It is a great tool

Their customer service is amazing...I have never used a product in my life with this level of customer service it’s untouchable by any other company. I’ve locked myself out of the program...and countless other thing due to the fact that I’m a caveman.

Pros

I found XactRemodel while searching through hundreds of programs and it has been a miracle for me. It makes my estimates a breeze and extremely accurate. Being able to adjust your prices and save them for use in the future is handy as well.

Cons

Learning the ropes was a bit difficult and finding exactly what I’m looking for can be a bit difficult due to the huge catalog of options (so that ones a pro and con).

Works great for general contractors/ renovators

Love the software. Easy to use. Great for remodelling and renovation projects. The final draft looks detailed and professional. The price is a little bit high but comparing to other renovation/ remodelling softwares is okay. totally recommend

Pros

Thats a great software for estimating remodelling/ renovation/ repair. Works for commercial and residential properties.

Cons

Price lists usually are usually a little lower comparing to market prices. Need always to keep an eye

Residential Remodelling

Decent software havent found a competitors

Pros

Sketch can create takeoffs line items calculate prices by square foot linear foot etc Software cost is good

Cons

Limited to xactimate, no properties functions for building, no overhead and mark up, some missing items

A lifesaver

Pros

The software figures as much or as little into each line item as you want. Gives you the control to do the estimate how you want it done.

Cons

Takes a lot of time to figure out, it's definitely not impossible if you're willing to put in the time or you can pay for training.

Great and easy

Pros

Is very easy to understand the program and also the best part about this is the quality of the software Configuration easy no problem beautiful graphics and fun easy Software. Great

Customer support simply lousy

I have gone through this with these guys now everytime I have had to renew.. Do they even care?? Sure dont seem so!!

Cons

Horrible customer service, cant get anything done without having to pay someone to talk to you. they say try online support, what if the problem is getting on?!!?! How about sending a reminder the subscription is due!@!?!! that would help people!!! how about being helpful on the phone instead of wanting the payment to answer the phone!!

Problems with Xactremodel - Beware

I have used this program for 3 years and it was great until September 2013 when they changed the program and the pricing and material costs do not work properly. The company said sometime mid in 2014 it will be fixed but I have a feeling they are just stalling as the costs may be to high to totally restructure the program as they did for Xactware. I would not recommend this product to any remodeling company or anyone that has small jobs or needs accurate pricing. Take a look at the White papers the company sent out in 2013 and you will see the changes they made and why the program no longer works for contractors and remodelers.