Blitz Software

4.69 / 5 (48)

About Blitz


Blitz is a cloud-based customer relationship management (CRM) solution that caters to small and midsize businesses and helps them to manage their interactions with existing and potential customers. It can be tailored to suit businesses in industries such as real estate agents, mortgage brokers and non-profits. In addition to its standalone sales automation and marketing automation modules, Blitz offers call center, field service functionality and more.

Blitz helps companies to manage sales processes and capture relevant leads. The solution offers users pop-up notifications, functionalities to schedule follow-ups and a reporting and analytics engine that helps them to generate custom reports, which help them to spot trends and make business-related decisions. Blitz also helps users to track former customers and retarget them with specific and relevant content. The solution also features “click to call”, auto dialer and drip emails functionalities.

Services are offered on a monthly subscription basis that includes support via phone, email and other online resources.



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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8

48 Reviews of Blitz

Average User Ratings

Overall

4.69 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(36)

4 stars

(11)

3 stars

(0)

2 stars

(0)

1 stars

(1)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 48 reviews

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February 2019

Tyler from P&C Revolution

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2019

Back to Blitz!

Overall it's been pretty fantastic. Tina Cannon is a great support specialist. It's easy for me to do what I need with my leads and customers. Update information, upload files, tag them, Etc.

Pros

I love the workflows feature. Having automated email built into an already robust lead system and CRM is a major perk.

The ability to easily customize, categorize, and tag lead types so it's easy to find exactly what you're looking for is also really nice.

Cons

The only thing I might say that I don't like is that I can't activate, deactivate, or customize workflows myself. You have to call support to do that. But the robust functionality far outweighs this issue.

Response from Double A Solutions of

Replied February 2019

Thanks for the feedback Tyler! We are glad you are loving the workflow feature! Recently we pushed a software release so you are able to turn workflows on and off depending on if your account status (user or admin). Give us a call if you have any additional questions! :)

July 2017

Kyle from Allstate Insurance

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2017

Very smooth, plenty of options, and great customer support.

Sometimes I do not like that the blitz features do no work together with Allstate features, but I believe that is more the fault of Allstate.

Pros

I like how they continue to improve the software, as well as take feedback from the users. One of the customer rep is very helpful every time I speak with her, and she checks on us frequently. Great customer support for a great product.

Response from Double A Solutions of

Replied July 2017

Thank you for the feedback Kyle! We really appreciate it and will share the great feedback with Diane!

March 2019

Dominic from Insurance

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

March 2019

Blitz lead management

Easy to set up. The support was a HUGE help. I was lucky enough to have my executive walk me through everything, I never ONCE felt unsure or unclear on how I'm going to be able use this to benefit my office. I can see how flexible and applicable this software could be to ANY business because of it's capacity for customization. Best of all they offer this product for a very fair price, it shows there interest to keep your business "in the black".

Pros

The best part about this software is the use of the work flows. This automatically preforms an action sequentially after another action or change. This allows you to follow up with your clients with mechanical efficiency. If you set yourself up right you never have to miss a follow up or to remind a client.

Cons

There is no built in soft phone. Its not the worst set back but it could be convenient to have that.

Response from Double A Solutions of

Replied March 2019

Thank you for the review! We appreciate you taking the time our of your business day to leave us a review!

August 2016

Becky from Jason N. Duncan - American National

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

August 2016

Workflow Set up and review with Julie

We consider ourselves very luck to have been assigned an account rep like Julie. She has followed up with us and kept in touch even though we were not completely ready to get things going right away. Today, we finally have our first campaign going and she walked us through step by set and made things very easy to understand.

Pros

That it is going to help us build our business

Cons

This is not a "Con" for the software. I am the only one in the office with CRM experience. I spent almost 7 years using another product. I need to retrain my own mind to work off of the terms that your software uses.

Response from Double A Solutions of

Replied August 2016

Hello Becky, we are very glad that you like our software. Julie and the Blitz staff take pride in assisting our customers with the best service possible. If we can be of any assistance in the future, please reach out to us anytime. Thank you for being a Blitz customer!

September 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

4.0

Functionality

3.0

September 2018

Blitz Review

Over experience has been very good. It is easy to use and easy to get the hang of.

Pros

I enjoy the ease of use of updating your leads. It easily displays dates and times of these things.

Cons

The auto dialer is not easy to set up and their is not any certain "folder" or "tank" you can look in to see your open and working leads.

Response from Double A Solutions of

Replied September 2018

Thank you for your response! We really appreciate hearing your feedback! Those development ideas will be taken into consideration as we continue to work to bring our users the best experience while in our software.

May 2017

Kyle from Allstate Insurnace

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2017

Very easy and user-friendly!

Pros

How easy they make it to keep things moving! They continue to add features that make it easier to use.

Cons

I don't particularly care for the categories that you need to choose from to make a history record. Like "Attempted Contact". I feel that it can be misleading when revisiting lead lists and more options should be available.

April 2019

Lisa from Idealtraits

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2019

Blitz

we use blitz to keep track of out potential clients

Pros

I like using Blitz for keeping track of our potential clients

Cons

it works great! I have never had any issues with blitz

Response from Double A Solutions of

Replied April 2019

Thank you for the review Lisa! We really appreciate it and enjoy to hear that you are enjoying Blitz!

November 2017

Brittany from Roemer Insurance

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2017

Really helps me keep track of my sales leads!

Helps me be better organized!

Pros

Ease of use and very accessible; you can use on your phone or computer! I like that I am notified of a sales lead via Email in real time!

Cons

I wish there was a option to text the prospect thru the website. Sometimes, text works better and that would be a really cool feature!

Response from Double A Solutions of

Replied November 2017

Thank you for your review! We appreciate it.

July 2017

Christina from Allstate Insurance Company

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2017

Simply excellent

Efficiency

Pros

Keeps it simple and VERY organized. I can not imagine life without Blitz. My team absolutely loves.

Cons

Really nothing. I have been using the software for a bit more than one year and can not see anything I do not love.

Response from Double A Solutions of

Replied July 2017

Thank you for your review, Christina! We really appreciate the feedback from your agency.

January 2019

Jason from Jason Archer Farmers Insurance Agency

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Jan