Synergize Software

  Response: Microdea, Microdea

Date: December 2018

Hello there,

Thanks for taking the time to review Synergize; we appreciate the positive review and want you to know we're always working on new integrations with other software. If you have any questions about specific software integrations, do not hesitate to reach out to our team.

Thanks - The Synergize Team

  Response: Microdea, Microdea

Date: December 2018

Hello Monique,

Thanks for taking the time to write your review of Synergize. We appreciate your comments around ease of indexing, imaging and our integration capabilities. We're continually looking to refine our implementation processes and have recently launched a Customer Success unit in addition to our existing Support team to better serve our customers.

Thanks again - The Synergize Team

  Response: Microdea, Microdea

Date: December 2018

Hello Todd,

Thanks for your kind words around our integration capabilities and our customization options. And as you mentioned, we're continually improving our customer service as well. It's appreciated that you took the time to share your insight.

Thanks again - The Synergize Team

  Response: Microdea, Microdea

Date: December 2018

Hello there,

Thank you for the insightful review. It's tremendously appreciated and the positive impact to your business is always great to hear about.

Thanks again - The Synergize Team

  Response: Microdea, Microdea

Date: December 2018

Hello Kenton,

Thank you for taking the time to write your review. It's fantastic to hear that Synergize is helping your team to process the large number of invoices associated with your business in an efficient and timely fashion. We're always looking to refine our implementation processes and will certainly take your feedback into account.

Ultimately, we're glad you're finding the OCR tools valuable to your business.

Thanks - The Synergize Team

  Response: Microdea, Microdea

Date: December 2018

Hello Ivar,

Thanks for taking the time to write your review. We appreciate the insights and are glad to hear that the workflow tools are proving valuable for your team. You may already be aware, but Synergize has moved towards HTML5 for newer products. We'll be reaching out should this be of interest!

Thanks again - The Synergize Team

  Response: Microdea, Microdea

Date: December 2018

Hello JoAnn,

Thank you for taking the time to share your review of Synergize. Although not the 5 star review we hope to receive, it's reviews like these that often help us to improve the Synergize product and the associated services.

Thanks again for your insights, your criticism will not go unheard.

- The Synergize Team

  Response: Microdea, Microdea

Date: December 2018

Hello Joe,

Thanks for taking the time to write your review of Synergize. The Synergize team is glad to have your company as a customer and are excited for the time savings in store. Although your implementation may have taken longer than expected, we're always further refining our implementation process and learning about those wrenches that come along the way.

Thanks again - The Synergize Team

  Response: Microdea, Microdea

Date: December 2018

Hey David,

Thanks for taking the time to leave your review. Although this is not the experience that we want any customer to undergo, your problems will not go unheard and of course is invaluable feedback.

Thanks again - The Synergize Team

  Response: Microdea, Microdea

Date: December 2018

Hello Lynn,

Thanks for taking the time to provide your comments on Synergize. We appreciate the title of User friendly system and have taken into consideration your feedback in updates. We aim to earn your 5 star review.

Thanks - The Synergize Team

  Response: Microdea, Microdea

Date: November 2018

Hey Heather, thanks for taking the time to provide your review of Synergize. We appreciate the kind words.

- The Synergize Team

  Response: Microdea, Microdea

Date: November 2018

Hey Michael, thanks for taking the time to share your feedback regards to Synergize.

We recognize that while Synergize is very powerful, there can be an associated learning curve for new hires. Our Support teams are always available of course and we're looking at different ways of making the learning process better.

Thanks again - The Synergize Team

  Response: Microdea, Microdea

Date: November 2018

Hey Ryan,

Thank you for the great review. It's sincerely appreciated that an Efficiency Analyst such as yourself had such glowing things to say about the efficiency of Synergize!

We're constantly looking to make the self-customization of Synergize better for our customers; although our support team is always more than willing to help, we recognize the value of empowering our customers as well.

Keep an eye out in 2019 (and hopefully every year afterwards) for our User Conference where we hope to empower users such as yourself with the information and tools they need to make those custom configurations, and more.

Thanks again - The Synergize Team

  Response: Microdea, Microdea

Date: November 2018

Thanks for taking the time to provide your review of Synergize, Melissa. It is sincerely appreciated.

The team at Microdea appreciates the positives you had to share and also wants to let you know that we're constantly looking to improve and feedback like yours let's us know where to focus.

Thanks again,

- The Synergize Team

  Response: Microdea, Microdea

Date: November 2018

Thank you for the feedback, Kiran. The team at Microdea appreciates your kind words regarding Synergize.

We've taken your feedback into consideration and dedicated extra attention towards the visual appeal of the Synergize interface on our latest releases.

- The Synergize Team