About Deskera CRM

Deskera CRM is a cloud-based customer relationship management solution that helps companies of all sizes gain visibility into their customers, past, current and future communications. Deskera CRM includes modules for account management, lead management, sales forecasting, document management and product configuration

Deskera CRM offers a suite of modules to attract prospects, convert them to customers and retain them. By automating several critical sales processes - lead qualification, promotional campaigns, contact follow-up - the sales team can automate administrative tasks and concentrate on maintaining effective sales and customer management.

Deskera CRM offers a single source for all relevant customer and prospect data, which gives sales and mana...


Read More

Supported Operating System(s):

Mac OS, Web browser (OS agnostic)

6 Reviews of Deskera CRM

Average User Ratings

Overall

3.50 / 5 stars

Ease-of-use

3.5

Value for money

3.5

Customer support

3.5

Functionality

3.0

Ratings Snapshot

5 stars

(3)

3

4 stars

(1)

1

3 stars

(0)

0

2 stars

(0)

0

1 stars

(2)

2

Likelihood to Recommend

Not likely

Very likely

Filter reviews by:

Sort by: Most Helpful | Most Recent

Showing 1 - 6 of 6 results

Do you use this product?Write a review

January 2016

Anonymous

Verified Reviewer

Review Source: GetApp


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

January 2016

This software made my life easy

The customer service is really great. I really love this software because you made the complex things into an easy one. This team don't disappoint me because I chose the perfect product for my company.

Cons

I haven't found any yet since I used this software.

October 2018

Ryan from Rexall laboratories and chemicals

Company Size: 11-50 employees

Industry: Electrical/Electronic Manufacturing

Time Used: Less than 12 months

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2018

The best app for your money

Pros

Great support team, low cost, easy to use. Implementation process was done fast with fraction of cost comparing to other apps.

Cons

Haven't found yet. Is smooth and easy to use. It's the most advanced in accounting part but it does the job.

July 2020

Jheri from ABC Plastics

Company Size: 11-50 employees

Industry: Plastics

Time Used: Less than 12 months

Review Source


Ease-of-use

2.0

Value for money

1.0

Customer support

1.0

Functionality

1.0

July 2020

Very Poor Customer Service

Very poor. We had some initial training sessions, but the service beyond that was non-existent. We've been trying to get a refund but we are being ghosted by this company.

Pros

Had functionalities similar to other ERP systems.

Cons

The customer service is abysmal. We've been calling for months and can't get anyone on the phone. Nobody has answered any of our messages. They took our money and seem to be done with us.

July 2020

Russ from ABC Plastics (plastic spools)

Company Size: 11-50 employees

Industry: Plastics

Time Used: Less than 6 months

Review Source


Ease-of-use

1.0

Value for money

1.0

Customer support

1.0

Functionality

1.0

July 2020

not what we paid for

we cannot use it, they promised it would be able to sync our machine data, but it could not. we are asking for a full refund, but have not been able to get a return call, this has been at least 5 months now since we have asked.

Pros

the price is what attracted us.. the promises made were what continued our interest, but we never received what was promised

Cons

it was not able to sync or interact with our manufacturing data, to give us our machine cycling times in order for us to see the costs of individual units produced. Communication was very difficult to.. mostly language barrier.

April 2017

George from Mortenson Media

Company Size: 11-50 employees

Industry: Marketing and Advertising

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2017

Quick and easy integration with all application

What an automation system, my entire sales team simple loving Deskera CRM it's easy to use functionality and integration with all application is superb and quick. I highly recommended to all sales and marketing professional, one thing I am sure about Deskera is you all love the interface.

Pros

Easy to use functionality - best graphics Hassle Free Integration with all application

Cons

Nothing at the moment

January 2016

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: GetApp


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

January 2016

Far most flexible and easy to use software

I used different CRM software and so far this is the best fit for me. All that I need are here in this software. This is also a user-friendly interface that is why I don't have any difficulty in using this.