OneDrive Software

4.40 / 5 (5,503)

About OneDrive


OneDrive is a cloud-based content management solution that provides organizations with a platform to collaborate, share and store documents. This system enables cross-platform synchronization and prevents data loss.

OneDrive allows users to collaborate and share documents in real-time with team members and clients, and managers can access, review and edit. It assists users in file management by restricting file access within teams and organizations. In addition, the system shares real-time notifications whenever a file is viewed or edited.

OneDrive auto-tags photos by detecting visuals saved in the cloud that makes them easier to search and organize. In addition, the solution enables users to share and access files 24/7 from any mobile device.

OneDrive provides free storage up to 5GB and is available on Windows, Android and iOS devices.



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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

5,503 Reviews of OneDrive

Average User Ratings

Overall

4.40 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.0

Functionality

4.5

Ratings Snapshot

5 stars

(3,008)

4 stars

(1,825)

3 stars

(549)

2 stars

(102)

1 stars

(19)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 5,503 reviews

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March 2019

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Functionality

4.0

March 2019

OneDrive is a good storage solution, but not the best.

Good cloud storage for Windows and Office users. Not a smooth experience for Mac users.

Pros

It's probably the best cloud storage for Windows users, because of its integration with the operating system and the Office 365 suite. For a Mac user the road is not that smooth. See the cons mentioned below.

Most of the time it works well, with occasional mess-ups. With a paid account you get 1 TB of storage which is more than enough for the average user.

You can access your files from anywhere, be it a laptop, a desktop machine, a tablet or your phone (even for iOS users) which makes it very versatile.

It's also very good for backups in case of hard drive failure because your files are always in the cloud and you have local copy on your device in a folder named "OneDrive".

Cons

As a Mac only user, I've had some issues with using OneDrive that made it difficult to work with, without putting an effort:

1. Being a Microsoft product, it's made for Windows files and file systems rather than a more universal approach like Dropbox has. The first time I've added files to OneDrive, I had 150+ errors that needed to be fixed. They were all file naming errors that OneDrive wouldn't support (because of the different character support between Windows files and Mac files).

2. After having 150+ errors, I tried to fix each one manually by going into Finder and renaming the files. The only problem with this is that I could only see a limited number of individual issues from the total number. The OneDrive widget doesn't allow you to see all errors, just the last 20 or so. While I was fixing some of them, the error dialog wouldn't refresh immediately, making it hard to confirm that I was doing the right thing. Eventually I deleted everything and started moving small chunks of files to have less errors to handle at one time. This worked out well in the end and everything is good now.

3. There is also a file limit of 10GB which, depending on your work might be an issue.

March 2019

dishant from Lionbridge

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

March 2019

A lifesaver when wiping your PC

OneDrive is an excellent tool for personal as well as business needs. I have been able to store my important files and folders successfully on a cloud platform without worrying about their security and of getting them deleted. I can easily backup my data in case of any hardware or any mishap. I want to recommend this product to any business to arrange their files and folders effectively.

Pros

OneDrive is a great cloud storage solution from Microsoft, the creator of the famous operating system. In the OneDrive itself, Microsoft has been successful enough to maintain the trust of the people on its products.
I find it very helpful when I have to wipe out my PC. I stored all my important office files and documents on the OneDrive and successfully wiped it out without any headache.

OneDrive comes from the Microsoft house and provides complete security to your files.

I loved the feature of Document Sharing in the OneDrive. It provides you the ability to share the documents with your clients quickly.

OneDrive also has a fantastic feature which lets its users by synchronizing the files from different machines.

The calendar in it helps in managing different schedules like meetings, etc. very efficiently.

The documentation support and customer support provided by the Microsoft team is undoubtedly incredible.

Cons

Some incidents evolved when I was syncing the files from the OneDrive, and my local machine gets failed, and those were quite difficult and time-consuming to troubleshoot.

When downloading files and folders, it's competitors allow to download it quickly and automatically converts it into a zip file. But, I have not found any similar functionality in the OneDrive.

There were issues related to the naming convention when backing up the files. These were difficult to detect and fix.

It does not support the complete backup of your system. Although you can take a backup of multiple files, to make a full backup, you have to use third-party software, and then you can copy it in the OneDrive.

March 2019

cynthia from Walmart

Company Size: 5,001-10,000 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

March 2019

OneDrive is the perfect complement to Office 365

I'm really satisfied with the performance of this application in my company, it's really useful to work in groups and share documents quickly. OneDrive me has allowed to better coordinate the flow of documents between the staff to my charge and synchronize my files in the cloud quickly and effectively, the preview of photos allows me to take a quick look at the images my team sends me to identify them quickly without needing to download them on my devices, from this way saving space in these memories.

Pros

OneDrive is Microsoft's cloud storage service. This application without doubt offers great advantages to its users, among which I can mention the possibility of collaborative work, has integration not only with Office 365 but also with Windows 10, which makes it perfect for customers of this system operative In addition, its appearance and interface is friendly and easy to understand and use, works smoothly and allows work groups to share and access documents of all kinds, including some formats that are not part of the Microsoft applications such as PDF. The best quality of OneDrive is its possibility of synchronizing files coming from computers, laptops, telephones and tablets, that offers the user enough flexibility to use it whenever he needs it and have an Internet connection.

Cons

With OneDrive it is difficult to get many negative aspects or to interfere with your use, however there are some factors that could be improved, use of them is their price, being a payment software that offers several resources equal to some softwares free of charge, it is necessary to evaluate previously if it is really worth investing money in this application according to the use that will be given. In addition, the quality of the service The customer is not exceptional, sometimes the response is slow or imprecise,
that degrades the reputation of this application. Finally, 10 GB is the maximum size of the files that can be loaded, which means that they can not be stored documents of very heavy formats.

February 2019

Ruston from Simple Stay

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

3.0

Functionality

5.0

February 2019

A Great Cloud Storage Solution

I'm not in a good position to compare to Google Cloud. I just happened to have jumped in the One Drive boat first. I'm certainly not against trying out their solution, I just already have something that works well enough.

Pros

Microsoft put a lot of effort into making One Drive user friendly and seamless across multiple computers and it shows. I'm to the point now where all of my files live in one drive. When I have to wipe my laptop or move to a new computer I have to do two things 1) install chrome and import my bookmarks/passwords and 2) install one drive and sync my files. I'm now 80% functional in less than 10 minutes.

I'm not sure what setting I ticked but when I spun up my most recent laptop last month my desktop, my documents, downloads, etc all mapped themselves to my one drive auto-magically

I also have a folder with all of my business documents in it. I was easily able to share a link with my business partner and give him full access to all of the business files so that we can both work off the same file set. Very convenient especially for something like a Quick Books Desktop save file.

Also 1 TB of data is a ton. If your a normal person that's more than you'll ever need. at least for the next 20 years or so. A less than normal person would be someone with a digital movie collection of 1000+ movies. To help put this in perspective 1TB =1000GB and 1GB = 1000MB 10 average Word Docs would equal about 1 MB. a full length movie at normal quality would be 100-300MB.
So again, unless you want to store 1000s of movies 1 TB will be more than enough.

Cons

It messes up occasionally.
Over the past few years and a half-dozen or so computers I've had One Drive go a bit crazy on me. All of a sudden it will stop syncing properly or at all. Twice I've spent considerable amounts of time working through various solutions and with tech support to no avail. Basically a fresh wipe of the computer was the best route. (which is a terrible solution).

I've also found that it's ... either screwy or not at all intuitive (or a bit of both) with One Note save files. All of my One note notebooks are saved in One drive but trying to make a redundant copy of one of them or restoring a backup is a huge hassle.

All in all it's a worthwhile program.

December 2018

Jhonnathan from Fiverr

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

3.0

Functionality

4.0

December 2018

Keep your lost files safe with OneDrive!

I sincerely owe all my files from many years ago to OneDrive. I work in the area of digital creation and it is very useful to have all our important documents such as fonts and backup images and portfolios within reach. The trade sometimes causes us to be exposed to viruses, but OneDrive is a very useful and versatile tool to protect us and optimize our work at the same time.

Pros

OneDrive offers an easy and convenient way to keep your files safe. It's important to know its functionality. The program creates a folder on your computer and everything inside this folder and will copy to your cloud, staying safe from any system failure. In the past, I had several computers that I lost due to hardware failure, but thanks to the fact that I always kept my folder updated and with the important files included in it I was able to quickly recover everything by simply installing OneDrive again and waiting for a quick update.

Another thing that I found very useful is that you can access your folder from anywhere. Being on the road and with an internet connection you can connect and download and upload files to your secure folder, this is very useful in some cases! Because it doesn't require your computer to be turned on.

Cons

As I work with many files, and in spite of being organized, due to human error some documents can be left out of OneDrive, perhaps in everyday folders. This causes any file not included in the folder created by OneDrive to be forgotten if a system crash or virus attack occurs. Files in the cloud are sectioned to prevent hidden viruses from spreading and damaging others, but if one file is attacked inside the OneDrive folder it will send this to the cloud which means we will lose the file. So containing documents, files or anything inside this folder does not guarantee its security. It only guarantees that we will be able to recover them anytime, anywhere.

November 2018

Anonymous

Verified Reviewer

Review Source: GetApp


Ease-of-use

4.0

Value for money

5.0

Functionality

4.0

November 2018

The most straight-forward cloud storage solution for regular users (even on Mac)

Pros

- For Microsoft Office users, the collaboration features make it a no-brainer pick to use.
- It is the best cloud storage value for Office 365 subscribers, with 1TB space included.
- Additional features are consistently added, and stability is always improving.
- Straightforward backup settings (unlike competitive cloud options) so you know which files/folders are being backed up and what happens when files/folders are removed locally so you aren't constantly worrying if you're deleting all copies.
- iPhone iOS app is very well integrated and full featured and works consistently. Features are consistently added to take advantage of new iPhone capabilities.
- iPhone camera roll backup has been superior to the built-in iCloud Photos since you are able to delete photos from your phone after they are backed up without the backup also being deleted.
- OneDrive file management from website is relatively fast and easy to use for viewing your entire library of files if you don't store them all on your local device too.

Cons

- On the Mac OneDrive app, you may get frequent backup errors due to disallowed characters or spaces in file names. Tracking them down and fixing can be frustrating and time consuming.
- Confusing differences/similarities when using OneDrive and OneDrive for Business accounts on the same device. They do not function the same in how they treat and backup files.
- Adding a user to shared folders can be a little confusing on the iOS app as it seems to prefer creating a public link rather than just authorizing a login.
- The iPhone app and Mac OS app only support a single personal OneDrive account being used (an additional OneDrive Business account can be added, however)

October 2018

Anonymous

Verified Reviewer

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

3.0

Functionality

5.0

October 2018

MS OneDrive

OneDrive allows substantive, real-time collaboration on work using the near universal MS office suite. It's allowed me to create both quick and effective tools for myself in Excel that I can even use on my Android phone, and allowed me to manage long-term research content.

Pros

The automatic integration with Windows 10 and it's bundling with MS Office subscriptions makes this a fantastic service. Additionally, it's Android App allows for easy cross-platform use. As a Windows user, OneDrive makes collaboration incredibly easy from the generation of content on a local PC to the sharing work/files/information with others.

Cons

The automatic settings of OneDrive as a built in Windows feature might be annoying for people not used to saving via the cloud. In Windows 10 it is set as the default save-to location and requires a bit of settings work to change. Additionally, I've noticed some minor issues with the responsiveness concerning sorting or renaming files within OneDrive via Windows File Explorer. File previews in OneDrive often don't display the thumbnail preview image and the file (if an image or PDF) does not display in the preview pane of File Explorer. Additionally, when renaming files, OneDrive tends to have strange timing to it's highlighting, deleting and saving of file name often times saving a rename with only one letter typed in or otherwise making renaming files from within OneDrive difficult/annoying. You can get around this by using the OneDrive App in Windows, but if you don't have administrative rights/installation abilities then you'll have to use File Explorer.

September 2018

Steve from Thomson Reuters

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

3.0

Functionality

4.0

September 2018

A formidable cloud-storage solution for the masses...at a price

Microsoft has attempted, and largely succeeded, in building a robust cloud storage tool for consumers with OneDrive. As an IT professional, I was given 5 TB of storage "for life" for attending Microsoft's /build conference several years ago. For home users with an Office Live subscription, the 1TB of additional storage per account makes this a de facto choice. But for enterprises that don't have people who understand group policies and how to block the consumer client, coupled with the paltry free storage options compared to its competitors, OneDrive becomes a logistical nightmare as the operating systems made by Microsoft suggest (often and loudly) that users should save to OneDrive, ignoring that OneDrive for Business is installed.

Pros

Integration with Windows versions 8 and later provides instant simplicity with OneDrive. With Windows 10, it has become even simpler to use on PCs. The context menus allow easy changes to whether or not a file or folder is synced to the cloud, and the onedrive.live.com site is intuitive and easy to manage the content store via any browser. The ability of native applications for every reasonable platform makes this product appealing.

Cons

Microsoft can't determine what it wants to do in the consumer space, and nowhere is this more apparent than with OneDrive. Much like Skype, OneDrive has a "for business" client that bears little resemblance to the consumer application. Similarly, where Microsoft once led the field with generous storage space, their bizarre decision to revoke free storage for saving pictures and reduce the "free" amount has seriously hindered the attractiveness of OneDrive as a cloud solution. While the iOS app is delightfully easy to use, and bugs can be reported simply by shaking the app, saving files to OneDrive can be challenging, especially for novice users. Similarly, Microsoft did not make enough of an effort to distinguish OneDrive from the "for Business" product, and I know many frustrated IT managers who have countless calls from employees who have saved to the personal space instead of the enterprise version. As a final note, the lack of a plug-in for Microsoft's Edge browser is surprising, and unfortunate.

September 2018

Nathan from CareerSource Florida

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

5.0

September 2018

Perfect Cloud Storage

No more VPN connections to the corporate network in order to access office files on a server, as now files are in the cloud on Microsoft's servers. Using Azure AD Connect to synch usernames and passwords with the local domain, users have an SSO experience even while utilizing the full benefits of cloud-based file storage.

Pros

You can access your files from anywhere you have access to the Internet. The latest updates allow you store all your files in the cloud while having access to them from your PC through Windows Explorer, too, allowing access to them from within every application. However, they take up no space on your hard drive until you open them--brilliant! So if you have a small SDD drive on your laptop, problems with storage space just got solved. After you've worked with the file, simply return it to the cloud and free up your hard drive space again. Need to share a file or folder with someone? That's a cinch, as you create a share link from within Windows or through the OneDrive interface on the web, choosing to allow editing or read only access, as well as whether the link should expire after a certain period of time. Sharing a link to a document means your recipient can access the latest version whenever the link is clicked. If you work on the file through Office 365, then the collaborative opportunities are opened, as you can work on a file together. OneDrive is perfectly integrated into all Office 365 apps as well as Windows 10 itself (just make sure to have the latest version of Windows installed to take advantage of OneDrive's latest innovations). One last trick OneDrive does is to preview some file types even if the associated app is not installed (browser only).

Cons

While it will back up files you explicitly place in your machine's OneDrive folder, by copying them to the cloud, it does not perform system backups. So if you want system backups to be in the cloud on OneDrive, you will need to run them with a system backup utility and then copy them to OneDrive (depending on your backup utility, you might be able to automate writing backup copy to OneDrive).

July 2018

Stever Jose from Algeiba S.A.

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

July 2018

Collaborative work and availability of information

Availability of 24x7 information Collaborate online with the information To be able to have the information offline, apply changes and be applied to the original file after synchronization. Increase the collaboration of work teams. Always have the change history available to avoid loss of information. Saving of paper printing by being able to share files to be reviewed by other people. Share information about projects with clients without having to move them on a pendrive. Save the capacity of the email by sending an email with only the link of the shared file or not the file. this solved us in clients and suppliers that have an email solution that only allows 5mb mail entry and when sending a file of 1 gb it does not reach them, it is solved by sending the url by mail

Pros

The functionality of accessing information via Web or desktop application locally.
The change history is registered
The teamwork collaboration that allows you to edit documents online
Make changes to the offline documentation and apply the changes when connecting to the internet
The storage capacity from the lowest plan is 1 tb to unlimited in other plans.
Microsoft increases the storage capacity in base advances the market without needing to change the subscription plan.
the ability to upload and maintain files up to 15 GB
The ease with which the structure of folders and file shares are managed can be from the root or a single file inside the folder.
To be able to share information for a determined time
that you can share information with customers or suppliers that do not have OneDrive and only need a Microsoft account to identify themselves.
To be able to share information so that the external ones can access anonymously, sharing through a link or QR code (it has disadvantages of not having tracking if it is shared in edit mode)
Levels of sharing, reading or writing.
Use a single application to manage OneDrive files and Sharepoint libraries.
A new functionality that when synchronizing the OneDrive or Sharepoint libraries the files are available locally as cache but all the information is not downloaded until you use them locally (this solves the local space issue to have the information replicated)
Facilitate teamwork is a plus in favor and very important

Cons

When several people have a local library synchronized and your Internet provider fails frequently you can make the upload synchronization be affected by duplicating the information, the good thing that a second file creates, adding at the end of it the name of the computer that you synchronize.
A Collaborator with full access on a folder or file structure eliminates the documents the owner does not know until he / she accesses, I think a notification should be sent to the owner of the documentation to approve said elimination. (Although the recycling bin lasts 30 days information it would be good to make that change to notify)

June 2018