




Community discussions





Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 10About Forumbee
Forumbee is a cloud-based community and discussion forum-creation platform that supports social sharing, mobile moderation and a knowledge base. It features branding and design, discussion forums, Q&A forums, feedback forums and private communities.
Forumbee allows users to customize the forum with built-in themes or their own branding, colors, and logos. With Q&A forums, members can post questions and helps others by answering and sharing their knowledge. The searchable knowledge base of Forumbee enables members to access the help and how-to articles. Users can create private communities within the website to ensure confidentiality.
Forumbee offers a range of moderation tools including user-rights control over the content and ability to suspe...
Community discussions
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 10Average User Ratings
Overall
Ease-of-use
5.0
Value for money
5.0
Customer support
4.5
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
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September 2020
Patrick from tonebase
Company Size: 11-50 employees
Industry: E-Learning
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
September 2020
Best customer service we have ever experienced
Fantastic
Pros
The software is easy to understand and use. The admin side of things is very intuitive and simple to set up so non-developers can moderate the forums. The best part of everything though was the customer service. Without a doubt, the most attentive and helpful customer service we have ever experienced with a 3rd party service. [SENSITIVE CONTENT HIDDEN] has been extremely helpful the entire time we have used Forumbee. Not only did he answer our questions when we had them, but he also gave extremely detailed step-by-step instructions on how to implement various features. [SENSITIVE CONTENT HIDDEN] gave us great recommendations that helped us keep our custom code simpler and easier to manage in the long term. 10/10 application. 11/10 customer service.
Cons
Nothing. Whenever we ran into issues, [SENSITIVE CONTENT HIDDEN] helped us immediately and offered us very good solutions, as well as recommendations that would help us avoid future issues.
April 2020
Neha from Periscope Data
Company Size: 51-200 employees
Industry: Computer Software
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
April 2020
Quick to get started!
Pros
Super easy to get up and running! Our solutions team regularly made posts of creative analyses that we were able to easily send as links to our customers when they've asked for help, rather than having to walk them through the solution every time
Cons
Wish it was easier to customize the look / feel.
Response from Forumbee
Replied April 2020
Hi Neha, thanks very much for sharing your experience! We are happy you were able to benefit from sharing solutions with your customers. We have new features in the works to give you greater control over theming and design. Thanks again for your feedback!
January 2018
Melanie from The Beard Group
Company Size: 201-500 employees
Time Used: Less than 12 months
Review Source
Ease-of-use
5.0
Value for money
5.0
Customer support
4.0
Functionality
5.0
January 2018
Steamlining an abstract idea
Pros
We use forumbee for our Community as a Church as an alternative to social media sites. Its more organized and targeted for discussions and questions asked by the parishioners. It has created a private space where people can post about relevant topics. I'm not sure if anyone else has considered using a forum style software for something like a Parish But it has brought us together (especially the younger crowd) in a whole new way. Get creative with it!
Cons
It can be a little difficult to keep track of all of the users. I feel it can visually become a little cluttered and disorganized.
July 2018
Robbie from Davis and Pyle Plastic Surgery
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
4.0
Functionality
4.0
July 2018
After spending months researching and testing different forum options, ForumBee won hands down!
Pros
Everything. We tried multiple forum providers including Plush, Mobilize, Facebook Groups, and Vanilla Forums. All for different reasons, none of these guys were able to meet our needs. ForumBee literally has everything that we were looking for to support our 6000+ member community. We are so thankful for them, and we highly recommend them.
Cons
The largest downside to ForumBee is their unwillingness to connect on the phone. I can appreciate the value of them doing this; however, it's been a frustration for us to not be able to develop a deeper relationship with them. We want to be a part of making ForumBee better, but it's going to be difficult when all communication is based in email.
October 2018
Anonymous
Company Size: 51-200 employees
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
October 2018
Great Experience
As a membership organization trying to find our first community platform that could work for a broad audience from the tech averse to the tech savvy, after much evaluation we chose ForumBee. Alexia and her team are a pleasure to work with and are super responsive. The pricing is modest compared to other platforms that might have more bells and whistles which may, or may not get used.
Pros
Has a straightforward, easy to use but robust set of features
Cons
I would like to add users to a specific category, which can only be done right now with closed categories, otherwise they are invited to the forum generally. This is not a big deal.