Dropbox vs Accellion

Dropbox has 16777 reviews and a rating of 4.51 / 5 vs Accellion which has 22 reviews and a rating of 3.91 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.51 / 5 (16,777)

3.91 / 5 (22)

Ease-of-Use

4.5 / 5

4.0 / 5

Value for Money

4.5 / 5

4.0 / 5

Customer Support

4.0 / 5

3.0 / 5

Functionality

4.5 / 5

4.0 / 5

Last Review Written

September 30, 2020

January 17, 2020

Pros/Cons

  • Pros

  • Love it, this is so easy to use, brilliant and can be shared and used by everyone. A total no brainer must be used........Love it download your files and they are safe.

  • This product is amazing. Its very easy to use and never fails you. keeps your things safe and secure.

  • Cons

  • Dropbox's service is amazing. However, interface is difficult to navigate for first time users.

  • The user interface/experience on the site version is a bit dated, but still functions fine.

  • Pros

  • Kiteworks let me share files with my colleagues. It helps with managing files for various projects. Helps with collaborating with team members.

  • When it works, it is easy to securely send files and folders to other people. Interface is easy to use. Can also send larger files than what Outlook typically allows.

  • Cons

  • Kiteworks works well in terms of functionality. The user experience needs work as sometimes I get lost while managing files. But can find by spending a little bit time.

  • Very Niche with what it offers. Great for inside files, not so great with sharing beyond the inside.

Pricing

Pricing Range

How it's priced

Dropbox users pay either a monthly or annual subscription fee. It is a cloud-based solution.

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Contract Term

Dropbox requires no contract for cloud-based deployment.

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Upfront Costs

No upfront fees.

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Recurring Costs

None, beyond subscription fees.

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Product Demo & Screenshots

Product Demo

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

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Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support

Phone Support

Phone support available during regular U.S. business hours.

N/A

Online Case Submission

Online case submission available to all users.

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Online Support Options

Help website and online community support included in subscription fee.

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Training

“Getting started” online catalogue included in subscription fee. Online training includes webinars and/or videos.

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