About QuestionPro Communities


QuestionPro Communities is a cloud-based community management solution that offers customer-panel management, discussion forums, surveys, polls, live chat, feedback management and customer intelligence functionalities within a suite. Android and iOS apps available.

QuestionPro features customer-panel management, which allows users to engage with customers using different channels, such as surveys, polls, live chats and forums. The survey management functionality supports different logics, such as advanced questions and branching. Users can also implement gamification methods such as reward points and badges.

QuestionPro also features community feedback management, which allows users to send feedback surveys on multiple devices such as desktops, tablets and mobile phones. It also enables users to create customized reports and customizable slides based on feedback data.

QuestionPro allows users to integrate with Customer Relationship Management (CRM) solution such as Salesforce and Microsoft Dynamics, which allows users to implement customer feedback mechanism using the customer database.



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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

3 Reviews of QuestionPro Communities

Overall rating

3.67 / 5 stars

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Showing 1-3 of 3 reviews

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July 2018

jose from Vepica C.A

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

July 2018

Very good program for survey and information collection online

collect multimedia data such as photographs, video, audio and location !, is the best virtue of this system 'that is why it is the maximum to perform online enusta

Pros

The possibility of distributing and collecting data anywhere regardless of the location and connectivity, also collect multimedia data such as photographs, video, audio and location !, is the best virtue of this system 'that is why it is the maximum to perform online enusta

Cons

I have been using it for more than six months and I can not find any complaints. I think it is very easy, economical and productive to carry out surveys

December 2016

Allie from PARfessionals

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2016

Top Notch Survey Software

We have been with QuestionPro for a few years now. They offer a top notch product with tons of great feature.

Pros

Everything

February 2019

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

2.0

Customer support

1.0

Functionality

2.0

February 2019

Immature

Pros

Only the fact that you can create client portals.

Cons

The UI is not easy. The software is very immature to be exposed to the market.