Blitz Software


Blitz is a cloud-based customer relationship management (CRM) solution that caters to small and midsize businesses and helps them to manage their interactions with existing and potential customers. It can be tailored to suit businesses in industries such as real estate agents, mortgage brokers and non-profits. In addition to its standalone sales automation and marketing automation modules, Blitz offers call center, field service functionality and more.

Blitz helps companies to manage sales processes and capture relevant leads. The solution offers users pop-up notifications, functionalities to schedule follow-ups and a reporting and analytics engine that helps them to generate custom reports, which help them to spot trends and make business-related decisions. Blitz also helps users to track former customers and retarget them with specific and relevant content. The solution also features “click to call”, auto dialer and drip emails functionalities.

Services are offered on a monthly subscription basis that includes support via phone, email and other online resources.



45 Reviews of Blitz

Overall rating

4.67 / 5 stars

Filters:

Showing 1 - 20 of 45 reviews

February 2019

Tyler from P&C Revolution

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2019

Back to Blitz!

Overall it's been pretty fantastic. Tina Cannon is a great support specialist. It's easy for me to do what I need with my leads and customers. Update information, upload files, tag them, Etc.

Pros

I love the workflows feature. Having automated email built into an already robust lead system and CRM is a major perk.

The ability to easily customize, categorize, and tag lead types so it's easy to find exactly what you're looking for is also really nice.

Cons

The only thing I might say that I don't like is that I can't activate, deactivate, or customize workflows myself. You have to call support to do that. But the robust functionality far outweighs this issue.

Response from Double A Solutions of Double A Solutions/Blitz Manager LLC

Replied February 2019

Thanks for the feedback Tyler! We are glad you are loving the workflow feature! Recently we pushed a software release so you are able to turn workflows on and off depending on if your account status (user or admin). Give us a call if you have any additional questions! :)

July 2017

Kyle from Allstate Insurance

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2017

Very smooth, plenty of options, and great customer support.

Sometimes I do not like that the blitz features do no work together with Allstate features, but I believe that is more the fault of Allstate.

Pros

I like how they continue to improve the software, as well as take feedback from the users. One of the customer rep is very helpful every time I speak with her, and she checks on us frequently. Great customer support for a great product.

Response from Double A Solutions of Double A Solutions/Blitz Manager LLC

Replied July 2017

Thank you for the feedback Kyle! We really appreciate it and will share the great feedback with Diane!

August 2016

Becky from Jason N. Duncan - American National

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

August 2016

Workflow Set up and review with Julie

We consider ourselves very luck to have been assigned an account rep like Julie. She has followed up with us and kept in touch even though we were not completely ready to get things going right away. Today, we finally have our first campaign going and she walked us through step by set and made things very easy to understand.

Pros

That it is going to help us build our business

Cons

This is not a "Con" for the software. I am the only one in the office with CRM experience. I spent almost 7 years using another product. I need to retrain my own mind to work off of the terms that your software uses.

Response from Double A Solutions of Double A Solutions/Blitz Manager LLC

Replied August 2016

Hello Becky, we are very glad that you like our software. Julie and the Blitz staff take pride in assisting our customers with the best service possible. If we can be of any assistance in the future, please reach out to us anytime. Thank you for being a Blitz customer!

September 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

3 of 5

September 2018

Blitz Review

Over experience has been very good. It is easy to use and easy to get the hang of.

Pros

I enjoy the ease of use of updating your leads. It easily displays dates and times of these things.

Cons

The auto dialer is not easy to set up and their is not any certain "folder" or "tank" you can look in to see your open and working leads.

Response from Double A Solutions of Double A Solutions/Blitz Manager LLC

Replied September 2018

Thank you for your response! We really appreciate hearing your feedback! Those development ideas will be taken into consideration as we continue to work to bring our users the best experience while in our software.

May 2017

Kyle from Allstate Insurnace

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

May 2017

Very easy and user-friendly!

Pros

How easy they make it to keep things moving! They continue to add features that make it easier to use.

Cons

I don't particularly care for the categories that you need to choose from to make a history record. Like "Attempted Contact". I feel that it can be misleading when revisiting lead lists and more options should be available.

November 2017

Brittany from Roemer Insurance

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2017

Really helps me keep track of my sales leads!

Helps me be better organized!

Pros

Ease of use and very accessible; you can use on your phone or computer! I like that I am notified of a sales lead via Email in real time!

Cons

I wish there was a option to text the prospect thru the website. Sometimes, text works better and that would be a really cool feature!

Response from Double A Solutions of Double A Solutions/Blitz Manager LLC

Replied November 2017

Thank you for your review! We appreciate it.

July 2017

Christina from Allstate Insurance Company

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2017

Simply excellent

Efficiency

Pros

Keeps it simple and VERY organized. I can not imagine life without Blitz. My team absolutely loves.

Cons

Really nothing. I have been using the software for a bit more than one year and can not see anything I do not love.

Response from Double A Solutions of Double A Solutions/Blitz Manager LLC

Replied July 2017

Thank you for your review, Christina! We really appreciate the feedback from your agency.

January 2019

Jason from Jason Archer Farmers Insurance Agency

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2019

Best all around CRM for the money

Fantastic, the support staffs are true Professionals always available to address and effectively answer my questions or help me set up the system the way I want to

Pros

The ease of use, it took me alomost a year to figure out how to do the things I wanted with my old CRM. I was able to set up all the capabilities I wanted with Blitz in less than a week.

Cons

No cons so far, I have been using the system for 6 months

Response from Double A Solutions of Double A Solutions/Blitz Manager LLC

Replied January 2019

Thanks for the review Jason! We love to hear that feedback!

December 2018

Bob from Virtual Financial

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

December 2018

Easy to use - no experience required, design your own CRM

Awesome, saves time on looking up information

Pros

Easy to understand, easy to use, works on my phone

Cons

Occasionally the screen loads are slow. Occasionally sign you out without saving work you have input.

Response from Double A Solutions of Double A Solutions/Blitz Manager LLC

Replied December 2018

Thanks for the great review Bob! We really appreciate hearing the feedback from our customers.

August 2016

Joey from Allstate Insurance

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

August 2016

Nick Irmen

I'm a new Allstate agent and purchased Blitz through Blueprint. Nick contacted me as soon as I opened up, but I didn't follow through with all the training. This was an error on my part. I've been working with Nick this past week and regret not using this tool from day 1. I have called colleagues and suggested they start using Blitz to track all their leads.

Pros

I love the fact that it will send us reminders to make phone calls for leads and it sends follow up emails out for us. This is critical instead of relying on the human brain to remind us on every lead. There's just too many leads to do this.

Cons

I'm not sure if it's a con or just my lack of computer knowledge, but there's a lot to learn with this system. This may be my lack of knowledge with a system like this.

August 2016

Bron from Family Life Insurance Group

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

August 2016

Customer Support

Needed to add a new user to my account today (Family Life Insurance Group). Julie Alley did an excellent job of walking me thru the process, but what really impressed me is that she called me back to help me set up the new user. Nice!

October 2017

Kathie from Allstate

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2017

Baili Connin was very friendly and knowledgeable very easy to work with

great way to manage time and call backs

Pros

quick and easy scheduling makes this work for me. I like the option to set for a weekly call cycle

Cons

the reports are a little hard to read and take too long to update I might be missing a step in the process

Response from Double A Solutions of Double A Solutions/Blitz Manager LLC

Replied October 2017

Thank you for your review! We really appreciate your feedback.

July 2017

Wanda from Daniel C. DiCocco

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

July 2017

Very positive because of my Account Manager Nicholas Irmen

Pros

Ability to do many things to drive sales. Able to see as an administrator how active each of my LSP's are with the use of this system. Also enables me to distribute leads effectively, great tool for new LSP's to use.

Cons

Seems like there is constant changes, so if you are not a frequent user it is like having to start all over again.

January 2016

Nick from Larkin Insurance Agency

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

January 2016

My Experience has been Bar None! It's easy to use and it remembers things for me.

So far I have more pros than cons. Pros -easy to use -easy to upload leads -all in 1 system. Leads, Appts, Calls....Its all together. -I am just beginning to use work flows and its great. I don't have to remember who to call or when to send an email. Lets face it, were all busy and get sidetracked. Leads or potential sales slip through the cracks....not anymore!!! Cons- I would love if I update a lead that is also in E agent to auto load into E agent too. Its not the end of the world but it is an extra step. I am also not able to have 2 windows pop for my Fonality so only Eagent pops and I have to manually pop blitz. also not the end of the world. These two cons are not really Blitz's fault. I have only good things to say about Blitz and the team. Alex is down to earth, he understands our needs and is always available to help. Having him backing us on this is huge, because this is a new system for us and he makes it super easy to use and be successful. Thanks!!!

November 2017

Amr from Amr Helaly Insurance Agency Inc

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2017

Awesome!

Pros

Customer Service is definitely one of the biggest pros that i've experienced with this service. I'm an Allstate agency owner and blitz co-created Allstate Lead Manager tool, which makes the job a million times easier. I spoke to Dalton who is the supervisor there and he was able to walk me through the entire system with great detail.

Response from Double A Solutions of Double A Solutions/Blitz Manager LLC

Replied November 2017

Thank you for your review! We love to hear feedback from our customers!

August 2017

michael from michael vereecke ins agency

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

3 of 5

August 2017

Great customer service, Nick is a pleasure to work with.

Pros

workflows and the ability to set up automated emails. I also like the tage function allowing me to target market.

Cons

Would like some flexibility to change the info that comes into my system from web lead providers. I would also like an option to put in the the premium on opportunities not just revenue.

February 2017

Phil from The Strano-Forte Agency, Inc.

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2017

Exceptional Software and Capability - Even Better Customer Service

I was very hesitant about making the switch to Blitz from a different Lead Management System used previously in the past. After working with my account manager, I am excited to use the system when I open my Agency on March 1. The support team have been extremely supportive and accommodating. I value such amazing customer service and care and can't wait to see all the system is capable of. Thanks

Response from Double A Solutions of Double A Solutions/Blitz Manager LLC

Replied February 2017

Thanks Phil for the positive feedback. We are happy Tina has provided you with excellent customer service!

May 2016

Larry from Analytic Alternative LLC

Review Source: Capterra


Ease-of-use

4 of 5

Customer support

5 of 5

May 2016

Great service today

It is very intuitive to use. However, I wish the clients could have flexibility in moving the "fields" view including custom fields) their own liking. Also, in the country field, could you make the United States the default drop-down at the top. I am guessing most of your customers US based. If you used the system a lot, little things like that save time. You guy have been great to work with so far. Calvin Peters help today was exceptional. Eric, Ian, and Moby have all been very helpful as well.

June 2016

Richard from Allstate

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

June 2016

Excellent Service

Still learning, but Nick has been great on training and follow up. I know a lot more today due to Nick's patience, great attitude and knowledge.

Pros

The follow up and enthusiasm of the staff.

Cons

A lot to learn, but will be worth it in the end.

September 2017

Jan from Jay Gutierrez Insurance Agency

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

September 2017

One of the customer representative is extremely helpful with answering my many questions.

Keeps us in front of our prospects

Pros

Follows up with prospects through email even when I can't make a call. Keeps us in front of our prospects.