Supported Operating System(s):Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8
About Engage121 Enterprise
Engage121 Enterprise is a cloud-based social customer relationship management (CRM) solution that caters to retailers, national franchisors, dealerships and direct sales organizations.
The solution supports various social media networks and enables users to respond to social media conversations on the real-time basis. Through an analytics module, it can deliver dashboards to monitor customer care engagement, campaigns, competitor benchmarking, Twitter audience demographics and Facebook insights.
Engage121 Enterprise also offers charting functionalities to evaluate social media metrics such as engagement, reach and activities. The system provides a publishing tool that can generate localized content on various industries through its proprietary algorit...
1 Reviews of Engage121 Enterprise
4.00 / 5 stars
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Rick from My Tech Manager
Company Size: 2-10 employees
Industry: Management Consulting
Time Used: Less than 6 months
Value for money
Simple to use social media management solution for small and medium size business
Auto login from email Easy social media account setup Easy post promotion Notification once ads are running
Two step advertiser approval process can be confusing for a novice. Only two plans offer. Paid account cost is high for smaller business