Procare Software


 

Procare is a childcare management solution designed for childcare centers, daycare, after-school programs, school districts and child activity centers. Procare’s modular format allows centers to choose the modules they need. The software helps users manage the tracking of family data and accounting, meals, payroll, employee data, activities, payroll, expenses, and attendance. Procare also offers modules that include tuition collection, classroom management, parent engagement, and cloud data hosting.

Procare’s Family Data is the core module of its solution, designed to help automate data collection and administrative tasks. The solution packages include family data, employee data, family accounting, attendance tracker, tuition express and Procare cloud.

The Tuition Express module enables users to automate tuition collection. The KidReports module provides classroom management, electronic daily sheets and photos, videos, and updates for parents. Procare Cloud hosting provides remote access, automated data backups and access to the MyProcare parent portal.

 

Procare - Family data
 
  • Procare - Family data
    Family data
  • Procare - Activity tracker
    Activity tracker
  • Procare - Attendance tracker
    Attendance tracker
  • Procare - Bookkeeping and accounting
    Bookkeeping and accounting
  • Procare - Tuition payments
    Tuition payments
  • Procare - Mobile dashboard
    Mobile dashboard
Supported Operating System(s):
Windows 7, Web browser (OS agnostic), Windows 8, Windows 10

524 Reviews of Procare

 

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Software Advice Reviews (4)
More Reviews (520)

Showing 1-4 of 4

Crystal from Lake County Schools
Specialty: K-12 public
Number of employees: 201-500 employees Employees number: 201-500 employees

February 2018

February 2018

So easy to use.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Love love love this software as far as before and after school programs go. It's ease of use is impeccable.

Cons

Honestly, I don't really know of any cons that come with this. It's very highly rated and I can see why.

Review Source
 
 

Rebecca from Little Lamb Christian Daycare and Preschool
Specialty: Daycare
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2018

February 2018

Great time saver, effective tool to keep organized

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I have been very impressed with Procare and the technical support connected to it. Brittany Larson is our agent and has been so incredibly patient and understanding and helpful. She connects me with time-saving tools (like Billing Box) and is always upbeat and positive. Between her help and the layout of Procare my daycare is set up for success!

Pros

Just learning about billing box! It is such a great time safer. I greatly enjoy the different features and look of Procare. It is easy to use and helps me keep all the information I need to keep track of organized. It is a great tool for daycare and is incredibly useful. The features are wonderful.

Cons

Sometimes it is frustrating that there are different parts of Procare that need to be purchased to use but it is understandable. Sometimes it's difficult to not be able to view the dashboard when I am working on something.

Review Source
 
 

Stephanie from University Park Learning Academy
Specialty: Daycare
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

Not Impressed

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Parents enjoy the touch screen technology and the use of fingerprint check-in/out, though it's initially difficult to register some fingerprints.

Cons

The user interface is cumbersome and looks antiquated. Maintaining ProCare actually creates more work for me due to user error from parents not completing check-in and check-out - and the need to manually post payments to each account, without the ability to generate reports! Reporting is nonexistent. My home computer and my laptop both run Mac OS, which don't support this Windows-based software. I am searching for a new program that runs on Mac OS and has greater reporting capability.

Review Source

  Response: Cathy, Procare Software

Date: January 2018

January 2018

 

Stephanie - We're glad parents are enjoying the touch computer, but sorry to hear they aren't always completing the process. Here's a short post with video that may help http://procaresupport.com/how-to-check-in/. There are also several methods to record payments that are automated or parent-initiated that will eliminate manual postings. Procare does include hundreds of standard reports, and a Data Viewer to create some of your own-we'll be in touch to help you find those that are best for your situation. And, there are options that allow your Mac to run Windows programs. We can help with advice on that as well.

 
 

Edward from KIDDOS ACADEMY
Specialty: Daycare

July 2016

July 2016

Reporting sucks

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

I like the product & support but I hate the way the reports are being set. It is obviously set for an owner and his wife!!! You can NOT generate a simple receivables report with this software and there is NO way to generate a day or week report for payments received in a list format as a matter of fact you cannot get a list report in the entire reports menu except an attendance report that shows total hours attended that is it there is no other list report so in most cases it leaves owners clueless on how much money center collected for any period of time. I talked to technical support for an hour before I was told that there is no such report!!!????
I have been with Procare Software for years but unfortunately I see my self parting away in the near future.

Likes Least

YOU WILL NOT BE ABLE TO GENERATE RECEIVABLES REPORTS WITH THIS SOFTWARE

Recommendations

This is a complex software that take education to customize to your needs & if you are not the one taking a payment good luck finding a simple receivables report in this software.

  Response: Cathy, Procare Software

Date: January 2018

January 2018

 

Edward - We're sorry this review from nearly 2 years ago was just released by the site as knowing would have given us a chance to follow up with you in a timely manner. There are a number of reports that show accounts receivables-some show outstanding AR, while others show the change in AR over a period of time. There is also a Data Viewer which can be used to create list-style reports (columnar format) that may be exported for use in a spreadsheet, like Excel.

 
 
 
Showing 1-20 of 520

Jennifer from Creme de la Creme
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

October 2018

October 2018

Good system for Childcare Providors

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Pretty positive for the most part.

Pros

Easy application to use for the most part. User friendly but can be confusing has a lot of features to it.

Cons

the updates and how it can slow everything down. small issues that the procare system has had over time.

Review Source: Capterra
 


October 2018

October 2018

Good Software

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

My kid's school uses this software and it seems helpful. They got everything under one roof.

Cons

Just started using it so not sure as yet.

Review Source: Capterra
 

Dee from Apple Creek Preschool
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Procare Child Care Mgmt

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

This software is very extensive and offers lots of options for standardized and customizable reports for data management at our school.

Cons

Though customizable to a point, some of the reports that we are able to run do not include specific information that we would like to include.

Review Source: Capterra
 

Rhonda from Apple Creek
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2018

October 2018

Procare Child Care Management Software

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

I love that it is easy to use and stores information on children/families and staff.

Cons

There are outages occasionally, but not too often.

Review Source: Capterra

  Response: Procare Software, Procare Software

Date: October 2018

October 2018

 

Rhonda - Thank you so much for your positive feedback. We're glad you find Procare easy to use and that it conveniently stores the information you need most. Although we do have occasional routine maintenance for the Procare Cloud, those times are always scheduled during off-peak hours to have minimal impact on customers, and notice is given in advance.

 


September 2018

September 2018

Sales? Really?

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I am a project manager in the technology department of a major state university. My primary function is to help our departments purchase software they need to conduct their business while maintaining the integrity of the university's systems. Procare was contacted by one of our departments, at the same time I was attempting to contact them for another department to initiate a demo. The first department had already had a demo and was ready to purchase, but needed to run their request by IT Security for approval. I called the sales rep, 3 times and left 3 messages. I emailed her with a request for them to complete a Higher Education Cloud Vendor Assessment form. This is a security questionnaire mandated for all higher education facilities looking for Cloud solutions. 2 1/2 weeks later, I finally get an email from the sales rep saying that they decline to answer the security questions based on a lack of resources. So, I called the support manager to see if I could arrange a conversation between him and one of our security guys. He asked for a summary of the questions ahead of time, I supplied him with the general topics of the conversation, and he emailed with yet another, poorly defined written document (that we had already read and which did not adequately address our security concerns). So, they're the leader in this space, they obviously don't need our business, and their complete lack of response has me wondering what their customer support is like.

Pros

Its features. Its one of the very, very few out there that offers advanced accounting/budgeting capabilities

Cons

Security....this software isn't secure. Or if it is, its poorly written documentation does not adequately describe its level of security so that could possibly be assessed.

Review Source: Capterra

  Response: Procare Software, Procare Software

Date: October 2018

October 2018

 

It is our company policy to provide standard security documentation on our products, but to not engage in detailing the product security integration with non-corporate clients as every customer install can be unique based on your installation preferences and operations.

We pride ourselves in being a PCI Level 1 payment processor. All of our systems are secured using AES 256 encryption and all customer databases are further protected by additional access controls and physical barriers. We provide multiple layers of data loss protection using database clustering, continuous automated backups and replication to multiple data centers.

 

Jonathan from Consultant
Number of employees: 1 employee Employees number: 1 employee

September 2018

September 2018

Former Admin of the product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Great product easy to use and integration is key

Cons

Can be an adjustment process getting use to the product.

Review Source: Capterra
 

Holly from Grace Point Daycare
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2018

September 2018

Procare Software Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

ProCare is fairly easy to use. I did not receive any formal training on how to use the program, but I was able to teach myself how to use most functions fairly quickly.

Cons

This is not a deal breaker, but I would have liked to have seen more options for backgrounds on the program, since I like to decorate my desk and classroom according to the seasons.

Review Source: Capterra

  Response: Procare Software, Procare Software

Date: September 2018

September 2018

 

Holly - We're glad you've found Procare easy to use on your own--although we do offer free setup training to all first time customers to help you get off to a smooth start. Our Client Services Team can arrange that for you as needed at 1-800-338-3884.

Also, you have many more options for backgrounds than you might realize. Procare itself has close to 30 standard choices, but you can have Procare match your Windows color scheme, which gives you an even wider variety to choose from. To do so, from the Procare Home screen go to Configuration > User, and uncheck the box that says "use a program skin". Now set Windows to any color you like by going to the Personalization menu and choosing Colors. Hint: Click the Windows Start button and search for "Personalization".

 

Nicole from Anna Heights ELC
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

Came highly recommended

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

I've really just gotten started figuring out this program to decide we want to stick with it. So far so goos.

Pros

The options available can be catered to your business needs. I like that you can use specific modules rather than needing to recreate the wheel.

Cons

A bit pricey but you get what you pay for I guess

Review Source: Capterra
 

Casey from Bloom Academy Punta Gorda
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

Childcare Manager to Procare

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have had a wonderful experience so far!!!

Pros

I love the ease of use and the all inclusive abilities! They really know what child care leaders need.

Cons

Entering all of the data can be a bit confusing, but once it is completed....it is worth it!

Review Source: Capterra
 

jimena from Education Management
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

Help with Tuition Express

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

great!!

Pros

its very convenient and easy it is to use

Cons

the waiting time for customer service is long

Review Source: Capterra
 

Stella from Malan international Academyk
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

Procare Program

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Love it and will use it everyday in our school.

Pros

Easy to use once you learn it and it has wonderful customer service.

Cons

the software can be complicated sometimes. However, the customer service is very helpful.

Review Source: Capterra
 

Jessica from Woodhaven Village
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2018

September 2018

Love the ease of this software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Its amazing how simple it is for me to see future events at school and pay for tuition with the click of a button.

Cons

Nothing software related. The school we use doesn't take full advantage of the capabilities.

Review Source: Capterra
 

sarah from Temple Ahavat SHalom
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

SO helpful

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

He was very helpfu, He answer question i had tried to have answered before.

Pros

I was able to have my question answered

Cons

I find it hard to fallow the the different steps to get to the Registration.

Review Source: Capterra

  Response: Procare Software, Procare Software

Date: September 2018

September 2018

 

Sarah ¿ We¿re glad you found the Support Team helpful in getting your questions answered. As to registering pickup people to check children in and out, we have a series of short videos on using the Attendance Tracker, including this one (link below) on generating registration numbers for authorized pickups. Hope that helps. http://procaresupport.com/webinar-attendance-tracking-registration-numbers/

 


September 2018

September 2018

Goto Child Care Management Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

We started using Procare when we opened up a Children's Learning Center at our church about a year ago. Granted we have since ceased operations in this field, but during that year Procare made our Director's life a breeze. So many features, easy to use. The monthly fee is well worth the hassle that it will save you in the long run without using it.

Cons

None. Monthly fee, but that is to be expected with any childcare management software suite.

Review Source: Capterra
 

Ashley from Christ the King Early Education Center
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2018

August 2018

Procare Products and Services

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

My overall experience with Procare Child Care Management has been phenomenal. The support staff is always so helpful and polite. It has really been a fantastic investment for our program and continues to make our efforts easier and more efficient.

Pros

I love that it is easy and efficient to use and encompasses the needs of our program as a whole. We are able to bill, autopay, schedule for full capacity enrollment, merge waitlist to accounts, and much more!

Cons

There isn't anything I would change about the software.

Review Source: Capterra
 

Cindy from Sunshine
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2018

August 2018

Procare

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Our business uses procare for EVERYTHING. This is how we collect our tuition-run tuition-keep track of who paid what when. Sign in and out sheets for the children. Where we keep all children info for contacting parents/allergies/age. I use procare to copy all emails for the families I need to mass email. I can text parents from procare. I use procare daily!

Pros

The program is consistent if you understand how to use it. Can do so many things I have yet to learn all of it yet. Although the program is complicated--the procare support is usually very fast and always friendly. They are great about helping me with any questions I have.

Cons

The software is pretty complicated for me (I'm not computer wiz). Some things seem repetitive and it's hard to tell why you are doing the things you have to do to get the outcome you want. i.e. inputting the schedules directly correlates with the sign in/out sheets but the primary classroom DOES NOT these things are simply once you see the correlations-but was very difficult at first to understand.

Review Source: Capterra
 

Lorraine from YMCA
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

August 2018

August 2018

Managing Childcare Files

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Managing childcare files in a protected, organized way is what I like best.

Cons

I like the software. There is nothing I would change.

Review Source: Capterra
 

Valerie from Abilities Center, LLC
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2018

August 2018

Procare 's ease of use helped our business run smoothly!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The software is user friendly and has a webinar for EVERY step.

Cons

So far I have liked all asoects of the software. I would like to be able to export data to another program.

Review Source: Capterra
 

Andrea from Mind and Body Kids Preschool
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2018

August 2018

How to use Procare

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Everything you need to run a business (e.g families, employees, sign in, tuition etc...) you can do it from anywhere, so you are always up to date. Don't need to be in the office to follow what's going on.

Cons

First, it seems a little bit difficult to understand and use Procare, since it has so many options,but once you are familiar with it it's really worth to have it.
It takes awhile to take advantage of everything it has to offer, but every day you learn something that is useful for the center.

Review Source: Capterra
 

Sahar from Bright Beginnings Childcare Center
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2018

August 2018

No. 1 Software!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I’ve been using Procare for 2.5 years. Everytime I ran into a small problem they’ve taken care of it immediately for me.

Pros

Procare software management has made running my childcare business smoother and easier. They have everything you need to run your childcare business. Customer support is always very knowledgeable and timely.

Cons

The least thing I like about this software is it not being compatible on Mac. You can use it on Mac but there isn’t a version made specifically for Mac.

Review Source: Capterra