Servant Keeper Software


 

Servant Keeper by Servant PC Resources is a hybrid church management solution that caters to churches and faith-based organizations and helps them to manage their business operations. The solution enables churches to search through their congregation to pinpoint specific skills among their members, track attendance or communicate via email with their constituents.

When entering a new member or family into the solution, common information - last name, address, and phone number - are copied over automatically. The data can be edited to account for differences in family information, when applicable. Customizable data fields provide an additional way for churches to tailor Servant Keeper to meet their unique needs and specifications. If an attendee is just a visitor, they can be automatically excluded from member-only marketing collateral, such as emails and mailings.

Additionally, Servant Keeper offers functionalities for online giving, child check-in for security, online scheduling and accounting.

Services are offered for a one-time fee that includes support via email and online resources.

 

Servant Keeper - Main list
 
  • Servant Keeper - Main list
    Main list
  • Servant Keeper - Contribution entry screen
    Contribution entry screen
  • Servant Keeper - Picture report manager
    Picture report manager
  • Servant Keeper - Individual profile
    Individual profile
  • Servant Keeper - Email merge
    Email merge
  • Servant Keeper - Attendance tracking
    Attendance tracking
Supported Operating System(s):
Windows 7, Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

456 Reviews of Servant Keeper

 

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Software Advice Reviews (18)
More Reviews (438)

Showing 1-18 of 18

Steve from Calvary U P C
Specialty: Christian, Catholic
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

Good program. Horrible customer service policy.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I understand that whoever is going to respond to this complaint had absolutely nothing to do with initiating this policy. I do feel sorry for them, however, in having to defend such a horrible policy.

Pros

It does what the company says it does. Great tool for churches, as far as its functionality goes. But all the pros are far outweighed by the one glaring, indisputable negative: They require you to PAY for customer service!

Cons

Buying the program isn't enough . . . the company charges a fee for customer service/technical support. UNBELIEVABLE! It's simply outrageous! Whoever authored this policy out to be ashamed! The company officials ought to be ashamed for accepting the idea in the first place. The idea that you have to pay extra to get the company's help in using their product is unconscionable and morally wrong! It's just another way to make more money.

Review Source
 
 

Justine from The Catholic Foundation
Specialty: Christian, Catholic
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

April 2018

April 2018

Limited but manageable

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The program is very cost effective and easy to use. Support has helped when needed. Might recommend to a smaller organization.

Cons

As a larger organization with many fundraising needs, this software just wasn't flexible enough to manage custom reporting.

Review Source
 
 

Bart from Saint Rafka Maronite Mission
Specialty: Christian, Catholic
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Support Call

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

None

Pros

Wonderful Experience. Remotely solved the problem and re established connection to the cloud server. The uspport staff was very professional

Cons

Publishing online directory from sk8 can be designed better to become more user friendly and more intuitive.

Review Source
 
 

Kevin from KVR Consultant
Specialty: Non-Denominational
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2018

March 2018

Great CMS

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

We used this product for about 7 years and if you are starting out it is great and it is very simple to use.

Cons

One thing that I didn't like is they raise the price as you grow. So there are levels, if you have a membership of 1-100 it is one price for the license, 101-200 another price. That is the only limitation I did not like.

Review Source

  Response: Bill , Servant PC Resources, Inc

Date: March 2018

March 2018

 

Servant Keeper pricing is not based on the number of records or members. Even a church of 10,000 active members can be on Level 1 with just three administrative users.

 
 

Beth from GCCC
Specialty: Non-Denominational
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2018

March 2018

I am only reviewing the check-in software.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

It. Is. The. Worst.

Cons

Everything. Program rarely works correctly, and when it does, it's slow. Updates wipe all old information and everything need a reentered. No help desk available on Sunday mornings. Kids' names are very tiny on nametags. It has causes nothing but endless headaches.

Review Source

  Response: Bill , Servant PC Resources, Inc

Date: March 2018

March 2018

 

We're unable to locate your record, It sounds like you’re on an older version, please contact us so we can get you on the latest version of Check-In at no charge (which includes mobile check-in) and give you a free training to make sure you're getting the most value.

 
 

Frieda from Ivy Chapel UCC
Specialty: Christian, Protestant
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2018

March 2018

Editing Reports to suit your needs

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

If Servant Keeper is going to offer the Edit Report feature, they should provide support for that feature--which at this time they do not. A person must be knowledgeable of how to do the editing or the church has to find some one.

Pros

I like that Servent Keeper offers different report templates to choose from. SK makes it easy to use the program. As in entering information of a person when one creates a profile. Attendance can be changed if needed and saved for any given day and save that change.

Cons

Ability to have a larger variety of Attendance reports to choose from is lacking. There is no support on on editing a report to suit the individual church needs.

Review Source
 
 

Hector from gateway church
Specialty: Christian, Catholic
Number of employees: 201-500 employees Employees number: 201-500 employees

December 2017

December 2017

The best of the best

Ease-of-use

Functionality

Product Quality

Customer Support

Fun, easy!

Pros

This software makes life easy, quick, and affordable. I have to say that there is something great!!!!

Review Source
 
 

Gideon from I.T. Solutions
Specialty: Christian, Protestant
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2017

November 2017

Great and Excellent Software

Ease-of-use

Functionality

Product Quality

Customer Support

Pros

I like its simplicity in relation to the display of members profile. Its usage is also of ease and to talk of its features, it's really great because, in comparing it to other system we've used, this is so far more better than all.

Cons

The process to mark and track members attendance is very tedious. Despite that, it's great but if the implementation of bio-metric can be integrated to make members gets recorded when their hands are being scanned. This could make it more great to use with less effort for administrators.

Review Source
 
 

Ruby from Keller Springs Baptist Church
Specialty: Christian, Protestant
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Decent product but functionality is limited

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Cost effective effective, easy to use, great interface, great training material, excellent support team

Cons

Not flexible enough, group management and reporting very limited , no custom reporting separate contribution and membership modules

Review Source
 
 

Nathan from Cornerstone
Specialty: Christian, Protestant
Number of employees: 1 employee Employees number: 1 employee

August 2017

August 2017

Fully Functional Contribution Manager

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Helps us keep compliant contribution records. Multiple tracking categories aid in departmental record keeping. Ability to print detailed reports

Cons

some of the user interface is a little clunky. we used at accountants recommendation with no real complaints

Review Source
 
 

George from University of Nebraska at Omaha
Specialty: Christian, Protestant
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Church giving record keeping

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

I would recommend this product for church giving accounting.

Pros

How easy it is to enter our weekly giving and keeping track for weekly/year end reports along with individual statements.

Cons

A little tricky running the report as its not completely intuitive, but once you do it a couple of times it becomes easier.

Review Source
 
 

Amanda from Grove City Vineyard
Specialty: Non-Denominational
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

Lots of features and convenience

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I like all the options that are available in Servant Keeper. Groups Keeper is vital for our ministry and allows us to keep track of and maintain many different groups and categories. I was mostly self taught on the software and found it fairly easy to navigate having no prior training. I have since taken a proper training class and am excited to utilize all the other features it has.

Cons

With the recent upgrade we did to SK 8, I have had some glitches but I expect those to be found and worked out in due time.

 
 

Faith from Pine Ridge Bible Church
Specialty: Non-Denominational
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Best Church Software for the price!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We are a small church (about 100 attendees) and recently purchased ServantKeeper as our first church management software. I'm pretty confident that this will also be our LAST church software because we bought the lifetime license and we love the program!
I (the church secretary) have used several different database management systems in past jobs, so I knew I wanted church software with a detailed database, member groups, family connections, and ease of updating/sorting. ServantKeeper is all of those!

Pros

When I add new people to the database, it automatically forms a family unit (with that person as the head), and it is so easy to add spouse/children directly from that family--which means I don't have to type the address/phone/anniversary/membership status multiple times. This is NOT the case with most other software I tested.
Every person can be added to groups or Sunday School classes, have attendance and contributions tracked, and can even have skills or volunteer areas added to their profile. It's very customizable, so this should be helpful for any organization.

Cons

The only downside for us is the formatting of the reports. There are a lot of reports available (i.e. family profile, directory pages, attendance) and they are customizable, but you can't change the formatting (font size, layout, etc.). Obviously, this isn't a huge deal, because the reports are still helpful--that's just the one thing I would change.

Advice to Others

If you want one database for the life of your church, this is the one! A little more money up-front, but worth it! This product is customizable, easy to use (especially if you are already familiar with database systems), and can easily grow with your church.

 
 

Dawn from Bethel Church
Specialty: Christian, Protestant

September 2016

September 2016

I love Servant Keeper

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

Ease of use, and great customer service. Reports of all kinds are quick and simple to create. It's impossible to choose a favorite feature. Publishing member directories is easy-peasy. Annual contribution statements -- which used to be a labor intensive nightmare -- is mostly just a matter of a few clicks now. SK emails the contribution statements, eliminating a lot of time, drudgery, and postage costs. There are some sophisticated options that are very simple to use, such as mail merge. The contribution keeper is straightforward, very clean and simple, minimal clicks make quick work of entering contributions.

Likes Least

I don't care for the music they play on hold when I call the Help Desk. That's really the worst thing I can think of.

Recommendations

Go to live demonstrations of different programs if they are available in your area. It's hard to evaluate a program without seeing how it functions.

 
 

Carol from Unity of Mesa
Specialty: Non-Denominational

April 2016

April 2016

Versatile, intuitive and comprehensive program!

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Our previous system was cumbersome, so converting to SK7 has been wonderful. The system is easy to navigate and it has a lot of flexibility with customized fields that allow us to adapt it to our needs. There's a solid selection of standard reports for basic reporting, and the ability to create your own reports with relative ease. We just started using the youth ministry features and staff are really appreciating its capability. We use QuickBooks for our accounting software and SK7 integrates nicely for our purposes for tracking revenue.

Likes Least

As I have expressed to the company, I am disappointed that support after the first year is based on the number of licenses you have, and as such, is very expensive for us. As a result, unless there's something drastic, we don't call. As the system administrator, I would be the only one calling for support, and I have recommended that they structure a tiered fee based on actual use. I know we'd get more out of the system if we could ask questions as they occur.

Recommendations

This is a user-friendly software program, but like any database, it's only as good as the data that is entered! Keep things as simple as possible if you have multiple users so your data is consistent.

I like that it integrates with QuickBooks, and that was one of the main reasons for purchasing it (along with ease of use).

 
 

Tanya from Gordon Memorial UMC
Specialty: Christian, Protestant

April 2016

April 2016

Servant Keeper ROCKS!

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Ease of use & excellent customer service/communication. I truly believe that SK understands that most churches are in a financial strain, so they keep their prices within reason...which makes perfect sense, as I'm sure they'll get more sales than other church software companies based on customer referrals.

Likes Least

Many of the tools are not YET (I'm claiming it to come soon :) available for Mac.

Recommendations

While the product/demo itself is very impressive with price to match, ALWAYS ALWAYS ALWAYS take customer service into consideration. When we were comparing 2 software systems (SK won overall hands down) the customer service of the other sucked big time. Although SK had the better price, had they been more expensive I would've still selected SK based on the product & customer service alone.

 
 

Janice from Christ Our King Church
Specialty: Non-Denominational

April 2016

April 2016

Servant Keeper is Wonderful!

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Extremely easy software to use. Easy to navigate around the modules. We purchased the Administrative/Membership/Contributions module. Love the Contribution reports! The Help Desk personnel is easy to deal with, although I only had to call them once. We are in the process of purchasing the Child Check-In module and are expecting it to be just as excellent.

Likes Least

Cannot think of anything I do not like. I had only one issue and the Help Desk sent me a file to download, which solved my problem.

Recommendations

If you have never worked with a church management or contributions software before, I would recommend Servant Keeper for its ease of use and simplicity. It works well with QuickBooks.

 
 

Bryon from Charlton Chapel Lighthouse Ministry
Specialty: Non-Denominational

April 2016

April 2016

Easy and Trustworthy Software

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Servant Keeper software is exceptionally user friendly. Servant Keeper helps me to get what I need done and be able to extract info quickly with no stress. Statements of contributions are easily generated with a custom note. Confidential counseling notes are safely kept due to the great security for each user. Important areas in congregants lives never slip by ( birthdays, anniversaries, even anniversary of the date of a death of a loved one) since SK makes the process so easy. This frees me up to do other areas of ministry without headaches of admin that I have experienced in the past with other programs prior to using SK.

Likes Least

I have no complaints. At first I hoped they would have bill paying built in but now I find it makes more sense to link with the system of my choice.

Recommendations

Do the 30 day demo they offer, call the sales people. They listen and will help you determine the best choice for you.

 
 
 
Showing 1-20 of 438

John from Armenian Christian Fellowship of Orange County
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

Taking Care of Business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Great staff, great product. Happy to use Servant Keeper and have no reason to look elsewhere.

Pros

Our church loves all the reporting, end of year tithing statements and its integration to Quickbooks.

Cons

The only downer has been a search function which works unintuitively and have asked to be corrected and/or looked at for over three years.

Review Source: Capterra

  Response: Servant PC Resources, Servant PC Resources, Inc

Date: October 2018

October 2018

 

Hi John, thanks for using Servant Keeper and for recommending to others. I would love to know what you mean regarding search, as intuitive search is one of the most loved features of SK. (you may want to make sure you're on the latest update.) Thanks again! - the Servant Keeper Team

 


September 2018

September 2018

Do Not Buy

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Used this service for a massive organization where we were tracking thousands of people and running dozens of different reports on daily. Except that it was near impossible to use. The software was dated beyond what was reasonable and didn't stand up to competitors at all. But we were stuck with it and data migration was going to be a nightmare. So we basically had to have one woman become the guru on reports and she spent hours a day trying to figure out how to run the right reports. Wouldn't ever consider buying it.

Pros

It was a database for tracking and maintaining information on congregants. So basically a database.

Cons

Not user-friendly. Complex to maintain. Pretty much impossible to manage effectively. Running reports is a nightmare.

Review Source: Capterra

  Response: Servant PC Resources, Servant PC Resources, Inc

Date: October 2018

October 2018

 

Dear "Pretty Bird Coffee", we are unable to find a customer or a church with that name. Perhaps you meant to review a different program?

 

Justin from PowellsWood Garden
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

Expensive and provides unnecessary features

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

We went with another solution that provided same tools for less money.

Pros

I like that is an all encompassing solution for church admin.

Cons

I feel like we are paying for features that we will never use. It would be nice to select from a menu of what we actually need and pay for those items.

Review Source: Capterra

  Response: Servant PC Resources, Servant PC Resources, Inc

Date: September 2018

September 2018

 

Hi Justin, i see you visited our website but have not tried Servant Keeper for yourself. Let us know when you want to do that, I'm sure you'll agree with most actual customer reviewers here on Capterra that rate SK 5 stars. Have a blessed day!

 

Beth from Peace United Church of Christ
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

Sexism Inherent

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Modifying the individuals in the database is easy. It's easy to switch between members in a family, not not between two families at once. The mobile app for attendance is good but doesn't stay logged in long enough to be used at a kiosk as parents enter without having parents click through the auto login.

Cons

Males are listed before female children. It would be much more effective (and less sexist) to list all children by age. But sorting them by gender is not anything that helps me in my ministry. When adding spouses of the same gender, it changed the gender and last name of the spouse to hetronormative and "head of household"'s last name! Why would any database actively CHANGE data upon moving it? The interface is clunkier than I had hoped as are the apps.

Review Source: Capterra

  Response: Servant PC Resources, Servant PC Resources, Inc

Date: September 2018

September 2018

 

Hi Beth, thanks for using Servant Keeper and recommending it to others. You can sort the family members by any criteria (age, etc) The other items you are referring to are system preferences that you can change. They are designed to automate the data entry process but you can either turn them off or change them. Thanks again! - The Servant Keeper Team

 

Jennifer from First United Methodist Church
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2018

August 2018

Customer Service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The help line is the best service. Everyone I talked to always has the answer to my question.

Pros

Ease of use, user friendly. The help desk is the best!

Cons

Nothing. I have no complaints. No negative comments.
.

Review Source: Capterra

  Response: Servant PC Resources, Servant PC Resources, Inc

Date: September 2018

September 2018

 

Hi Jennifer, thanks for your kind words and for recommending Servant Keeper. It's a joy to serve your ministry! - the Servant Keeper Team

 


August 2018

August 2018

Easy to use software!

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Servant Keeper is so easy to use. I love it! Functionality for member management and organization is very comprehensive.

Cons

Nothing to report. There are some quips I have about formatting and customizability, but that is a matter of personal preference.

Review Source: Capterra

  Response: Servant PC Resources, Servant PC Resources, Inc

Date: September 2018

September 2018

 

Thanks for using Servant Keeper and for recommending us to other ministries!

 

Fatimo from Corpus Christi Catholic Church
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2018

August 2018

Costumer Service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It is very simple to use and easy to costumize to our needs

Cons

So far the only issue I find it is how to create an envelope number automatically and how to distinguis who wants envelope and who does not. It is very important to us.

Review Source: Capterra

  Response: Servant PC Resources, Servant PC Resources, Inc

Date: August 2018

August 2018

 

Hi Fatimo, we're so happy Servant Keeper is easy for you to use. Yes you can automatically assign envelope numbers and you can search based on who has or wants an envelope number. Give us a call so we can show you first hand.
Thanks for using Servant Keeper! - the Servant Keeper Team

 

Lara from St. Justin Martyr Orthodox Church

August 2018

August 2018

I use Servant Keeper 7 on a weekly basis or more

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I do use a later version (7) but am considering upgrading to 8. I like the ease of printing all types of reports, and the end of year info for tax purposes.

Cons

A very awkward and dated "Help" section--hopefully solved in version 8. ALso having to re-enter your ID and password to switch between Admin, Contribution and Membership manger during the same session is a bit annoying.

Review Source: Capterra

  Response: Servant PC Resources, Servant PC Resources, Inc

Date: August 2018

August 2018

 

Hi Lara, thanks for recommending Servant Keeper. :) Just want to let you know that we have revamped the online help center for V8. I also want to make sure you know that you do not have to log out and log back in to go to different parts of the program. Just cllck "switch to" on the bottom right of your screen and you can jump to whatever part of the program for which your user ID has security access.
Thank you for using Servant Keeper! - the Servant Keeper Team

 

CHARLES from INDIAN SPRINGS BAPTIST CHURCH

July 2018

July 2018

VERY USER FRIENDLY

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I had no previous experience with data software. SK is very user friendly. The training seminars were helpful. We had several at our church. The personnel have been pleasant to work with. When we have had issues, the help staff has taken the time to correct our problesm.

Cons

I cannot think of issues that I consider cons. No one has a perfect system. I am not the only user. Our bookkeeper may have some issues, but she shares my overall satisfaction.

Review Source: Capterra

  Response: Servant PC Resources, Servant PC Resources, Inc

Date: July 2018

July 2018

 

Hi Charles, thanks for using Servant Keeper and for recommending it. We're glad to hear you find it user friendly! Thanks for using SK! - the Servant Keeper Team

 

Jackie from St. David's Episcopal
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2018

July 2018

This program was up and running from day one! No glitches or snags common with new programs!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Not having to worry whether it will work, whether my vacation relief will mess something up and if she did, the ease of being able to fix it!

Pros

The ease of use and entering information. The simplicity of initial set up and adding new members and accounts. The first week I used this program went so smoothly, it was like I had never used anything but this program. And I know when I retire there will be no problem for the next person to pick up and carry on. I am involved with another parish and am recommending that they also purchase this program. Definitely a very wise purchase!

Cons

I would like a little bit more ability to customize reports, but there is a wide range of reports to choose from!

Review Source: Capterra

  Response: Servant PC Resources, Servant PC Resources, Inc

Date: July 2018

July 2018

 

Hi Jackie! Thanks so much for recommending Servant Keeper, it's great to hear how much it is helping you manage your ministry! - the Servant Keeper Team

 

Barbara from Peace United Methodist Church

July 2018

July 2018

I have had 2 problems recently and Servant Keeper support helped me both times flawlessly.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Reports to the members of our church on their giving and to the finance committee of the general level of giving by category.

Pros

Once I learned it, I found it very useful. I am able to put out a variety of reports. When my previous computer died, the Servant Keeper staff was able to get me onto the new computer quickly.

Cons

There is a steep learning curve. I had used other similar programs that were easier to learn but this one has more reporting abilities.

Review Source: Capterra

  Response: Servant PC Resources, Servant PC Resources, Inc

Date: July 2018

July 2018

 

Hi Barbara, thanks for recommending Servant Keeper. I'm glad we were able to help you! We definitely feel the reporting in Servant Keeper is more robust than any other program out there!
Thanks for using Servant Keeper! - the Servant Keeper Team

 

Kristen from The vineyard church

June 2018

June 2018

Great app

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I used servant keeper in a church log that I worked for in the office. Servant keeper was super easy to keep every records of money organized.

Cons

I feel like it could be upgraded to merge with more applications for easier tracking. It's similar to quick books.

Review Source: Capterra

  Response: Servant PC Resources, Servant PC Resources, Inc

Date: June 2018

June 2018

 

Hi Kristen, thanks for recommending Servant Keeper, we're glad you give it 5 stars! Please know that the latest version of Servant Keeper integrates with Quickbooks, Mailchimp, Eventbrite, Verified Volunteers, GivePlus, and many other apps and services. thanks again! - the Servant Keeper Team

 

Italo from Citibank

June 2018

June 2018

Very good application for managing church activities of all sizes

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Good application and excellent support from the provider, I recommend it.

Pros

I like the application that is not limited to be used only in desktops, but it has the possibility to be used in mobile devices.

Cons

I had the opportunity to know the application as a visitor and I did not find problems to report, only the reports exported to excel I found them a bit complicated

Review Source: Capterra

  Response: Servant PC Resources, Servant PC Resources, Inc

Date: June 2018

June 2018

 

Hi Italo, thanks for recommending Servant Keeper to other churches! - the Servant Keeper Team

 

Sheila from Marantha Baptist Church

May 2018

May 2018

The transition to Servant Keeper was very easy and rewarding!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
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Quality
Value for Money
Value
Support
Pros

The ease of use! The layout is easy to understand and train. Renaming extra fields to use is simple and straight forward. The Groups Keeper makes tracking and managing Visitors easy. The SK Writer and Email Writer were easy to setup the Visitor Letter to send out without our Church Secretary retyping anything! Contribution entry is easy and the memorized transactions is saving alot of time for our Count Teams. I found the staff at SK to be extremely helpful. The Help Desk is knowledgeable and thorough.

Cons

While the videos available are great, I would like to see more depth!! It would be helpful to have an indepth training video on Report Writer.

Review Source: Capterra

  Response: Servant PC Resources, Servant PC Resources, Inc

Date: May 2018

May 2018

 

Hi Sheila, thanks so much for recommending Servant Keeper! It's a joy to serve your ministry and to assist you when you call. We will be rolling out more tutorials on the Report Writer soon! - thanks, the Servant Keeper Team

 

Geri from Broken Bow Evangelical Free Church

May 2018

May 2018

Servant Keeper has been a godsend for me for keeping track of all kinds of records.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Saves me a lot of time.

Pros

Once I enter an update to a person it updates it everywhere. I don't have to enter the information more than once. Can advance grades all at once.

Cons

Formatting mailing labels can be a little tricky with SK 8.

Review Source: Capterra

  Response: Servant PC Resources, Servant PC Resources, Inc

Date: May 2018

May 2018

 

Hi Geri!
We are so happy to hear how Servant Keeper is helping you manage your ministry! Thanks for taking the time to recommend us!- the Servant Keeper Team

 

Jessica from Living Stones Church - Alvin, TX
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2018

May 2018

Tried this software and loved it!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

GREAT customer support. And it's a very easy software to navigate with many tutorials. It was also easy to switch over the data.

Cons

The reports are not great. some reports are not easy to generate and have limitations in the ways you can export them.

Review Source: Capterra

  Response: Servant PC Resources, Servant PC Resources, Inc

Date: May 2018

May 2018

 

Hi Jessica! thanks for recommending Servant Keeper and I'm glad we were able to convert your data so easily. Please know that all of the reports are customizable and exportable. If you have any questions about that please contact us so we can help. Thanks for using Servant Keeper! - the Servant Keeper Team

 

Eric from objex
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

Servant Keeper is a useful app for churches to manage business and congregational info

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It's a useful app for churches to manage the business aspects of the church and keep track of congregational details

Pros

Servant Keeper is a useful app for churches to manage the business side of things and maintain useful information about their congregation

Cons

It doesn't quite have the power that larger churches may need, and the interface could be a little easier to use

Review Source: Capterra

  Response: Servant PC Resources, Servant PC Resources, Inc

Date: May 2018

May 2018

 

Hi Eric, thanks for taking the time to recommend Servant Keeper! I'm glad to see you are benefiting from using SK for your ministry. -the Servant Keeper Team

 

Pastor Marc from First Baptist Church of Madera
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2018

May 2018

Easy to use. Always great helpdesk personnel. Always friendly and never much of a wait.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Functionality
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Quality
Value for Money
Value
Support

Church computer, pastor's computer and pastor's cell all connected in real time with cloud.

Pros

Easy to use. The cloud service puts the whole church database on my home computer as well as my cell phone. Wonderful and easy access! I can contact anyone on the fly.

Cons

I can see no negatives to purchasing and using this software. This is the second church I have pastored in which I have purchased and implemented this product. My secretary can be inputting one thing and I another. Yet, due to cloud, we both get real time updates. Easy!

Review Source: Capterra

  Response: Servant PC Resources, Servant PC Resources, Inc

Date: May 2018

May 2018

 

Hi Pastor Mar, thank you so much for this kind review and recommendation. It's a pleasure to serve you once again at another ministry. I'm so glad you are benefiting from the cloud features and having your data anywhere you are. - thanks again for using Servant Keeper!- the Servant Keeper Team

 

Canaan from Canaan Inheritance Worship Center

April 2018

April 2018

Awesome!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Functionality
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Quality
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Value
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Pros

The software is amazing and we are looking forward to growing with it. The modules allow us to go in depth.

Cons

This section does not apply to this session. His presentation was amazing and thorough. Not applicable.

Review Source: Capterra

  Response: Servant PC Resources, Servant PC Resources, Inc

Date: May 2018

May 2018

 

HI CIWC!, it's an honor to serve your ministry and we are excited that you are benefiting from Servant Keeper. Thanks for recommending us! - the Servant Keeper Team

 

Pam from Camarillo UMC
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

We replaced our 25 year old software with Servant Keepers 8. It has been a breeze!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Better financial reporting capabilities. Easier data entry. Compatibility with out financial software which streamlined our processes and saves staff time.

Pros

The software is easily customized to report data we are asked to provide to our United Methodist Church connection. The financial reporting is easily customized too - which was my focus. The customer support staff are patient and very helpful. There are new functions that we didn't imagine that will enhance the information we can provide to staff and leadership committees.

Cons

The reports exported to excel are difficult to manipulate. The wait time for telephone support can be a little lengthy.

Review Source: Capterra

  Response: Servant PC Resources, Servant PC Resources, Inc

Date: April 2018

April 2018

 

Hi Pam, thanks so much for using and recommending Servant Keeper! It's a joy to serve your ministry. I'm very glad to hear you are discovering more new features and that the HelpDesk has been helpful to you. We are working hard to reduce wait time by adding staff and resources for both phone and online support. Thanks! - the Servant Keeper Team

 
 
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