About PULSE

PULSE is a cloud-based club management solution suitable for gyms, fitness centers and spas of all sizes. Key features including scheduling, reporting, customer relationship management (CRM) tools, point of sale (POS), lead management, employee management and more.

Other features include commissioning, corporate wellness and invoicing, automated email and text communications and payment processing. The platform is mobile-friendly, so users can view information and schedule appointments from desktop or mobile devices. Users can schedule one-time or recurring appointments, as well as manage leads, customer appointments, waitlists and employee schedules.

The POS module provides inventory management, tracking and multiple payment methods. Reports can be p...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

11 Reviews of PULSE

Average User Ratings

Overall

4.64 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(8)

8

4 stars

(2)

2

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 11 results

July 2020

Melissa from Gold's Gym Houston

Company Size: 201-500 employees

Industry: Accounting

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2020

Paramount Acceptance

The PULSE scheduler helps us find coverage for clients when our employees are sick or unavailable. It is very easy to navigate. You could teach yourself how to use it.

Pros

The processes are easy. The reports are very infomative! Our rep. [SENSITIVE CONTENT HIDDEN] is amazing!

Cons

Any features that we request are always implemented quickly.

Reasons for Choosing PULSE

We have both.

July 2020

Tracy from The Parks Health and Fitness

Company Size: 11-50 employees

Industry: Health, Wellness and Fitness

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

July 2020

Pulse

We love it, we really do. There are many choices of companies who service the health club industry but, we felt the Pulse system did more than the others. We especially liked the personal training side of this program. We now can offer more choices of training to our member which has been nice.

Pros

I love how I have literally everything I need all on the same platform. The PT scheduler is amazing as well as the leads tool. Also the ease of being able to edit a members info when needed. The Leads tool allows me to enter a new lead, a point the lead, sign the lead up and schedule a PT demo with ease and no confusion.

Cons

I didn’t love the layout of the pages that held the prospects info on the screen. This has since been upgraded and is much better.

Reasons for Choosing PULSE

We just felt it was the right place for us. Our staff liked its functionality the best and when we were told we would have a dedicated rep to work with it made our decision easier.

February 2018

Matthew from Pinterest

Company Size: 51-200 employees

Time Used: Less than 6 months

Review Source


Ease-of-use

5.0

Functionality

2.0

February 2018

Easy to use, hardly functional.

Pros

I like how simple it is to setup, open, and get going with pulse. It has a simple interface that’s easy to understand

Cons

I do not like the buggy functionality of pulse. Whenever I try to switch networks, it almost always stops working and makes it so I have to reinstall the entire software package multiple times.

July 2020

Jay from 901 Fitness

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2020

901 Fitness Pulse

Helps streamline my day and very useful training tool for employees.

Pros

The process is very user friendly, and integration of system super easy

Cons

Have not had any thing negative about software

Reasons for Choosing PULSE

Software

July 2020

Cheryl from Riviera Fitness

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Functionality

4.0

July 2020

Review of Pulse System

Overall, using the Pulse System has really helped in being more productive in the workings of the gym.

Pros

I like that all aspects of membership maintenance, new member sales sales and scheduling for our gym is in one program. The Pulse System fits perfectly with our day-to-day business processes.

Cons

There are a few areas that I feel could be a little more "user-friendly", such as creating certain report layouts that can be accessed by other employees.