About Laserfiche

Laserfiche is a content management platform suitable for businesses of all sizes in industries such as accounting, construction, education, real estate, manufacturing and healthcare. It offers document scanning and data capture, search features, metadata modification and workflow automation tools. Cloud-based and on-premise deployments are available.

Laserfiche can assist with vendor and contract management, invoicing, travel and expense management and process management. Users can scan, upload and store documents from a variety of sources. Search options for document retrieval can be configured to an meet individual user’s security permissions. Workflow automation tools include rule-based actions for renaming documents and automatic emails for document...


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Supported Operating System(s):

Web browser (OS agnostic), Windows 8, Windows 10

49 Reviews of Laserfiche

Average User Ratings

Overall

4.47 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(32)

32

4 stars

(11)

11

3 stars

(4)

4

2 stars

(1)

1

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 49 results

December 2018

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2018

Excellent Document Management Solution

It has been a wonderful experience with Laserfiche, over storing our information on network shared drives. It has helped us with finding information within documents easily and quickly.

Pros

This software provides a friendly interface to our users and helpful workflows while providing a centralized location with protections in place to keep data safe.

Cons

There is some work on the back end to set up this software, but in the end it is well worth the effort.

January 2019

Tito from Idaho Falls School District 91

Company Size: 1,001-5,000 employees

Industry: Education Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

January 2019

Innovative set of applications

We have been using Laserfiche products for approximately 8 years. Our original purpose was to digitize our HR records, and the scanning utilities provided us with just the right solution to get this accomplished with very little stress. Once Laserfiche Forms was released we adopted it and slowly started to push our HR and business processes online. After a year the potential of this product was realized, and we now have approximately 85% of all our HR and Business department related processes online through Laserfiche.

Pros

Perfect for document retention, long term digital storage, and business process routing. It's fairly easy to use, but at times does require some training. The available applications provide us with almost limitless capabilities when it comes to our business and HR processing. I have yet to find something I am unable to build that has been requested by our district staff.

Cons

To be able to fully use the software applications capabilities one would require a fair amount of experience with other applications such as SQL database design, and Windows Domain administration. I would say its not truly possible to utilize Laserfiche to its fullest without personal knowledge of the before mentioned items or a team of individuals that has the knowledge necessary.

February 2021

Shreshthi from Bay Cove Human Services

Company Size: 1,001-5,000 employees

Industry: Mental Health Care

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

February 2021

Laserfiche for Space Management

It is great in terms of saving office space. Finding and accessing employee documentation is also very easy.

Pros

We had several paper based processes and the piles of paper was taking up a huge amount of our office space. Laserfiche has been able to store all our paper documents in digital format. It is easy to use; finding and updating information is very similar to the folders in MS Office.

Cons

Many cloud based systems have the ability to store digital documents. It would be nice if there was a way to link Laserfiche with other HR or payroll systems to store all information in one system.

November 2018

Cari from Corporation of the County of Essex

Company Size: 501-1,000 employees

Industry: Government Administration

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

3.0

Functionality

3.0

November 2018

Laserfiche

Good.

Pros

Ease of use. Much easier to find / search files than going through physical files.

Cons

Hasn't eliminated paper copies (yet) for our organization.

April 2020

Daniel from Grace & Shelly's Cupcakes

Company Size: 11-50 employees

Industry: Food & Beverages

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

April 2020

Organize Your Business

Laserfiche has been important to our company and houses all of our employee information, allowing us to edit, share, and view documents in a timely manner.

Pros

We use Laserfiche to digitize applications and paperwork. I like that it is very user friendly and has a useful search function that allows me to search by either the title of the document or the fields within the document. I can also add notes to each page of documents and specify which security level indicated gets to view them.

Cons

When I move a PDF into a Laserfiche file, I cannot combine it with another electronic file. I would have to manually print it out and scan it into the desired file in order for them to be a part of the same document. I would allow users to add other electronic files that are independent of the original document.