e-Builder Project Management Software

4.40 / 5 (272) FrontRunners

Our advisors have recommended this product 2 times in the last 30 days

About e-Builder

e-Builder is a cloud-based construction program management solution for capital projects that provides performance data across the project lifecycle. Facility owners can track business processes with centralized project information, while business intelligence provides on-demand forecasts and RFI control.

Designed to help facility owners, and those who act on their behalf, throughout the entire construction lifecycle, e-Builder’s software combines capital planning, cost management and controls, process automation, reports and dashboards, scheduling, document management, and bid management in one integrated suite.

Established in 1995, e-Builder’s software is used to manage key project data through the planning, design, procurement, and cons...


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Supported Operating System(s):

Web browser (OS agnostic)

272 Reviews of e-Builder

Average User Ratings

Overall

4.40 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(137)

137

4 stars

(106)

106

3 stars

(25)

25

2 stars

(1)

1

1 stars

(3)

3

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 272 results

March 2018

Giuseppe from Mott MacDonald

Verified Reviewer

Industry: Civil Engineering

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2018

User friendly system and allows you to capture information necessary for your project.

Good financial reporting on projects and status of where things sit with what actor. Hold accountability with PMs, Directors, and Executive Directors. Very good auditing tool that can help score performance on internal staff and outside consultants or contractors.

Pros

Easy to build reports and dashboards. Building customized reports and workflows. Easy to use system. Allows everything to tie back to a project, include cost, budget, documents, forms, invoices, change orders, task orders, etc.

Cons

System runs slow around noon-3pm EST. As an EB Admin, certain functionalities when creating forms are uneditable or would require you to remove a field and start over again. Dashboards do not quickly refresh with up to date changes made in processes or reports. Sometimes it takes almost 6hrs to refresh a dashboard based on new changes. Would like to see more online youtube training videos on certain modules (i.e., BI Reports, Schedule, Cashflows, etc.)

April 2017

Nasser from City of Sunnyvale

Company Size: 11-50 employees

Industry: Civil Engineering

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2017

End of File Cabinets and spreadsheets Era!

eBuilder has allowed the City of Sunnyvale Public Works Engineering Division to get out of time consuming and inefficient paper workflows and jump into web based project management. Being able to access project data online from anywhere and at any time gives our inspectors, project managers and executives immediate boost in making better assessments and decisions. eBuilder costs more than some other off the shelf software packages to implement and adopt but its software is customizable. Through guidance and hard work during implementation and adoption, the City managed to mirror existing workflows, procedures and authorizations into eBuilder modules and processes. The offered Cost, Schedule, Reporting, Dashboards and other modules allows us to manage projects data, costs, schedules in a much more efficient way than we ever used to. We spent valuable time in ensuring that project data includes the fields that we want to report on and create executive dashboards for. Currently we can generate reports in seconds and our executive dashboards update automatically. Ease of tweaking reports to meet specific needs cannot be underestimated in terms of time efficiency. This is so much easier than sorting, cutting, pasting and generating charts with an excel spreadsheet. Currently we have all out projects in ebuilder. Use of eBuilder has made our lives so much easier especially in construction since our RFIs, RFQs, change orders preauthorization, changes orders, progress payments and submittals are all processed electronically via eBuilder customized processes. Use of digital signature and digital routing has saved us so much time in printing paper, manual signatures, scanning, emailing, filing, etc. After using eBuilder, project records that needed a whole filing cabinet drawer in the past shrunk to a mere 1 thick folder! Our lead Admin has learned how to customize eBuilder so we are continuously improving our processes to make our jobs more efficient. I must add that eBuilder 24-hour customer support service is the best free service we have received from anyone. The support service will take your call at any time and do their best to help you without any complaints. They have made needed adjustments after adoption so much easier without costing the City a dime. In conclusion, the City of Sunnyvale is very pleased with eBuilder. The City Manager and Council are very pleased with the Engineering adoption of technology and use of eBuilder.

June 2020

Katherine from Baltimore County Public Schools

Company Size: 11-50 employees

Industry: Facilities Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

3.0

Functionality

3.0

June 2020

Owner Representative Feedback

Organization of internal documents has immensely improved in our office. The ability to control the document management has been helpful with a large office and lots of archives. The other more robust and/or complicated features have been a struggle to get the office into. Unfamiliarity with the program has been a difficult hump to get over.

Pros

the ability to setup controls on functions so that organization and consistency can be maintained. The forms section is great. The fact that it keeps documents and conversation all in one place. It's nice that it can be placed in one persons court to know who needs to take action. It's also very helpful to manage workloads with employees.

Cons

Implementation of the program to our office has been difficult. It's difficult to fit in the time to understand the program ourselves then train others how to use it. The opportunities are endless when it comes to building processes, forms etc. but the time to build them is tough to find. We could have benefited more from training from an e-Builder team but did not have the funds to purchase it.

December 2018

Mike from H&H

Company Size: 201-500 employees

Industry: Design

Time Used: Less than 12 months

Review Source


Ease-of-use

1.0

Value for money

1.0

Customer support

1.0

Functionality

1.0

December 2018

I am a contractor that has been forced to use e-builder because the agency I am currently working for is currently using it.

I would really encourage you to think this out. E-builder is a gimmick, and a waste of time and money.

Pros

I do not like anything about this product. E-builder attempts to solve a problem that never existed, which in turn only creates problems. I receive on average 50 email per day from e-builder, and 99% of them do not apply to me. Therefore my email inbox was getting flooded with emails, and made it difficult to find what I was looking for. I then created an outlook folder for the e-builder emails so they stay out of my inbox. Now I have problem that I do not receive notifications when the emails come through, and I cannot view those emails from my iPhone, because they are in a different outlook folder.

Cons

The RFI/Change Order/Billing process used to be easy prior to using e-builder. E-builder has created a number of processes and steps that have to be completed by people on each side before it can get advanced to the next level. These processes used to be as easy as sending an email to the right individual. Now if a certain individual in e-builder drops the ball, it holds up the whole process. On average (a small business) the Port has been paying us a month late every month because of the problems with e-builder.

August 2016

Jedd from BYU-Idaho

Company Size: 1,001-5,000 employees

Industry: Education Management

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2016

Recent e-Builder Deployment

We started looking at cloud-based project management software packages in 2008. After deploying a product that ended up not being a good fit for our company we approached e-Builder in mid-2015 and went live in January of 2016. As they say, the rest is history.

Pros

The system is flexible, forgiving, intuitive, configurable, and extremely robust. The system works as advertised and as expected. e-Builder is always willing to address our comments and concerns and communicates the status of known issues. There isn't just one thing I like about the product, there are many. The cost module reflects true construction cost accounting with the ability to track multiple funding sources, budgets, commitments, and expenses. The process module is highly configurable to meet our unique process needs. We can easily reconfigure things without contacting e-Builder. The document feature has many bonus features to enable uploading, sharing, redlining, etc. of drawings and documents. All documents loaded into the system through other modules (i.e. cost, calendar, process, etc.) land in the actual document module as anticipated and expected. The reporting module is extremely robust, providing real time data relative to projects, costs, etc. The bidding module has greatly simplified and reduced our work load. Our bidding process is practically automated now. The mail merge feature is awesome! We've integrated with DocuSign which has simplified approvals and signatures. The meeting minutes feature in the calendar module enables easy tracking of minutes. And on, and on, and on.

Cons

The thing I like least has nothing to do with the product or the vendor. I'm frustrated with individual user's inability to truly adopt the product and change how they do things. Old dogs have a hard time learning new tricks.