About TurboMeeting

TurboMeeting is a collaboration solution that provides real-time applications including web conferencing, remote support, audio conferencing, video conferencing, remote access and webinar support. The tool supports webcams for individual meeting sessions and allows users to access the sessions from office or home PCs. The audio conferencing feature supports VoIP mixed with landline audio conferencing services, while the webinar feature helps attendees join online seminars. Users can also record meetings and convert them to standard formats such as AVI, Flash or WMV. The solution provides mobile apps for Android and iOS devices.

HD conferencing provides lock meeting sessions, outlook integration, remote printing, multi-monitor support and change presenter. It ...


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Supported Operating System(s):

Windows 7, Windows Vista, Linux, Web browser (OS agnostic), Windows 8, Windows 10

22 Reviews of TurboMeeting

Average User Ratings

Overall

4.75 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(19)

19

4 stars

(4)

4

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 22 results

December 2017

Ryan from #1 Tech Support

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2017

It's a great remote tool and the price can't be beat.

Pros

It's fast and easy to use. I've helped support a lot of computer illiterate and elderly people and they were able to let me remote into their systems pretty easily. I've been using this product for 5 years now. I've tried all the remote support software and this is the best and most economical. Whenever I have a problem or question I talk to their support agent and he's great to work with.

Cons

Yearly support renewals. It's not too bad to renew though, all the companies do it. Some of the smaller products seem to go out of life pretty quick.

May 2017

John from State of Idaho

Company Size: 51-200 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2017

The best, most cost effective solution money can buy!

Freedom to remotely access in every way necessary (video, remote control, webinar, etc.) while maintaining on-premise security

Pros

I have used this appliance in two agencies I have worked in. As a matter of fact, I have assisted in purchasing it in each of them. When comparing the cost to the alternative vendors, there was no comparison. One of the biggest reasons I moved to this solution is the ability to download the client to a computer without the need for administrative credentials, as our users do not have those rights. From an IT point of view, we love the ability to connect to computers outside our network, without the users needing admin rights, and then be able to elevate TurboMeeting in the session, without user assistance other than clicking a single button. Then there is an option to reboot the remote PC into safe mode, with networking support, and auto reconnects once in safe mode!!! Also, the ability to use LDAP domain authentication is very handy in our large organization. Other solutions we have used have required reconnecting the session after network changes have been made. For example, when we troubleshoot VPN sessions, once connected to the VPN we have previously had to reconnect after the user attaches to a VPN session. TurboMeeting/RHUB appliances seem automatically detect there is a change in the network connection and attaches to the session. Overall, we LOVE this appliance for ALL of its functionality.

Cons

There have been times I have had to wait for fixes to the firmware in order for our environment to work correctly. But there are two sides to that scenario... because of their great customer support, it didn't take a year for these kinds of fixes to take place. As soon as I brought up the problems, they began working on them. That is the kind of company this is. I have also had to reboot the appliance a few times, due to no response on the network. But no more often than once every 2 to 3 months. I would like to see LDAP Security and Authentication built out to allow for nested group membership, and Admin rights added to LDAP groups (rather than local users on the device only)

May 2017

Albert from Savvysherpa Inc.

Company Size: 51-200 employees

Industry: Research

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2017

Problem free for 7 years.

Our users us this daily internally with our own employees and externally with clients. The only problem I ever had with this product is running out of licenses. This product is instrumental in providing web based conferencing functionality and in making our teams more productive.

Pros

- Does what it needs to do (web conferencing, HD video conference, Remote Support, Remote Access - I like the simplicity of the user interface and administration - Maintenance Free - Used the TM250 for 7 trouble-free years - Push Updates from RHUB - More cost effective than Webex

Cons

Some might say the UI is a bit crude but it does work for me. We just upgraded to a TMA - 20. When I got the package, my first reaction was "Did they send me the right hardware?" The package was small and light. When I opened it, it was smaller in Length and Width of an iPhone 7. Our old unit was a TM-250 which was the size of a Zotac micro-computer. Can't believe something this small can be an improvement over what we currently have. This isn't a "con" but more of a feedback. If it works as well as our old one with the new footprint then that is amazing.

October 2019

Julie from Good News Pest Solutions

Company Size: 11-50 employees

Industry: Consumer Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2019

Super User Friendly

My biggest use of Turbo Meeting is using it to allow our software vendor to share screens with me and being able to allow them to troubleshoot when neccessary.

Pros

I love how easy it is to use this product! It has never failed me in activation a meeting with our software vendor .

Cons

No cons whatsoever! Very easy to set up and super easy to use. I have zero complaints about this product.

September 2018

Jennifer from Buffalo Wheelchair

Company Size: 51-200 employees

Industry: Hospital & Health Care

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Functionality

3.0

September 2018

Awesome Support and Training Tool!

We use TurboMeeting to connect with our Software Vendors for both Support issues and Training.

Pros

to have the ability to hold a meeting from one location and invite attendees from any location.

Cons

I have not used it long enough to find anything that I don't like about TurboMeeting