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Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000About Campaigner
Campaigner is a cloud-based customer relationship management (CRM) solution that caters to small and midsize businesses across various industry verticals. It enables users to manage interactions with existing and potential customers by centralizing customer and sales data in one place.
Campaigner offers sales representatives a sales checklist that provides them with step-by-step plans for closing a deal. The solution's social CRM capabilities integrate a customer's information and updates on various social media platforms like LinkedIn, Twitter and Facebook, and sales representatives can access that information from a client's profile within the system.
Campaigner also offers users integrated email marketing to manage email campaigns. Users can schedu...
Dashboard
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000Average User Ratings
Overall
Ease-of-use
3.5
Value for money
4.0
Customer support
4.0
Functionality
3.5
Likelihood to Recommend
Not likely
Very likely
July 2020
Ray from Young Nails Inc.
Company Size: 11-50 employees
Industry: Education Management
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
4.0
Functionality
5.0
July 2020
Easy to use
Pros
Very easy to upload csv files. Some CRMS you need a masters degree in Technology just to upload clients into the database. Campaigner is simple to use, and cuts out all the other garbage fields that you don't need.
Cons
Pricing should continue to reduce as the economy is certain to crumble in the next six months.
Reasons for Choosing Campaigner
Salesforce takes 6 months and a masters degree to use all the useless things that it does. Mailchimp was a little more expensive.
September 2018
Kristi from Wine Cellar Innovations
Company Size: 201-500 employees
Industry: Architecture & Planning
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
September 2018
Use What You Know
We send a weekly email to 40k users and this program has worked for us for the last 8 years.
Pros
This program was already in use when I joined the company and the learning curve was minimal. It has all the standard templates, contacts, and reports that you would need. Every time I have called customer service, they have been helpful.
Cons
Working with the templates can be really finicky. It can be difficult to get it to do what you want at times. It is also not as user friendly as MailChimp, for instance. Their reporting is there but you have to do click more time to get to it and comparing email sends can be annoying the way it's laid out.
Response from j2 Global
Replied October 2018
Hi Kristi, Thank you for leaving a review of Campaigner. We are happy to hear that the platform works well for you and your team. We also appreciate th feedback you provided and have passed it along to our product team. If you have any additional questions please do not hesitate to contact us. -The Campaigner Team
February 2021
Jason from CPI
Company Size: 51-200 employees
Industry: Real Estate
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
February 2021
Automation and ease of use
Overall, we are extremely satisfied on what this software allows us to do from a campaign standpoint. Our emails are clean and easy to read on mobile devices and on the desktop.
Pros
The interface is very user friendly allowing for drag and drop editiong or html editor features make Campaigner a breeze to work with. In addition, being able to automate an email to go out weekly, or every two weeks, three weeks or four weeks is a great feature.
Cons
Sometimes Campaigner is caps sensitive with linked documents, which will sever links if you're not careful and unless you pull it into html editor you may not be able to see the severed link in the drag and drop editor to apply changes.
Reasons for Choosing Campaigner
Ease of use and automation features were the critical components that helped us move to Campaigner to achieve our needs.
Reasons for Switching to Campaigner
Constant Contact did not have the ability to automate ina way to send our emails out every four weeks or other custom send scheduling of the same email
October 2020
Diane from IWFFA
Company Size: 2-10 employees
Industry: Sports
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
October 2020
campaigner is a good company - gets emails campaigns out quickly
I've used campaigner for over 10 years. Im happy with it
Pros
it's fast, quick to clean out email lists and reliable
Cons
creating each campaign can be slow, and I wish 4 fields could be automatically downloaded. Only 3 fields are downloaded in each segment
Reasons for Choosing Campaigner
it was the first company used and then was easy to continue
Response from j2 Global
Replied November 2020
Hello Diane, Thank you very much for leaving this feedback for us, much appreciated! All the best, Carlos, Customer Marketing Manager
September 2018
Scott from Cumberland Hill Neighborhood Association
Company Size: 2-10 employees
Industry: Non-Profit Organization Management
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
2.0
Value for money
2.0
Customer support
2.0
Functionality
2.0
September 2018
Much to be desired
We understand Campainer is not just an email program, but they don't seem very interested in our suggestions along the way. It's disappointing that in all these years, there hasn't been any kind of redesign for ease of use. At what we are being charged monthly; we are likely going to shop around and see if there is something better matched for our needs, and priced more competitively.
Pros
We use it for simple email blasts to our neighborhood association. We don't use it for marketing campaigns, so therefore do not have the need for some of the functionality available with Campaigner. For our needs it works.
Cons
Ease of use. It is not intuitive, and they haven't done any kind of software or GUI redesign since we started using it (6+ years ago). Making a template should be a lot easier than it is: Creating and editing templates has a lot of old graphic (frames?) technology that makes for a frustrating experience when trying to line up text blocks with headers, footers and images. Writing an email with attachments should be easier. Having to upload a file/image to the media library, and then importing it into your email is a lot of steps. Instead, allow a person to add a file/image to an email note in the same simple fashion as any other email client works: add a paper clip button and allow us to select the file to add to the note. That seems like it should have been done a long time ago. Also, if you accidentally remove a person from an email list, you have to call up Campaigner support to get it fixed; you can't manually fix it yourself. Very annoying.
Response from j2 Global
Replied October 2018
Hi Scott, Thank you for taking the time to review the platform. We appreciate the feedback you provided in regard to the platform and have passed the feedback on to our product team. If you have any additional issues or questions please feel free to let us know. -The Campaigner Team