Ratings & Reviews

Overall Rating

4.83 / 5 (115)

4.57 / 5 (35)

Ease-of-Use

5.0 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

5.0 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Reviewed

May 19, 2020

April 1, 2020

Pros/Cons

  • Pros

  • I like the functionality of this software. It is easy to use.

  • The product was easier to use for our guys in the field than I thought it would be. It's modern and the younger guys think it's great. We have some older guys using it as well with some success

  • Cons

  • A few bugs on certain phones but they are always open to feedback and update things right away

  • The forms are easy to create and customize but I wish the look of the forms could be altered.

  • Pros

  • I love Wdesk and the binder module. Customer service is fantastic.

  • Ease of use, no more pencils down, great customer service.

  • Cons

  • Its expensive. I would love for every department in my company to start using it but they always hesitate because of the excessive cost. I think trial periods would be very beneficial.

  • In my IT staff season, I could notice a total liking of the users so I do not generate any contra to choose this software, you can use it in your company without any inconvenience.

Pricing

Pricing Range

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots