About Chatwee Social Chat Widget

Chatwee is a live chat application for websites designed to add real-time live chat functionality to online communities. It offers mobile-ready social chatbox and HTML-based widget installation for websites to set up a customizable chat interface and connect with customers.

Chatwee supports multiple chat rooms to address diverse community and queries. The private chatting feature allows users to talk in private without maintaining any conversation history. The chat supports sharing of multimedia contents such as images, video, documents, animated gifs and more. Participants can even post clickable links from external sources like websites and blogs.

Chatwee is provisioned using the SaaS model, meaning website owners only need to add an HTML code to ad...


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Supported Operating System(s):

Web browser (OS agnostic)

19 Reviews of Chatwee Social Chat Widget

Average User Ratings

Overall

4.26 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(11)

11

4 stars

(6)

6

3 stars

(0)

0

2 stars

(0)

0

1 stars

(2)

2

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 19 results

July 2019

Anonymous

Verified Reviewer

Company Size: 1 employee

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2019

Perfect for my Website!

Now I have it, It will be a permanent feature to my site. I and my users love it!

Pros

Easy to install, lots of features, and a good price! I had a good experience with the support staff too, which really helps give a good impression of a company

Cons

Hard to think of something, the price could be a little lower, but it is still great value for money, I really find it hard to fault chatwee

September 2018

Aife from The Mix

Company Size: 11-50 employees

Industry: Non-Profit Organization Management

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

September 2018

Useful for our online community

Pros

We are a UK charity called The Mix. Here at The Mix, we help young people take on any challenges they are facing - from mental health to money, from homelessness to finding a job, from break-ups to drugs. We run group chats Sunday-Thursday evenings and have been using Chatwee as our chat software for almost a year. We’d been looking for a new chat software to move to and came across Chatwee. What we liked about Chatwee is that it had almost all of the features we needed to run our group chats, such as option to create rooms multiple rooms and customise the colour of the chat rooms. There were a few features we still needed and Chatwee were able to build them for us. Users have the ability to mute each other and moderators can freeze and kick users. Whenever we come across a bug, these are often fixed quickly within a few days which works perfectly for us as we run our chats most evenings of the week.

Cons

There’s been a few occasions where there's been maintenance work scheduled which we haven't been informed of. This has meant we've had to cancel our group chats because we can't access the software. In terms of the chat software, there isn’t a notification when someone joins or leaves a room which can be difficult for us as our chats get busy so it’s hard to keep track of who’s in the room. Users can also be active in multiple rooms at once. If they join one room and leave to go to another room, they still remain active in the other room which can be confusing for moderators and other users. There also isn’t an option to add caps the rooms to limit how many people can enter the room. This would be helpful for us as our chats get busy.

August 2017

Ray from HG Publishing

Company Size: 2-10 employees

Industry: Publishing

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

1.0

Value for money

1.0

Customer support

1.0

Functionality

1.0

August 2017

Just awful. Buyer beware.

None. In fact, it was more detrimental due to losing the money I paid.

Pros

At first, it was easy to use. That is the reason we chose it. In the end, there was nothing I liked about the product. There are better solutions than this by a longshot.

Cons

Terrible software. While easy to use, there were zero features and barely any functionality. In order to add a feature, they wanted me to pay them more money! When I told them that the product did not fit my needs, they refused to offer me even a prorated refund. Very greedy. Do not purchase this product if you value your money.

September 2018

Pahalavan from Namma Kalvi

Company Size: 11-50 employees

Industry: E-Learning

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2018

HIGHLY USEFUL FOR EDUCATION

Pros

We are running a non-profit educational website (NammaKalvi.org) and we came through this product - Chatwee. Still, there are many competitors in this category of chatting product, many more products (good are bad) but for our needs, Chatwee fits the best. We want to include a platform on our website as any visitors to our website (students and teachers) can chat with one another like social media. It is very helpful in asking questions, answering doubts, announcing important news and so on. It has a Facebook login also. It has a support section that we can add our support staffs to answer to our visitors. There is a one-one private chat, group chat, able to create rooms, customize the color and appearance to our needs. Some people telling bad about this, but for our needs, it fits the best in the market. The Chatwee customer care is really appreciatable. The will answer to any questions and doubts. Really one of the best product on the market, when you want the above features. They even reduce the prize based on your needs. Just a wonderful humanity and just try this. If you are like me, you will love it.

Cons

Use for a week. At first, I think it is not worthy but it is much worthy. It has all the functionality an educational website can get. But sometimes it is lagging when loading. Some bugs are there but I think it will be solved soon. I hope Chatwee can add more functality and grow bigger and better.

November 2015

Joel from ViaNoval Group / www.huutomaa.com

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

November 2015

A unique chat experience with Chatwee

Huutomaa.com is a Finnish penny auction site where you can find exciting brand-new auctions at low prices. Huutomaa.com gives you a unique and fun alternative to normal auctions. At the same time Huutomaa.com offers a chat service produced by Chatwee. In chat our customers can chat with each other, share their feelings and take part in thrilling chat based games, draws and quizzes and win different prizes like gift cards or surprise packages from well-known retailers. Chatwee is one of the best group chat services, there is anything like it on the market. It has several great features and wonderful functions such as a basic group chat, private chat, registration for your own chat account, multiple login in styles (including for instance Facebook and Google+), easy moderation system and it's very affordable. You can even chat via your mobile device and share YouTube videos or pictures to other people. What does one of our loyal customer say about Chatwee? "Chatwee look's good, registration and changing profile picture and description text is easy. In addition emoticons are fun and useful when there is no words to describe. In Huutomaa.com I could not think any other chat app than Chatwee that they offer us. Chatwee runs well, there is updates in time to time to keep it working and what I have seen and heard from other Chatwee users there is no complaints." Chatwee's customer support is very friendly and you will get answers quickly. It was also very easy to install chat to your own website. You can also customize your chat theme in a way you prefer. We think Chatwee is a great way to get more customers and offer not only free but also paid services for them. Both Huutomaa.com customers and our chat staff enjoy every time chatting with Chatwee.