About Mobilize

Mobilize is a cloud-based community management solution for organizations looking to contact, manage and engage members from a single platform. The solutions come with key features that include group messaging, contact management, customized forms, event management, polling and reporting.

Mobilize membership management module enables community managers to register new members, create event-specific communities and filter relevant members from a centralized database. Further, the solution enables users to send text and email communication for different events to relevant audiences.

It tracks the performance of different communities by analyzing views, visitors, votes, member growth and engagement levels. Mobilize’s mobile application enables memb...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

33 Reviews of Mobilize

Average User Ratings

Overall

4.73 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(24)

24

4 stars

(9)

9

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 33 results

February 2018

Dani from Marketing

Time Used: Less than 2 years

Review Source: GetApp


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2018

A Great platform for building a community, engage and scale up. It helped my community grow from a few dozen of members to thousands.

Pros

Mobilize is an all in one community platform, in which I can efficiently manage new members, boost engagement with features, communicate from one place, send emails, events, and actually build my community in only one place with no third party tools. It's the first scalable membership management platform built for large groups - no member login required and they also have an app which helps me be engaged with my community 24/7. Their customer service is great and the team is awesome - we know each other and they speak to me monthly to help me scale up my community.

Cons

I wish they had a Desktop app.. There are web and iOS versions, but sometimes I prefer working with desktop apps with apps that I use daily.

July 2019

Genny from Monsoon, Inc

Company Size: 11-50 employees

Industry: Computer Software

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

July 2019

Our customer communication is now better than ever

The Mobilize team was very helpful from day one. We came into it with what I realize now was a somewhat limited idea of what was actually possible with a community platform, so having Mobilize guide us through the settings during onboarding helped us see all the things that we were missing. Its always nice to have a second set of eyes to check your work when youre setting up any new program, and even better when they take the time to hold your hand and walk you through it. Adding our customers to the community was super easy and Ive found it very straight-forward and intuitive to navigate around and adjust settings as needed. But I cant say it enough - the ability for customers to see our posts and interact conveniently via email is a fantastic feature. It was a game changer for us.

Pros

Integrating with Mobilize has drastically improved our communication with our customers. On our previous community platform, our customers would need to manage a separate login to interact with us or to read our latest news posts and updates. Not ideal when the information is critical or could impact their business. When we post on Mobilize, an email with the posts content is sent directly to each member. They can then reply to us privately or simply reply all to post their comment for other members to see. Since they can interact quickly via email, we now see a much greater response when we post than we ever did before, and I feel confident that important messages are reaching our customers. We were also able to set up a unique group within our Mobilize community where our customers can share ideas about new features that theyd like to see in our software. Rather than just sending in ideas to an email address, they can now post their idea in the community, which gives other members the opportunity to comment and vote for it as well.

Cons

Sometimes having your posts emailed right to your members is a little TOO efficient! A brief delay to make that edit that you only think of right as you hit Save probably could have helped us a time or two.

July 2019

Wally from Concordia University System

Company Size: 51-200 employees

Industry: Information Technology and Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

July 2019

A great way to bring users together!

Over all I have really enjoyed the product. We use it as a replacement for an aging listserv. It was intended to replace group lists and archiving of conversations. What it ended up going was that AND facilitating easier discussions among our user groups. Adding and removing users is a breeze and while it takes seconds to create new groups, it does take some effort to get everything aligned with community standards and customization. that being said its that flexibility that makes it what it is so I cannot fault them for that.

Pros

I love that it is structured enough like a forum for users to intuitively take to using, but enough like Facebook that users don't feel like they are trapped in a message-board. The over all feel of the product is one that encourages conversations and communication. For us it is important that our staff and clients have a place they can have open conversations about products and in the event others have something to share they can join in, with the option of sending a PM in case some of the info is sensitive.

Cons

Some things that bug me about the software are the mostly small things that can probably be fixed in an update, but to me are annoying. 1. in the chat session hitting enter will not send the chat. In most IM clients enter sends the msg while a Ctrl+enter gets a new line. Not mission critical, but an annoyance for me. 2. When uploading an avatar img there is not a way to move the picture around and center the face. This causes users to either get lucky and have it centered, or have their image partly cut off or off center. and 3. ...I can't remember what the 3rd thing was so I guess its really not that important.

July 2019

Erica from Texas Associationo of Counties

Company Size: 51-200 employees

Industry: Civic & Social Organization

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

2.0

Functionality

4.0

July 2019

Mobilize Review

just beginning to use it for all of counties. Lots of questions from the users on features.

Pros

This product is easy to use and has multiple platforms depending on preference.

Cons

When reaching out for assistance, we often have to wait quite a while to hear back or received a resolution.

July 2019

Lori from TCEA

Company Size: 11-50 employees

Industry: Education Management

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2019

Mobilize: Easiest Implementation Ever!

The Mobilize Community is the best way I've found to connect my members to the board, staff, and each other. It allows each person to be an expert in something and to share that expertise, becoming more of a leader. I cannot recommend it strongly enough!

Pros

The software was incredibly easy to set up; with their customer support, we had it up and ready to go in just a few hours. Since then, the customer support has been the absolute best I've ever experienced from a very wide variety of software companies. We had a technical issue (our fault, not the software) that I discovered on a Saturday morning when I was doing training with our community group managers. I frantically emailed the company, not really expecting an answer on the weekend at 7:00 in the morning. But within 45 minutes, they had fixed the problem for me. That's unbelievable support! My members LOVE Mobilize because it looks modern and fresh and is simple for them to use. They also like that it offers them the choice of how they interact with the content, either from their email inbox, from the community website, or via the free app. That's personalization at its finest.

Cons

I really can't think of anything about Mobilize that I don't love. When we first moved to it, the features were a little more limited. But they are constantly adding new features now and it's even more robust.