FileCloud Software

4.75 / 5 (8)

About FileCloud


FileCloud is a cloud-based file sharing and sync system that allows users to access and sync business data from any device. It offers file sharing, backup, remote access and sync.

Users can access files via web browser, browser add-on, mobile app and more. Files can be shared publicly or privately, including with password protection. The system includes an admin dashboard, which displays usage trends, peak usage, access by geography and other file analytics. FileCloud integrates with Microsoft Office and Outlook.

Users can also purchase advanced features such as muti-tenancy, branch office replication, automated server backup, APIs and third-party integrations, workflow automation and additional customization.

FileCloud is priced on a per-user, per-month basis. A free trial is available. The system is suitable for businesses in any industry and of any size.



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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

8 Reviews of FileCloud

Average User Ratings

Overall

4.75 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(6)

4 stars

(2)

3 stars

(0)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

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Showing 1-8 of 8 reviews

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April 2019

Madalina from BOMBARDIER

Verified Reviewer

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

April 2019

All your data in one cloud

This product covers all basic needs for small teams or companies. They can make their data easily accessible for each employee, regardless of their location. As a result, you will get more agonized and dedicated team, as well, as a smooth workflow.

Pros

This platform has different plugins, which provides a decent level of customization. Also, you can integrate this software with different apps, so your work process, which can improve your work process drastically. Big plus is that you can access internal file server data from any place in the world, of course, if you have a high-quality internet connection. We use FileCloud on a daily basis, as it is a cloud based data sharing plus sync system. It allows coworkers to access and sync all essential data from any type of device. This software provides with all necessary features for successful work: file sharing, backup, sync or remote access.

Cons

Tech support is weak and incompetent. They respond non-regularly, with delays and zero useful information. Very often instead of fixing an issue, they blame users. FileCloud has an old school and non-intuitive interface, so you need to invest much energy to learn how the system works. Also, if you are Mac user, be prepared to face some issues, as this app doesn’t work well with iOS. Moreover, this product is actively being updated, with preventing this app from working for several hours, till a new update will be loaded.

July 2018

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

July 2018

5 star service and response to issues! By far, one of the best vendors I have worked with!

We get the benefit of utilizing different storage types from SAN storage to Network Attached storage. The ability to scale quickly and easily allows us to respond to the users quickly and efficiently while utilizing one of the most intuitive and easy-to-user administration interfaces I have ever used.

Pros

1. Top notch, responsive support
2. Ease of manageability
3. File Versioning
4. Office365 Online Collaboration (with Team Folders)
5. Granular controls

Cons

We have a lot of teams utilizing this tool, currently, there is no way to put a quota on the individual sub folders for teams, however I believe they are reviewing this issue.

February 2019

Ted from Connected Technologies

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

February 2019

Excellent On-prem File Hosting

Great alternative to cloud hosting for private data.

Pros

Easy set up
Reliable
Customizable
Extensive option set
DUO 2FA support
External sharing capability

Cons

A remote connectivity analyzer would be helpful
Codelathe portal is obscured by sales materials

February 2019

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

February 2019

Qualiy File Sync and Share alternative to Dropbox / Box / One Drive

Dropbox will not run properly on a server. Wanted to "cloud-ize" our file server while keeping a local copy for certain offices.

Pros

The software works well and is fast. Customer support is by far the best I have ever seen.

Cons

Still a few quirky things. Scans the whole archive each time looks for changes rather than allowing Windows to just alert of changes.

March 2019

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2019

Quick and easy to implement and use

Pros

Super easy to learn and use quickly. Everyone on the team was up and running without a hiccup. And the implementation is a snap.

Cons

It's great, and affordable, but it's not free

March 2018

Benjamin from Youth Villages

Verified Reviewer

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

March 2018

FileCloud allows local and remote teams to collaborate in a seamless and secure way.

FileCloud solved several security and remote server access issues we had when working on communications projects with freelancers and partner organizations.

Pros

I like that it interacts with our local server, so remote team members can share updated versions of projects with outside agencies and our Operations Center team in a clear, secure way.

Cons

Some team members were daunted by the syncing process at first since the interface looks a lot like Windows folders. They thought syncing might be too technical for them.

July 2018

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2018

Great experience from service to post sales support tickets

Easy file sharing. Security.

Pros

After an initial learning curve upon installing the software and some internal training that took a bit longer than we had hoped we found out that FileCloud was a really great tool and exactly what we had been looking for. We use the on premise solution and it's really helpful.

Cons

A bit of a learning curve at the beginning but once you get the hang of it it becomes really easy to use.

March 2018

Goutham from sharp software development

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

March 2018

File cloud is used to transfer your files and securely share information on cloud basis.

Pros

1.simple file transfer
2.You can share all types of files such as images,database,documents etc.
3.you can access files at anytime from anywhere.
4.Using File cloud you can integrate with other file sharing servers.
5. File cloud also has password protection to keep all of your files safe.

Cons

1.It works on Pay for service.
2.In File Cloud to share a file you must follow a series of steps like add a person to whom you want to send the file.