Ratings & Reviews

Overall Rating

4.49 / 5 (135)

4.84 / 5 (123)

Ease-of-Use

4.0 / 5

5.0 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

5.0 / 5

Functionality

4.5 / 5

4.5 / 5

Last Reviewed

April 22, 2020

July 2, 2020

Pros/Cons

  • Pros

  • The product has always worked for us and is extremely easy to manage. The cost was definitely right for the product.

  • I like how easy it is to deploy and upgrade. The new 9.0 interface is a great improvement over the previous version.

  • Cons

  • Setup can be complicated. It would be great it could report on device and Linux access as well. As is it works best with Microsoft AD.

  • Like any software, how it is licensed. Licensed by how many active AD objects you have, well we have some active objects that do not get logged into or touched but they count against us.

  • Pros

  • I like the functionality of this software. It is easy to use.

  • The product was easier to use for our guys in the field than I thought it would be. It's modern and the younger guys think it's great. We have some older guys using it as well with some success

  • Cons

  • A few bugs on certain phones but they are always open to feedback and update things right away

  • The forms are easy to create and customize but I wish the look of the forms could be altered.

Pricing

Pricing Range

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots