











Supported Operating System(s):
Web browser (OS agnostic), Windows 10About LLumin
LLumin’s operational management software is for industrial plants and facilities with substantial infrastructure that want to minimize production or unplanned machine downtime.
LLumin’s operations software monitors assets and uses live data and expert-based rules to proactively take actions that minimize downtime and improve safety and compliance in large infrastructure facilities of any kind.
READYAsset software minimizes machine, production, and operations downtime by integrating with control systems and monitoring each machine’s specific state in real-time. When it predicts a potential failure, a set of rules—derived from the collective knowledge of your experts gathered over time—automatically triggers the best preven...
Supported Operating System(s):
Web browser (OS agnostic), Windows 10Average User Ratings
Overall
Ease-of-use
4.5
Value for money
4.5
Customer support
4.5
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
March 2020
DEE from Miller Milling
Company Size: 501-1,000 employees
Industry: Food Production
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
March 2020
Easy to use / Lots of data
Everyone at Llumin has been very helpful and supportive. When we have issues or need functionality change, they are very receptive to our needs and respond quickly.
Pros
Our end users, who are not very computer savvy, has adapted to the program and are able to use it without continual retraining or assistance.
Cons
Really needs a more detailed audit trail. We can see the basics of what happened, but no the individual field changes.
Reasons for Choosing LLumin
The other programs that we looked at had a lot of bells and whistles that made the program less user friendly. They were more geared to appeal to upper management and not the daily users.
Reasons for Switching to LLumin
Express maintenance would not speak with our financial system, and the POs would not route for approval.
April 2020
Brandon from City of Brandon
Company Size: 501-1,000 employees
Industry: Utilities
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
3.0
Value for money
4.0
Customer support
4.0
Functionality
3.0
April 2020
City of Brandon
Pros
We decided to stay because we like the small business feel. Its always a positive experience dealing with the LLumin team. Like the work order and PM features.
Cons
Some of the guys that don't use on a regular bases don't like work order completion, or the asset finder.
Reasons for Choosing LLumin
We were initially with WaterTrax which was a reseller for erportal. We decided to stay with Llumin with they split ways.
October 2019
REGINA from GUARDIAN LIMA LLC
Company Size: 11-50 employees
Industry: Oil & Energy
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
2.0
Value for money
3.0
Customer support
2.0
Functionality
4.0
October 2019
Avid User
Vers 4 was much more user friendly.
Pros
Easy to create a Purchase order, Projects, Work order and items.
Cons
Every update causes more issues on other items. I dislike the reporting tool-not user friendly. I have to call LLumin and they create a report for us. Should have gotten feed back on needs of customers before this build.
Reasons for Choosing LLumin
LLumin said it could offer more and keep history
October 2019
Randie from KAAPA Ethanol LLC
Company Size: 51-200 employees
Industry: Oil & Energy
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
October 2019
Llumin revirew from a long time user
Very good overall. Have had challenges earlier on, but it seems that they are getting better with more staff and resources to help you out.
Pros
Flexibility and search engines are excellent for a CMMS system
Cons
Version updates can cause issues at times
Reasons for Choosing LLumin
Llumin was much easier to use for our technicians
Reasons for Switching to LLumin
Great Plains was VERY limited, and the search engines were terrible or non-existent.
March 2012
Dan from Advanced BioEnergy LLC Fairmont
Time Used: Free Trial
Ease-of-use
5.0
Customer support
4.0
Functionality
5.0
March 2012
Our organization is a 5 year old, 100 million-gallon/year fuel Ethanol Production plant in the Midwest. We operate our plant safely and at full capacity. We are always looking for ways to improve and increase our capabilities for production. Part of this process is to have the tools necessary to keep the plant operating at peak efficiency as much as possible. The CMMS software we were using prior to eRPortal was insufficient because there was no flexibility to allow customer requested changes to better track and document maintenance actions, change assets as equipment is removed or installed, and manage data required for company KPI's. The data was hard to get out of the system once it was put in and difficult to navigate overall. Since our company was looking for a better way to manage these maintenance actions and decrease downtime, we decided to search for a new CMMS system that could fit our needs. We looked at several different programs and decided to purchase eRPortal version 4.21 in April of 2011. Due to the flexibility of the program to change and adapt based on the users needs, the value of the program itself, and annual maintenance costs. The implementation went very well. Pertinent data was recovered from the old system and loaded into our eRPortal server and we received onsite training to learn how to use and manipulate the program. We ran both old and new systems for about one month before we abandoned the old and moved forward with the new. We have been happy ever since. I have to say that as expected with any new program or piece of equipment, we did run into a few problems that had to be resolved, but the eRPortal support was outstanding. We have already requested many modifications to our program to fit our needs, and they are always there to listen. They meet every need in a timely manner with the utmost professionalism and expertise. In the 11 months we have had eRPortal, we have increased the effectiveness of our maintenance program by 100%, reduced downtime on equipment by 60 %, and are able to more effectively track our KPI with greater ease than ever before. We have also tied in eRPortal to our DCS system historian and are now capable of having work orders automatically generate when there is a system parameter that is outside of predetermined normal operating limits. No more need to rely on the operators to pass on to maintenance the next morning that something wasn’t working right... it is already in the work order que. We have also trained our operations personnel to use the program allowing greater and effective communications of issues and timely reporting. We are currently looking to have eRPortal interface with other programs, such as our Regulatory Compliance program to meet the needs of our OSHA directed Process Safety Management system, and also to interface with our Predictive Maintenance vendors program to automatically upload PdM data into the asset's history files. This program was the right choice for us! Not too big, not too small, very adaptable, flexible, and easy to use. We are currently working to install this program into our two other plants and hope to have it implemented by the summer of 2012. It is an awesome program!