Diligent Boards Software


 

Diligent Boards is a content management solution for creating, distributing and collaborating on board meeting materials. Designed for small and large businesses, Diligent Boards aids in creating digital materials to support any organization with a board. Cloud-based and on-premise deployment options are available.

Users that are attending board meetings on Diligent Boards can view current and past meeting archives, manage annotations, view shared resource repositories and access contacts and calendars. Board members can access information online and offline with the option to store materials locally.

Administrators in charge of running meetings can maintain an agenda archive, update resource repositories, create custom questionnaires, count board votes and signatures and manage access to offline materials for board members.

Diligent Boards offers support via email or phone and periodic webinar tutorials for training on new materials. Diligent Boards is available for purchase on a per user per year basis.

 

Diligent Boards - Agendas
 
  • Diligent Boards - Agendas
    Agendas
  • Diligent Boards - Annotate materials
    Annotate materials
  • Diligent Boards - File import
    File import
Supported Operating System(s):
Windows 7, Windows Vista, Web browser (OS agnostic), Windows 8

38 Reviews of Diligent Boards

Showing 1-20 of 38

 

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Stephanie from HDI
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

December 2018

December 2018

Review for Diligent Boards

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The ease of use and effectiveness in sharing documents with board members around the world makes Diligent a software package I would highly recommend! The customer support is the best I have ever experienced. No machines, a real human being every single time!

Pros

This software is so simple to use. You can set up a board book in minutes. Uploading is mindless as you can upload any type of document (word, excel, pdf...). You can build from scratch to copy an old version and modify it.

Cons

I have been using Diligent for two years now and I honestly haven't experienced any cons yet...

Review Source: Capterra

  Response: Diligent, Diligent Corporation

Date: December 2018

December 2018

 

Hello Stephanie,

Thank you for taking the time to write this positive review. It is wonderful to hear that you like our Customer Support and find Diligent Boards simple to use. Thanks again for this great feedback!

 

Amy from Smales Farm
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

Saving the trees

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Support

Easy to use and awesome

Pros

I am on board to a company that uses Diligent for their board meeting papers. Learning the program was a breeze, it is super helpful, intuitive and so quick to collate massive groups of documents month by month. What was board reporting like before this app?!! Brilliant

Cons

N/a all of it is brilliant. I have nothing bad to say.

Review Source: Capterra

  Response: Diligent, Diligent Corporation

Date: December 2018

December 2018

 

Dear Amy,

Thank you for the wonderful review. We work hard to provide the most intuitive solution to board material management and we're very happy to hear that you find Diligent Boards easy to use. Thanks again for this five star review!

 


December 2018

December 2018

Why I like Diligent

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Support

A excellent tool for Board members, both for Board papers and additional and supplementary papers.

Pros

Ease of use, ability to hold current and archived papers and quality of support.

Cons

Highlighter color could be stronger.
Would like to be able to look at two pages simultaneously when reviewing accounts.

Review Source: Capterra

  Response: Diligent, Diligent Corporation

Date: December 2018

December 2018

 

Hi! Thanks for being our customer and writing this awesome review! We're very happy to hear you like our 24/7/365 support and find Diligent Boards easy to use. Thanks again for this positive feedback!

 

Linda from Pacolet Milliken Enterprises, Inc.
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2018

November 2018

Expansion call

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
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Quality
Support

I needed to expand from a 15MB to a 27MB so that I could put in a committee slide

Pros

Ease of use dropping and looking at the end product

Cons

I can't think of anything at the moment.

Review Source: Capterra

  Response: Diligent, Diligent Corporation

Date: December 2018

December 2018

 

Hi Linda, we're so happy to hear you've had a positive experience with Diligent Boards. Thank you for taking time to share this review!

 

Abigail from CCEP
Number of employees: 10,000+ employees Employees number: 10,000+ employees

November 2018

November 2018

Helpful product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Ease of use and accessibility of interface

Cons

Upload process can sometimes cause freezing

Review Source: Capterra

  Response: Diligent, Diligent Corporation

Date: December 2018

December 2018

 

Abigail, thank you for the positive review! We are happy you find Diligent Boards helpful and easy to use. Please know that we are always working to improve our product to deliver the best possible experience to our customers. Thanks again for taking the time out to share your experience!

 

Brian from Capital Drilling
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

November 2018

November 2018

All Documents in one place

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Value for Money
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Support
Pros

Clear and easy to use, on screen note taking function very helpfully

Cons

Password process a little clunky but might be a user issuer

Review Source: Capterra

  Response: Diligent, Diligent Corporation

Date: November 2018

November 2018

 

Thank you for the great review, Brian! We are thrilled that you enjoy using Diligent Boards and find it easy to use. Thanks so much for this 5 star review!

 

Carol from Garfield Weston Foundation
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2018

November 2018

Diligent

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Value for Money
Value
Support

Very good.

Pros

It is very easy to use and the support staff are always so knowledgeable and patient. Even when I am not.

Cons

It can't be used on your phone, like it can be on iPad, but then it's an application made for iPad.

Review Source: Capterra

  Response: Diligent, Diligent Corporation

Date: November 2018

November 2018

 

HI Carol, thank you for taking time to share this review. It is wonderful to hear that you've had a positive experience with Diligent!

 

Jawad from BFC Group Holdings
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

November 2018

November 2018

Diligent Boards

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Value
Support

very good.

Pros

intuitive and easy to use. good value for money. nice look and feel.

Cons

slow in uploading documents. slow in creating books. no proper full screen feature. scrolling through book is tedious.

Review Source: Capterra

  Response: Diligent, Diligent Corporation

Date: November 2018

November 2018

 

Hi Jawad, we really value your constructive feedback and appreciate that you took the time to share it with us. Please know that we are always working to improve our product to deliver the best possible experience to our customers.

 

Susan from Eastern Bank
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

November 2018

November 2018

I am reviewing the Rountable held in Boston on 11/8/18

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Pros

The roundtable was great - nice to meet everyone, talk about tips and future features.

Cons

My only comment would be to make this meeting longer! I felt that we did not have enough time.

Review Source: Capterra

  Response: Diligent, Diligent Corporation

Date: November 2018

November 2018

 

Hi Susan, thank you for attending our roundtable and taking time to write this review! We really appreciate your feedback and hope to see you at another event in the future.

 

Tania from Seeka Limited
Number of employees: 201-500 employees Employees number: 201-500 employees

November 2018

November 2018

Diligent

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I am a relatively new user of Diligent Boards but am happy to say that this is a great platform to manage the swathes of sensitive documentation needing to be provided to our team members.

Cons

No cons, software is sound and easy to navigate.

Review Source: Capterra

  Response: Diligent, Diligent Corporation

Date: November 2018

November 2018

 

Hi Tania! Thank you so much for taking your time for the review. We're delighted to hear that you enjoy using Diligent Boards. Thank you, we really appreciate it!

 


November 2018

November 2018

Bravo Diligent!

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
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Product Quality
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Support

The portal solved the usual transfer of a mass of paper each quarter, allowing quick and easy signing of compliance documents, easy and secure messaging and effective communication with members of each of our Boards

Pros

Ease of use and great customer service.

Cons

For us, there is no downside - Diligent service is there 24/7 for any support issues

Review Source: Capterra

  Response: Diligent, Diligent Corporation

Date: November 2018

November 2018

 

Thank you for sharing this review! We're so happy to hear you've had a positive experience with Diligent.

 

George from Capstone Mining Corp
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

November 2018

November 2018

Satisfied board member

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Secure portable communication and provision of Board materials

Pros

It’s Easy for management and boards to use

Cons

Nothing about it that I don’t like very much

Review Source: Capterra

  Response: Diligent, Diligent Corporation

Date: November 2018

November 2018

 

Hi George, thank you for taking the time to share this review! We're so happy to hear that Diligent has been helpful in supporting your work as a board member.

 


October 2018

October 2018

Diligent is sought out by Board members

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Our Board members asked our Company to implement this solution they liked it so much from prior experience. That speaks volumes for the end user experience. As an Admin user its generally pretty good too.

Pros

Collaborative, functional, allows board members to highlight text in presentations and post it notes for questions in meetings, everyone sees the same thing in the meeting, automatically resorts the folders and order when intermediate agenda items or items are added, available on ipad . Functionality has been added to conduct surveys and deal with minutes too.

Cons

Could do with an upgrade on look and feel, and some things just aren't intuitive, some defaults are the wrong way round (IMO - such as not automatically saving board members notes when a presentation is replaced - you have to elect for that), the client can appear a little slow on laptop at times but that may be due to where I am situated

Review Source: Capterra

  Response: Diligent, Diligent Corporation

Date: November 2018

November 2018

 

Thank you for the nice and valuable feedback! It is important to us that our customers are happy, and we are always looking for ways to make our products better. Thanks for taking the time to review us!

 

Irene from JJ McAteer
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2018

October 2018

Board Meeting Portals easy and efficient

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Paperless solution to Board Meetings. We have converted 8 Boards to Diligent with a seemless transition. Training is excellent and new products are always offered and existing features are updated. Diligent listens to end users for suggestions and better solutions and incorporates what they can.

Pros

Easy to load documents, user friendly for all Boards, great storage for secure historical meeting material and governance documents.

Cons

Cannot load short videos for viewing at Board Meetings. Cannot move items from board meetings to resource centre.

Review Source: Capterra

  Response: Diligent, Diligent Corporation

Date: October 2018

October 2018

 

Thanks for the 5-star review and sharing your feedback with us, Irene! We are thrilled that you enjoyed your experience with Diligent Boards. We will be sharing your feedback among our team. Thank you!

 

Lynne from Shaftesbury PLC
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Diligent Suite Review

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

Very easy to use. Very good customer support and updates.

Cons

A little bit slow when loading documents.

Review Source: Capterra

  Response: Diligent, Diligent Corporation

Date: October 2018

October 2018

 

Thanks for giving us a 5-star rating, Lynne! We are very glad to hear that you enjoy using Diligent Boards. Thank you!

 

Patrice from Robert Half Legal
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

October 2018

October 2018

Diligent is Best Board Portal Available

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

As a consultant working for various companies, it is awesome to have Diligent in my handful of tools that can provide services to my client and make me look like a magician. It has simplified my life and that of my clients and I can't imagine being without Diligent.

Pros

It is easy and intuitive both from an administrator perspective and a user perspective

Cons

The Resource Center - though I understand that improvements are coming and I am looking forward to that.

Review Source: Capterra

  Response: Diligent, Diligent Corporation

Date: November 2018

November 2018

 

We are thrilled to hear you are happy with Diligent Boards, Patrice. Thank you so much for writing this awesome review!

 

Kelly from International Pacific Halibut Commission
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Big Time Saver

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

Diligent Boards has saved time and paper.

Pros

Building the board book is easy, and a big time saver. It makes preparing, and organizing the meeting documents simple and stream-lined. Love being able to export my book to PDF.

Cons

I wish some of the features and options had an explanation for use. Sometimes its not self explanatory what a feature is used for.

Review Source: Capterra

  Response: Diligent, Diligent Corporation

Date: October 2018

October 2018

 

Hi Kelly! Thank you for taking the time to leave us such a great review. We are absolutely delighted that you enjoy using Diligent Boards. Our team at Diligent strives to provide you with the absolute best, every day.

If you have any questions about the product features, please do not hesitate to reach out to your Customer Success Manager to schedule a training. In addition, you can find detailed information about every feature in our Help Center online and join our Webinars and Admin Seminars to learn more. Speak soon!

 

Keith from IPHC
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Branch Manager

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

secure communication and collaboration with board members.

Pros

security, portability, the ability to link within board books and to export the book.

Cons

timeout. Running an eight hour meeting with multiple applications for content it becomes frustrating to have to re-enter your password throughout the day.

Review Source: Capterra

  Response: Diligent, Diligent Corporation

Date: November 2018

November 2018

 

Thank you so much for review, Keith! We are grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are very happy to hear we hit the mark for you.

Timeout settings can be highly customized - please contact your administrator or your Diligent Customer Success Manager to determine the optimal timeout settings to suit your organizational needs. We would love to make your positive experience even better!

 

Noqxie from Chaucer
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2018

October 2018

Diligent Boards

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Support team excellent, I feel they listen to what ever concerns we have and ensure changes are made communicated to the development team and suggestions implemented fairly quickly.

Pros

You do not have to convert documents to PDF prior uploading them into a pack.

A pack (in theory) can be generated and built quite quickly.

Cons

Performance is slow, the pauses whilst waiting time for system to do an action are long and could be improved. This ends up making the builing a book process fairly long.

There are also too many clicks to approve a book or tabs - could be improved by allowing documents and agenda tabs to be approved by right clicking the tab/paper that require approval and approving at that level.

Review Source: Capterra

  Response: Diligent, Diligent Corporation

Date: October 2018

October 2018

 

Thank you for taking the time to review Diligent! It is because of your feedback that we can continue developing our products to work even better for you. We have some specific solutions that may help with your approval workflow. Please feel free to reach out to your Customer Success Manager to discuss!

 

Lisa from GSAM
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2018

October 2018

Diligent - Board admin

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Great customer service and support - the system generally works well.

Cons

Innovations and enhancements to the current portal offerings can take time to implement and the system can be slow at times.

Review Source: Capterra

  Response: Diligent, Diligent Corporation

Date: October 2018

October 2018

 

Thank you for the review, Lisa!

 
 
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