NetFacilities Software


 

NetFacilities offers computerized maintenance management software (CMMS) tools that allow organizations to provide work orders and maintenance controls. The software brings modules together to form a unified system for grounds management and assets to inventory control. The platform is web-based, with mobile capabilities that allow users to track and manage work orders from the field. The maintenance tool automates process functions and removes excessive administration tasks associated with the process.

NetFacilities enables organizations to manage all aspects of maintenance, both preventive and predictive. The software links together all sites, buildings, staff, and vendors into a single network. The software enables companies to streamline their workflow by increasing collaboration across different departments and also tracking costs and monitoring performance.

NetFacilities provides reporting solution with pre-defined templates that allows users to analyze labor costs, productivity, and repair costs. The software provides an option for users to submit, schedule and manage work orders while maintaining data about facilities, properties, and assets. 

 

NetFacilities - Asset details
 
  • NetFacilities - Asset details
    Asset details
  • NetFacilities - Smartphone work order
    Smartphone work order
  • NetFacilities - Work order
    Work order
  • NetFacilities - Work orders graphic
    Work orders graphic
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

115 Reviews of NetFacilities

 

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Software Advice Reviews (9)
More Reviews (106)

Showing 1-9 of 9

Connor from AUHS University
Specialty: Education
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

April 2017

April 2017

NetFacilities - The Business Navigator

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We have been using the NetFacilities for a few months and this is really proving to be a positive system for our daily operations. NetFacilities has become one of our most important vendors. We use their full suite tools within their software. Additionally, their offerings have improved our efficiency, greatly improved our communication with internally with staff and externally with customers and this makes us feel like our whole business is more streamlined.

Pros

One other aspect is the word-of-mouth compliments that we get from our technicians in the field. They love the software’s mobile capabilities. If I had to do it all over again, they would be my first pick!

Cons

No Comment.

 
 

john from Cree Inc
Specialty: Semiconductors
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

December 2016

December 2016

Review of Net Facilites Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The Net Facilities web based CMMS software application appears to have everything needed to manage Assets/Inventory/PM.

Pros

The user interface is simple and easy to use
Multiple templates are available for bulk uploading of data

Cons

Would like to see a model based on concurrent user access

Advice to Others

A lot of good CMMS software is available do your homework!

 
 

Manu from Amgen
Specialty: Pharmaceuticals
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

October 2016

October 2016

Excellent software. Great value

Ease-of-use

Functionality

Product Quality

Customer Support

It has saved us hours of labor with its excellent charts and metrics.

Pros

The metrics
great speed
security

Cons

expensive

 
 

Michael from Interstate Batteries
Specialty: Consumer Goods

August 2015

August 2015

NetFacilities Experience was A+

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The Vendor is very proactive and works quickly and efficiently. Really strives for excellence with the product and the customer experience.

Likes Least

I do not have anything as of yet that i can list in this category.

Recommendations

As with anything that you would evaluate, make sure you have all of the information needed to make an educated decision. Make sure you look into multiple vendors who offer the product that you are looking for. Make sure to evaluate the company, the product and the people that are working with you throughout the evaluation process. In the case with NetFacilities, they received our business because of the CEO. All though there were several good products and companies to chose from. His knowledge, passion, excitement and confidence in his product/company as well as the fact that he cared about my companies interests and what we were trying to accomplish with the product, made the decision to go with NetFacilities an easy decision to make.

 
 

Tyson from Logix Federal Credit Union
Specialty: Banking

December 2014

December 2014

I use this product daily

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The product is awesome! I use it on a daily basis to track all the work in my department.

Likes Least

I wish it had a feature to track incoming invoices for work being done.

Recommendations

I would recommend trying it. You will see how easy it is to set up and use.

 
 

Taylor from Logix Federal Credit Union
Specialty: Banking

December 2014

December 2014

Use daily for work.

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

I like that we are able to quickly pull up work orders to make sure that we are on schedule for all of our service.

Likes Least

From my knowledge, there is no way to send alerts to email about overdue work orders.

Recommendations

Get a trial version to make sure that this is the software for you.

 
 

Phillip from OneWest Bank N.A.
Specialty: Banking

November 2014

November 2014

A great, easy-to-use facilities maintenance tool.

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The product is solid and intuitive. NetFacilities has always been sensitive to user needs and has continued to update and improve the app.

Likes Least

There's no tool to isolate a specific group of properties in order to see any requests that are input for any particular property (facility/office) in that group. This may be available for a high level administrator but not for a standard level property manager account.

Recommendations

Look for features that can assist you with tasks more specific for your facilities needs.

 
 

Meyson from Logix Federal Credit Union
Specialty: Banking

November 2014

November 2014

NetFacilities Review

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

It's user-friendly, and they have great support services.

Likes Least

Sometimes, it's difficult to search for old work orders, but support services are available for assistance.

Recommendations

Hire employees with great customer service and who are familiar with the product that they are selling.

 
 

Brendel from Pacific Seafood Kodiak AK
Specialty: Other

June 2014

June 2014

Pacific Seafood Kodiak AK

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The format is very easy to understand and easy to access. It's all done from the front page, and the operations part can be done from two pages. There's no drilling down to drill down again. Our trainer was very knowledgeable and patient.

Likes Least

The part that is always hard is filling out the vendor and inventory sections. This is true with all MMSs. But someone has to do it, and this one was easier than the other three that I have had experience with. If I had to do it again, I would probably pay the vendor to do that for me.

Recommendations

Compare this to other systems, and the difference is really obvious that this is the best system.

 
 
 
Showing 1-20 of 106

Maria from Sisters of St Joseph of Orange
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2018

December 2018

Easy to work with this Program

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

Really happy with it.

Pros

It is user friendly and anyone can right away grasp on it. Nothing too complicated and love this for all my work orders.

Cons

There's not much to say other than it sometimes when I want to close a work order is not the same process as the others. You just have to pay attention and see what WO is on what criteria.

Review Source: Capterra
 

Charlene from Lakeland College
Number of employees: 201-500 employees Employees number: 201-500 employees

December 2018

December 2018

Net Facilities review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Pretty good, but I am new and don't do too much with the system

Pros

That it provides the ability to submit our work orders, edit and communicate and discuss W.O's

Cons

That it doesn't have a vehicle booking system on it

Review Source: Capterra
 

David from F + W Real Estate Group
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2018

November 2018

Great Product

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

This software is very easy to use, and the auto pilot function is great!

Cons

There are a few kinks. Sometimes when I close out a work order is does not file it right away.

Review Source: Capterra
 

Carol from Sisters of St. Joseph of Orange
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2018

November 2018

Easy Software to Use

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

The ease of putting Work Orders in and processing them

Cons

The delay time it takes to open Work Orders when Editing

Review Source: Capterra
 

Autumn from Springbrook
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

November 2018

November 2018

NetFacilities is easy!

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

Overall, I am satisfied with NetFacilities

Pros

It is very simple to submit a work order

Cons

The amount of features seem to somewhat slow down the website at times

Review Source: Capterra
 

James from University United Methodist Church
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2018

November 2018

XXX

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Great tool---Not up to speed with modernization.

Pros

NetFacilities is a good tool for Work Orders, Inventory and Preventive Maintenance.

Cons

Our IT department set up infrastructure with no input from people using it (Maintenance dept). Now that we Out Source IT and no one here knows anything about reprogramming system i can not update or modernize program to stay up with building changes.

Review Source: Capterra
 

Lynn from Salisbury Management
Number of employees: 201-500 employees Employees number: 201-500 employees

November 2018

November 2018

SBH Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I like the new layout and drop down menus. I can work through the screens faster.

Pros

I appreciate menu driven options and I like the dashboard for an overview.

Cons

I cannot search by 2 factors such as site and originator

Review Source: Capterra
 

Sahran from Amnis Corporation
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2018

November 2018

Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Simple and pretty easy to navigate and organizes everything

Cons

opens new tab with every click, needs push notifications

Review Source: Capterra
 

Scott from First Baptist Church
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2018

November 2018

Good Value from a long term customer

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I appreciate the flexibility and ease of use of the product.

Cons

I love to see more improvements added more quickly or the ability to specialize more to our specific needs

Review Source: Capterra
 

Gerald from Sunrise Springs Resort and Spa
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2018

November 2018

A powerful toll for facilities management

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

We're leveraging NetFacilities to better manage IT work orders and keep track of what kinds of issues pop up more frequently.

Pros

I really enjoy the granularity of tagging equipment, location of the issues, etc. It makes it easy to know exactly where the problems are.

Cons

The interface is a little cumbersome. I'm not sure what could be done to improve it, but there are some graphical tweaks that could be made when you hover over items and the tooltip pops up, for instance.

Review Source: Capterra
 

Dave from Wausau Coated Products, Inc
Number of employees: 201-500 employees Employees number: 201-500 employees

November 2018

November 2018

Solid CMMS

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We use NetFacilities for work order, asset, and inventory management.

Pros

The software is very intuitive and easy to use. I don't think you'll find a better product out there for the money. We are a company with approx 250 employees so this fits our needs well. Customer service is always prompt and friendly.

Cons

About a year ago I could have had a long list of things I didn't like about this software. Today that list is almost non-existent.

Review Source: Capterra
 


November 2018

November 2018

Good program

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

Overall, NetFacilities is easy to use and gets the job done. The discussion feature is used frequently since I am over an hour away from our facilities department. It also helps us track a discussion about a specific work order instead of having to search our emails.

Pros

It is very easy to submit a work order, which we do quite often.

Cons

It is difficult to find work orders that I have put in for my location. We have multiple locations in our agency so its difficult to find specific ones.

Review Source: Capterra
 

jennifer from The palms of sebring
Number of employees: 201-500 employees Employees number: 201-500 employees

November 2018

November 2018

Ease of use and functuality

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Great all inclusive program for maintenance of our facility in total. Can customize and truly make it singularly our go to site for everything from construction, maintenance, housekeeping, and special building and property needs.

Cons

Depending on computer it runs on, periodically it will lock up or freeze.

Review Source: Capterra
 

patrick from georgia Regional Hospital Atlanta
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

November 2018

November 2018

GRHA netfacilities review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I believe that any facility small and large could benefit from the all encompassing software.

Pros

Ease of operation, instant reports, customer service.

Cons

I do not have any least comments to make it meets all my daily tracking needs and report needs.

Review Source: Capterra
 

Dagmar from Affordable Attic
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2018

November 2018

Great Way To Manage Facilities!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I'm satisfied with NetFacilities.

Pros

What I like most is that it is easy to use.

Cons

I haven't found any cons yet. It's working as expected.

Review Source: Capterra
 

joseph from springbrook
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

November 2018

November 2018

Springbrook

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

awesome always am able to fine what i need

Pros

works fast and effective and easy to use

Cons

not many cons this software works great

Review Source: Capterra
 

Delores from The Wellness Plan
Number of employees: 201-500 employees Employees number: 201-500 employees

November 2018

November 2018

Introduction to Netfacilities was very rewarding

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

With Netfacilities we use this for our work orders for our six locations, use the key control features and looking into other features we can use in the future. I enjoy using it as the tech support offered

Pros

Using this software cut out a lot of paperwork since everything is electronically

Cons

The least I like about the software is when there's glitches in the program, but that is to be expected with a new software

Review Source: Capterra
 

Jeff from F+W Real Estate Group
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2018

November 2018

Commercial use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Overall for what we need it for we are satisfied

Pros

Gives a way for maintenance to get the work order as they come through, even if they are not at a computer. Makes it easy to track your maintenance guys labor and time if completed correctly.

Cons

Some of our tenants would rather call than go on and submit a work order. Not sure if it is to hard or just easier to call.

Review Source: Capterra
 

Amanda from Springbrook
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

November 2018

November 2018

Review

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support

Overall the forum assists in organizing the work that needs to be done.

Pros

It manages work order for facilities efficiently

Cons

It is not always user friendly- the translation between things selected on the users end sometimes creates problems with the view on facilities end. There are unique details that are agency specific that do not have a place in the online forum.

Review Source: Capterra
 

Kerin from Northwest Medical Center
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2018

November 2018

Netfacilities review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It is easy to track my teams tickets and make sure they are being done in a timely manner. It's also easy to go back and look at closed tickets when an issue arises on a piece of equipment. I love NF!

Pros

As an admin for NF in our facility, I like the ease of changing passwords, how easy it is for me to see my own NF as well as the others on my team in a glance. I love being able to discuss issues within the ticket.

Cons

I don't have any issues with NF at all.

Review Source: Capterra
 
 
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