12 months. It would be great if a checklist would pop up for us to fill out at these ages so we can give parents good feedback on what we are observing during the day regarding their child’s development. This would also help parents when they are going to their “baby-well” appointments

3. A survey feature. It would be great if I could message all parents to complete an anonymous survey. Example: parents... Would you prefer our holiday party to be on December 8th or 9th this year?

4. A scrapbook feature. It would be amazing if I could use all the pictures and videos that we have collected on the app to create a virtual scrapbook for parents to keep once they age out. It would be more amazing if Brightwheel partnered with shutterfly or someone like them to allow us to order a hard copy scrapbook as a keepsake for parents.

Pros

I love that my teachers can freely communicate with my parents and via versa.

Cons

Nothing... I love everything about it!

Review Source: Capterra
 

Tiffany from Congregation beth israel
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

Brightwheel Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Overall great way to communicate with parents!

Pros

User friendly, has great features, great value for the price

Cons

Not able to customize as much as I'd like too, no lesson plan format to share with parents

Review Source: Capterra
 

Jackie from Lil bees learning center
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2018

December 2018

Communicate

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Great way to communicate, and payroll is smoother

Cons

Sometimes there's a glitch for checking in and out

Review Source: Capterra
 

Lori from Kaleido*Kids
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

Overall a quality app that parents & teachers both enjoy using

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Overall our experience is positive and we really enjoy using the app. Additionally, I feel it's a good value for the money.

Pros

I like the current features on the app- easy to use and a great way to communicate with parents.

Cons

I feel there are features that Im surprised are not part of the app already (i sent these features to customer service). Also with billing, there are some features/lack of features that are somewhat frustrating- although I realize BW is constantly working to improve the app, which is great.

Review Source: Capterra
 

Trisha from Amazing Grace Early Learning Center
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Brightwheel

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

Overall brightwheel is easy to use and would recommend to family friends businesses

Pros

I like that it makes communication with the parents easy.

Cons

Doesn't show parents who puts in information throughout day

Review Source: Capterra
 

Jenny from StoneBridge Preschool
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

Excellent Communication Tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The ease of communicating with parents.

Cons

It’s tedious sometimes trying to read through messages if multiple employees are reasoning to a thread. I would like to be able to filter and see just my communication with a parent or even just the parent’s replies.

Review Source: Capterra
 

Alexandra from Happy Campers
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

Simple and Clear App

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support

I use it as a teacher at a day care. It is easy but could use improvement.

Pros

Brightwheel has great features, as a teacher I am posting pictures, meals and diapers changes all the time. It is easy to use.

Cons

There was a short period of time that bright wheel went down and customer service took almost over a week to solve the issue and parents were very confused with what was going on. It would be great if there was a temperature feature to mark when a child has a fever. Also more tags for learning would be great as well. Also for diapers, I wish there was a feature to mark a color of a bowel movement.

Review Source: Capterra
 

Linh from Precious lambs
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

Good access

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It's been helpful to keep student profiles all together. However there are things I wish were easier, like clearing billing profiles. I appreciate that brightwheel continually improves the site.

Pros

I like that everything is in one place and easily accessible.

Cons

There are several kinks on the administrative side that I wish were easier.

Review Source: Capterra
 
 
Write a Review