About Inside Sales Box

Inside Sales Box is a cloud-based customer relationship management (CRM) solution suitable for all businesses that handle B2B sales.

Inside Sales Box is a sales automation tool that enables users to set up automatic workflows for follow-ups. It automatically captures all lead activity from client communications. The solution includes customizable templates for email and voicemail, and it allows users to schedule emails to be sent out automatically. The solution can also run analytics on the best times to call clients and which email templates garner the most replies.

Inside Sales Box includes an automatic dialer with the option to redial after call drops. Sales reps can make outbound calls using local caller IDs of the area they’re calling. All ...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

13 Reviews of Inside Sales Box

Average User Ratings

Overall

4.46 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(8)

8

4 stars

(3)

3

3 stars

(2)

2

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 13 results

February 2021

Joseph from Lidl Ireland

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Retail

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

February 2021

The application assesses sales productivity with a performance management plan.

Inside Sales Box is a wonderful tool to manage the business detail with a single click. Simply we have to add in the primary data and the tool does its section itself. The whole management can work according to its plans and ideas. The strategies are fine and able to implement in different sections. We can watch the detail by segmenting the tool into different parts and would be getting the detail within each part collectively. A multi-purpose application is beneficial for taking over the lead management of the company.

Pros

Inside Sales Box is a strong application by managing the infrastructure of the company with its detailed management process. We can bring the change by using its lead management to control further promotions in the company. The whole management can be taken over to apply the new methodology of work. We can use the tool for making a wide work distribution among the employees.

Cons

The application is not much support to the small scale because it may be pricy and people won’t find it helps to work at a low cost. The networking is responsible to carry on its features and managing abilities are more prone to deal with large set-ups.

April 2018

Anonymous

Verified Reviewer

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2018

Affordable Alternative to Traditional CRMs

Pros

InsideSalesBox provides an all in one solution for prospecting. Their most important feature is a sales dialer and voice drop offering inside a clean CRM. Plus they are very affordable when matched up against the competition.

Cons

The UI is a tad dated in appearance but the software is very powerful. We love the dialer and voicedrop feature.

January 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

4.0

Functionality

3.0

January 2018

Good features, but missing functionality

Pros

I like that Inside sales dialer is embedded in sales force. Very easy and streamlined to any process you already have inside of sales force. I didn't have to learn anything new which makes this an awesome choice

Cons

The dialer call quality is not good. very spotty and often disconnects or won't connect at all. Also not all numbers in sales force are able to be used in the dialer which is frustrating when a contact has multiple numbers.

May 2018

Anonymous

Verified Reviewer

Company Size: 501-1,000 employees

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2018

Great features and functionality

The ability to track performance is great!

Pros

The software helps the sales team stay on track and keep up with prospects which overall makes the team more efficient. The customer service is amazing!

Cons

The user interface could use a little bit of upgrading but the overall software is excellent to use.

January 2016

Abhilash from SO Network

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

January 2016

Inside Sales Box is a great tool to help your Inside Sales process Smooth and Productive.

The product is great and a market leader in its segment. It's not a CRM that's what most people in the industry take it as. I have seen most companies emphasize on their features and functionalities for creating differentiation in the market, what is different about team ISB is apart from the focus of delivering features they are best with their Customer Service managed by the Support team and Customer Success managers. Overall a great product with a passionate team to work with, would recommend one and all to go for them.