About GreenRope

GreenRope is a customer relationship management (CRM) solution best suited for small business owners in all industries looking to consolidate their email marketing, social media, sales, event and project management into a single cloud-based platform.

The GreenRope interface shows all available features from a single screen. GreenRope has four core features: contact management, marketing, project management and calendaring. In addition to event and meeting management, GreenRope can assign tasks, track projects and store documents. The calendaring module offers both public and private calendars with automated reminders.

Communication tools include email campaigns, surveys and text message campaigns, as well as integrations with social media sites. Green...


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Supported Operating System(s):

Web browser (OS agnostic)

146 Reviews of GreenRope

Average User Ratings

Overall

4.32 / 5 stars

Ease-of-use

4.0

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(68)

68

4 stars

(59)

59

3 stars

(17)

17

2 stars

(2)

2

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 146 results

January 2020

Angel from Paragon Tax

Verified Reviewer

Company Size: 11-50 employees

Industry: Financial Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2020

Loving greenrope

Fantastic experience. My complaints are so minimal in comparison to what such a robust solution delivers

Pros

I really like the multi-use functionality of the system. You can pick what you do and don't want to use. Additionally there is such a deep level of detail that you can use to cultivate sales.

Cons

Not a fan of landing pages and the admin section.

Reasons for Choosing GreenRope

It had all the features we needed plus so many fun bonus features.

Response from GreenRope

Replied January 2020

Hello Angel! We very much appreciate your kind words! Thank you so much. We look forward to working with you for a long time! If you do need any help, please feel free to reach out at any time!

August 2020

Micaela from Career TEAM

Company Size: 51-200 employees

Industry: Education Management

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2020

The complete operaitonal solution

GreenRope is an excellent solution for any organization that is looking to increase efficiency, improve viability and streamline operations. As a start-up software company that has grown organically, we found ourselves operating in silos and using multiple pieces of software to manage projects, lead flow, and order fulfillment, etc. With one piece of software, GreenRope has allowed us to integrate all components of our operation and, as an executive, I have real time viability into my team's daily updates and activities. We are now maximizing our sales efforts by capitalizing on the contacts we've amassed and building a cohesive marketing strategy with automated drip campaigns, social media integration, and webinars. My team appreciates operating from one dashboard and the reduction in manual processes (and follow up from me:) around day to day customer service and project management. We are confident we can not only improve our internal operation, but our customer's experience as well. After a comprehensive review of solutions on the market, we were pleasantly surprised with GreenRope's extensive capabilities at a very affordable price. After eliminating several subscriptions, we find ourselves at a net savings in software spend as well!

Pros

Comprehensive capabilities to manage our entire customer journey from lead generation to marketing automation, website traffic analytics, opportunity management, customer project management, invoicing, and customer service (surveys, help tickets, etc.) I can now manage my entire operation and team from one dashboard.

Cons

While this is ultimately a wonderful problem to have, the sheer volume of features makes it a bit daunting to get started. However, in just a few weeks, we've automated multiple manual functions making the investment of time well worth it!

Reasons for Choosing GreenRope

Integration of multiple functions of our business and 30,000 foot visibility into our operation for a much lower price than the various tools we looked at in disparate parts.

Response from GreenRope

Replied August 2020

Hello Micaela! Thank you so much for the amazing review. We really appreciate your support of GreenRope and we are excited to see your growth! Please reach out if you ever have any questions! We are here to help!

May 2018

Genna from Paclife

Company Size: 1,001-5,000 employees

Industry: Insurance

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

4.0

Functionality

3.0

May 2018

Overall, it's been just OK. It gets the job done but not always a great experience

The experience of learning a new system is always beneficial in growing your skills. The analytics and dashboard reporting were also benefits for reviewing and improving campaigns.

Pros

Easy access to email templates and media library. Easy to upload new content. Easy to delete and move content within system. Easy to send test sends on emails. Support staff is friendly and they try to be helpful. Finally updated tool so you can search for items more easily, yay. They are regularly working to improve the product.

Cons

It's buggy and there are weird nuances to get used to within environments. Have to clear cache FREQUENTLY or issues occur. GR team does updates and doesn't notify their clients and sometimes this causes issues during important deadlines. Waiting for email test sends to hit inbox can be painful. No nesting folders for content available, so our list of emails and assets is LONG and not well organized. Can't upload a photo into the contact area- which is big issue for us in sending personalized emails on behalf of our HUGE sales staff with unique and varied information. The GR team hasn't been able to solve this for us and their workarounds don't really apply to our org.

August 2019

Angela from Fox Cycling

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2019

It'll save you money. Seriously.

Excellent - and very surprised. I'm geuninely impressed. This is an unusual experience for me. ;-)

Pros

I keep finding more stuff that it can do. We invested in it for the CRM part. And then found that it provides a store, a learning platform for our online courses, excellent email marketing, calendar booking schedule. These are all things we're not having to pay someone else for, so instead of expecting a return on investment in the coming months - we've already got it from day 1.

Cons

It's a big powerful thing, and therefore it can be a BIT complicated - but there's plenty of support available, so it's really not an issue.

Reasons for Choosing GreenRope

I liked the pricing structure that right from the start you get ALL the functionality. I also liked that it offers so much more - and you don't have to keep paying for extra bits - it's all there.

Response from GreenRope

Replied September 2019

Thank you Angela for your great review! We value your feedback and appreciate you being a loyal GreenRope user! Please always know you can reach out to us if you ever have any questions or issues!

September 2019

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

September 2019

Versatile and All-Encompassing

Our problem before GreenRope is that we are a small business with high volume of records. Softwares that could handle our volume were not affordable or approachable for small business. GreenRope has been a great solution for us, and I am very impressed with their support.

Pros

- Affordable - Contains everything we need in one software, whether email, database management, automation, sales management, etc. - Great support and resources - Database organization possibilities - Easy visual interface for sales team

Cons

There are a few functionality efficiencies that they are still adding to the system. Example: cloning a contact record. But they are very responsive to suggestions and have developed many new features in the short time we have been a customer.

Reasons for Choosing GreenRope

We had some unique needs with some custom fields and categorization of our database. GreenRope had the functionality for this that we needed.