About Drum

Drum is a cloud-based collaboration tool suitable for businesses of all sizes. It offers browser-based real-time audio meetings that can be accessed from a web browser, mobile tablet or smartphone.

Drum allows users to hold multi-person meetings using various devices. Users can upload documents into meetings, and participants can edit shared documents together in real time. Meetings can also be recorded and saved for later review.

Drum supports integrations with applications such as Slack, Instagram, Twitter, Google Drive, Dropbox and more. Additionally, Drum can be embedded into a user’s existing website.

Support is available via email. Pricing is per user per month.


Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8

51 Reviews of Drum

Average User Ratings

Overall

4.25 / 5 stars

Ease-of-use

4.0

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(26)

26

4 stars

(16)

16

3 stars

(6)

6

2 stars

(2)

2

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 51 results

March 2019

Jenny from Self-employed

Verified Reviewer

Company Size: 2-10 employees

Industry: Information Technology and Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

March 2019

Clean, smart, and simple web meetings

Drum helps us start calls without downloading files or getting lost in overly-packed interfaces.

Pros

I could wax poetic about Drum for days. After years of installing and uninstalling countless video conferencing tools, it's a real breath of fresh air to use one that is clean, simple, and surprises you with extra features you didn't know you needed. I work remotely so Slack is a major channel of communication but the native calling tools aren't amazing, so we usually start a Drum call from Slack (extremely useful extension), screenshare, upload documents, and annotate them collaboratively. Starting a meeting right in your browser is always a plus. Can't understate how much I love the interface on this. It's refreshing not to have yet another blue and white videoconferencing UI that you need to fiddle around with endlessly just to find basic functions. Absolutely adore Drum (and it's free).

Cons

Nothing yet. Wouldn't say no to more features but what they have is already enough.

Response from Drum Technologies

Replied August 2019

Hey Jenny! So amazing to hear your positive views on Drum and how it helps you!! Do let us know if there anything more we can be doing :) The Drum Team

February 2019

Dimitris from Technical Education Institute of Crete

Company Size: 201-500 employees

Industry: Higher Education

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

February 2019

an app for the drummers

Pros

as a drummer i found this app too useful

Cons

its name is too common but its a nice app

Response from Drum Technologies

Replied August 2019

Hey Dimitris! So good to hear you being a Drummer!! We would love to hear what else we could be doing to improve your Drumming! The Drum Team

April 2017

Tejas from Arcelia

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

April 2017

Very good service need to work a little on technical side to be awesome

I used drum for couple of meetings as I was looking out for an online meetings platform. It was overall good experience but i observed few things while using it which are noted as follows 1. GUI of the application is huge advantage , was very easy to understand and navigate. 2. I faced issue with screen share. In india mobile internet which has not so good latency is used. There is noticeable jitter with the screen share feature which was causing meeting to delay. 3. Also we faced one more issue like audio and screen share was not in sync when there are more than 3 attendees 4.I liked rest of the cool features like chat and granular control of the presentator over voice and video. 5. Best thing is it fits very well in the pocket :)

Response from Drum

Replied April 2017

Thank you for letting us know about your experience Tejas! We are sorry to hear about your issue with screen sharing. Unfortunately, bandwidth is something out of our control. What we can do is help you with best practice. We have a selection of articles here: https://drumtechnologies.zendesk.com/hc/en-us/articles/115001858705-How-do-I-share-my-screen-in-a-web-meeting- Please get in touch with us on support@thisisdrum.com is you need further help.

March 2018

Lee

Verified Reviewer

Company Size: 1 employee

Industry: Accounting

Time Used: Less than 2 years

Review Source: GetApp


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2018

Super easy to make web meetings

Pros

Get meetings started with a few clicks. You can even start meetings via phone, tablet or landline, which is very handy, especially when offsite and away from computer. Great tools for managing a meeting. For example, there are tools to help with presenting and making notes and annotations. You can set up agendas in advance of the meeting.

Response from Drum Technologies

Replied August 2019

Hey Lee!! Great to hear about your positive experience using Drum :) If there is anything we could be doing better then do let us know. Otherwise, enjoy Drumming! The Drum team

March 2017

Rafael from AIESEC in Itajubá

Company Size: 11-50 employees

Industry: Non-Profit Organization Management

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

March 2017

Professional meetings made easy, but quality isn'the great

The app is easy to use, specially integrated with Slack. The problem is that it was almost impossible to find the recording later, which was one of the main things I started using it. Another thing is the audio quality that is very inferior to other services.

Pros

Easy to integrate with Slack and start a meeting.

Cons

Difficult to use the functionalities and bad audio quality.

Response from Drum

Replied March 2017

Great to hear you are enjoying using Drum, Rafael! The meeting recording is fed back into your Slack channel. If you have a Drum account, then all meeting replays are stored within your meeting rooms. Please do get in touch with us at support@thisisdrum.com if you would like us to show you around. Laurence