Verenia CPQ is a cloud-based configure price quote (CPQ) solution for businesses in industries such as distribution, manufacturing, and e-commerce. Key features include product visualization, price quotations, CRM and ERP integration and customer self-service.
Verenia CPQ is able to configure and quote complex or simple products and services. The system automatically applies discounts and margins and users can upsell and cross-sell accessories and products. The system is also able to align dealers, partners and users with government rules, corporate procedures and national regulation.
The system offers a view to a variety of users. Management can view sales activities, sales staff can enter quotes and confirm orders, reps can generate and send sales proposals, and engineers and product managers can edit product data.
Verenia CPQ also offers a customer self-service portal which allows users to track orders, view and pay invoices, see purchasing history, verify product and service availability, approve quotes and estimates and view product catalogs.
Brian from PG enlighten
Employees number: 11-50 employees
This software allows for a seamless and direct quoting platform and configuration for the end user. This saves time, money, and also provides a polished and professional output. It also allows for built in forecasting and follow up.
Nothing other than a little education to make sure configuration is accurate. All the tools are built-in
Response: Verenia, Verenia
Date: August 2018
Hi Brian - Thanks for the great review! Our commitment to customer satisfaction is our #1 priority!
David from Kentucky Trailer
Employees number: 501-1,000 employees
Capture product knowledge, reduce quoting time, reduce quoting errors create platform for future salesperson training.
Verenia CPQ has allowed us to capture tribal knowledge of a veteran sales team, significantly reduce quoting time, and eliminate quoting errors. And the implementation was easy...no coding knowledge required!
Verenia has been great about adding custom functionality that they haven't done before, but it took quite a bit longer than they estimated / promised.
Meghan from RenewAire
It is easy to use even without an extensive coding background. It makes the configure to quote process so much faster which really pleases customers.
Sometimes I wish there were more options for customization of how you can display things. But I understand there are only limited options in order to keep the usability easy for everyone
Josh from General Communications, inc
Employees number: 51-200 employees
Productivity boost is by far the largest benefit. The amount of time I save using this product on a daily basis pays for it.
I love the ability to configure exactly what I need and do so quickly. Then being able to save the configurations for reference later on.
I guess the only thing I have had any issues with is converting configurations to PDF format. It seems as if it could be just a little more simple, but not a big enough issue to really be concerned about.
Jeff from Lodder's Marine
Employees number: 11-50 employees
I use this on a daily basis and highly recommend it due to it's ease of use and explanation of the pontoons and options.
As the sales manager for a Bennington pontoon dealership approx. 80% of our Bennington sales are custom ordered pontoons. This software is extremely easy for our sales staff and our customers to build their pontoons, send the build to my desk, and easy for me to price quotes. The customers as well as our sales staff really like the info icon on options that actually show what the option looks like.
As I stated our sales staff and customers really like the info icon that shows what the option looks like. I would like to see more of this as well as percentages of customers that select that feature. This would help add more value to the options.
Melissa from SoundOff Signal
Employees number: 201-500 employees
Reduced pricing requests as customer now have access to get this on their own and also reduced entry errors as we are importing what the customer is building so there is no re-keying.
It is a great tool to have for customers so they can do configurations and have the visuals to go along with the configurations. We have had a lot of positive feedback from our customers. They love having this tool available as it makes quoting their customers so much easier and faster. It has also helped reduce some of our calls and incomplete builds as the software requires them to finish before they can save.
I have not found anything that I dislike and I have not had any negative feedback. Only a couple of customers requesting things more specific for their needs.
Tom from SoundOff Signal
Employees number: 201-500 employees
Accurate information and builds. We used to use an Excel Document for configuring products...
We manufacture custom light bars and other vehicle related products. The configurator makes it easy to build products for customers and give them a visual of what the bar looks like. It also automatically calculates their discount which is a nice feature.
Being able to cut and paste to duplicate the build for a different company. Many of our configurations are common across multiple agencies...
Matthew from SoundOff Signal
Employees number: 201-500 employees
Helps with customer configurations.
Software is very informative and easy to use. Graphic representation of product configuration is a great point of reference.
There is only one con that I can see, and that is the fact that you cant copy configurations across different quotes. You can duplicate within the same quote, however cannot duplicate across multiple quotes.
Keri from Bennington
EOS CPQ was exactly what our company needed to begin building our custom configurator that is now known as one of the very best in the business. EOS CPQ is a solution in and of itself, but our requirements involved quite a bit of customization. The combination of the product, and the amazing Verenia team that supports it, put our company in a position where we were only limited by our own imaginations. As a Developer/Programmer, I love that it gave me a solid foundation, but didn't lock me in a box. EOS CPQ has a little bit of a learning curve at first. After that, someone with just basic computer skills can use it to build a great system, and someone who understand code can really take it to the next level. It's the best of both worlds.
Melissa from Bennington Marine
We were in a mad rush to set the system up and had we had more time, I think we could have made it better. However, in the last 6 months, improvements have improved everything 10 fold. Customer service has been AMAZING. We are a tough company to work with and have a lot of demands, but the system has proven to be flexible enough to meet our needs.
Sue from Bennington
Our requirements are very demanding and complex. The Verenia Team has worked side by side with us to meet the challenges and produce an excellent Configure, Price, Quote (CPQ) and Lead, Sales Order, Parts Order, Warranty, Registration, Serial Tracking System! Along with this, the tools are available to create programs and reports with elaborate calculations. The Verenia Team has helped us create all the interfaces between our ERP and Shipment Tracking to eliminate redundant maintenance and manual updating.
Security is baked in, to allow levels of access to all the menus/options available.
We have just released our 3 version of the software and are ecstatic with the results.
When we first went live with the CPQ, the speed was really slow. (Intolerable) It also didn't work well on iPads at first. We brain-stormed as a team and over 4 months increased the speed immensely. The software now works with all browsers.
Recommendations to others considering the product:
Plan for extra development if your demands are very complex.
What business problems are you solving? What Benefits have you realized?
We are providing our dealership network with a full service portal where they receive their leads based on consumers building product that is pushed right to their Quotes & Orders work bench. Leads can be quoted, then orders placed, external sales reps approve and plan shipments, to internal sales acceptance. Orders are put into our ERP and the invoiced info with serial numbers is pushed back to the web for warranty registration, service tracking for parts and warranty.
We use the CPQ to create our specs and order forms, and reports for dealers.
This is the front end to our total selling process.
Craig from Freedman Seating
We have had various CPQ systems over the years and we are here to stay. Easy to use. Developers are brilliant and the best customer service.
Maxwell from Elliott Tool Technologies Ltd
I love everything about the software. Only one con, not easy to search through open quotes.
Bryan from Elliott Tool Technologies
EOS CPQ was everything we wanted in a quoting system. It has allowed us to fully customize the software to fit the needs of the sales team and our customers.
Pros: Flexible framework that allows you to tailor the experience for your users. We have been able to make many enhancements over our previous quoting solution, while not losing any functionality. We have also been able to integrate EOS with other business systems to make a seamless process from first contact with the customer in CRM to the order being placed in our ERP tool. This has allowed us to eliminate duplicate data entry and streamline these processes.
Cons: There were a few features early on that we lacking that were must haves for us and the Verenia team stepped up and built many of them into the base functionality of the system. They have been great partners to work with and we continue to look forward to working together!
Overall this has been a great 4 month period working with EOS CPQ and there will be an easily achievable ROI!
Nathan from Elliott Tool Technologies
I was the project manager that lead the implementation of EosCPQ for my company. We had a very aggressive timeline for implementing a new CPQ with a new CRM. I can't say enough good things about the Verenia team and their effort. Without their help we would not have been able to hit our deadline and deliver a significantly better quoting experience for our sales team.
The software is really good. It has a lot of flexibility and is very easy to use with just a little bit of training. Our company had a CPQ prior to switching to Eos that was much more complicated and difficult to use. So the users are much happier with the ease of use in Eos. We were able to also integrate Eos with our new CRM and our ERP system. This has allowed us to get a much better workflow for our sales people, and to pass the quotes directly to our ERP system as sales orders, which has saved a lot of time from re-rentering information from the quote into a sales order.
All of these improvements are making a very positive impact on our business and has been received well by our sales team that has to use the system on a daily basis. As I mentioned before, we were able to implement two new systems (EosCPQ and CRM) in less than 6 months in order to time the launch with a slower business period to make it easier for our team to adapt to the new systems. None of this would have been possible without Eos or the great team at Verenia that helped us pull this off. I would highly recommend this to anyone that's considering a new CPQ.
Taylor from Elliott Tool Technologies
The Verenia team was very responsive to questions and concerns, helping the implementation process to go smoothly. The software itself is straightforward, and easy to personalize.
Cassy from Elliott Tool Technologies
The software is very customizeable, flexible and is extremely helpful for quoting the various configurations of a wide range of 20,000+ part numbers.
The team at Verenia is also very responsive and works diligently to help solve any challenges. They really go above what was expected from a vendor.
Overall, this software offers more easy of use for administrators, ensures accurate part numbers are quoted and decreases the time required for sales to get quotes to customers.
There were a few, small features that were lacking, but the team worked hard to implement our suggestions in an update and help us in creating alternate ways to do what we needed to do to solve our business challenges.
What we accomplished with EosCPQ:
-Decrease the time it takes for users to send quotes to customers.
-Ensure accuracy of customer information by implement the quoting software with our CRM customer database.
-Decrease the time it takes to add new part number configurations to the quoting software.
-Easier for admins to make modifications and changes that are required in the CPQ.
Randle from Freedman Seating
Overall I was very pleased with the software that was just updated at Freedman Seating. It was easy to navigate, user friendly and very efficient. This software made order entry much faster than before. The only con's were minor bug fixes, pricing adjustments but these were attended to very quickly by Verenia. The tech support was great and I was very happy with the product.
Matt from Freedman Seating
Pro's are Vic and Jordan are here to help. We've got kind of a complicated business here with so many options and special situations. Any bus will get worked out.
also, I want to give overall 4 stars but it won't let me.
Erick from Freedman Seating
I have only PROS for this APP. Makes working a lot easier since i can type in a part number and find the cost instantly! The EosCPQ also has the parts descriptions in detail which is very helpful for new employees as myself.