MangoApps Software

Pros

I like the wikis and the ability for team members to add content

Cons

Some of the features and functionality seem a bit dated, could use improvement

Pros

It's a good way to get our members together in a community forum.

Cons

I wish there was a way to lock wikis so only certain people could edit them.

Pros

Very easy to use and intuitive. Good breadth of functions available. Like the ability to use as document repository w/search function.

Cons

Not a fan of the Project Management approach. Not nearly as complete as MS Project or Smartsheet.

Pros

The fact that is easy to use and control who can see what. You need like a day training and you are done.

Cons

The fact that I am an admin and I still could not delete a project. I tried for a while and the help section still did not help me

We have found that MangoApps allows us to attach and share documents that need to be viewed by an entire department in one location. If they belong to the specific group or department, they have the ability to go in and edit documents and save it a a new revision. This feature help when we need to have documents that others outside the group cannot see. We also have the Intranet page that allows us to post content that everyone in the entire company can view. We post a variety of content like thank you letters from customers, employee wedding photos, baby photos, etc. This allows everyone to go to one location.

Pros

I really like the ability to create different groups and departments. This being a business specific application, it is very important to be able to break out content that is specific for each group or department. This allows users to not be overwhelmed with content that does not pertain to them. I have been using this software for a few years now and I can honestly say that it has evolved over the years they have spent a significant amount of time making changes to better suit the end user.

Cons

I feel that updates are pushed out to the web and client with hardly any warning. This makes it diffficult if we have instructions created on how to navigate to a specific area in Mango and then they make changes to the location.

It is rock solid and does exactly what I need. Also, it is very apparent (especially by this survey) that the developers are diligent in making the product better.

Pros

I use MangoApps mostly as a screenshot tool with the ability to annotate. The annotation ability is the best part and the reason why I went with MangoApps.

Cons

Some of the annotations could have more variations. For instance, the arrows are very big. Sometimes I want an arrow is thinner or at least more understated.

Pros

I like how much support we got from the Mango team to get the product up and running. Also we were able to get this tool up in a very short time!

Cons

The customization aspect. It was hard customizing some of the overall css styles for the site

Pros

We use it in school to help teacher work together.

Cons

To get full use I would need to pay for use.

Overall we're happy with the product, and will continue to use it.

Pros

Collaborating in MangoApps is almost automatic. We have a thriving ecosystem of Groups, Projects and Departments in MangoApps.

Cons

Sometimes the updates are pushed and changes made to the UI or to functionality (which sometimes cause bugs) with little to no warning. A better communicated and tested update process would be beneficial.

Pros

It provides the resources we need for our members

Cons

Seems outdated. Some of the functionality is not intuitive.

Once it was setup is was fun to use. Choosing features is the hard part. Almost no organization would need all those features. You spend a lot of time in setup to get things just right. The features are easy to use after setup and employees generally enjoy or at least tolerate the experience.

Pros

Tons of features: blogs, notifications, instant messages, polls, CRM, top posts, employee morale boosts, employee org charts and many more. Just about everything you could ask for. No feature is "best in class" though. Features are implemented adequately, but not superbly.

Cons

Way too much administration involved. Even on the user side, setting up a single account takes too long. The admin side is even harder. Not enough customization of look and feel. Only the vendor can really brand it to your organization.

Since we were assigned an experience specialist, I would say things have gotten better. Unfortunately that staffing assignment was made too late.

Pros

It worked well when our Network was small.

Cons

It was very slow, cumbersome and difficult to manage as the admin. Zero training provided for the first 4 years of use.

Pros

Cost effective solution with lots of features and very helpful support and development team.

Cons

Reliability is an issue. A lot of times new patches seem to break things and in general we spend a lot of time fixing/updating installations across team PCs.

Our entire knowledge base is being handled by mango apps. We're categorized into different departments so the departments feature for us is very handy.

Pros

User management, departments and roles have been best organized. The APIs are a big plus. We usually use skype for text communication but we've also considered mango apps chat as an alternative.

Cons

It should have a desktop application as well, like for macbook and windows.

The main benefit aside from a central location for our files is keeping employees who are spread out across four countries connected.

Pros

I like that it brings a social networking style "intranet" for our company. We can store shared files, have a nice company directory, and post fun updates to all. We are an international company and it is a great tool for keeping remote employees connected.

Cons

The search feature doesn't always pick up what I'm looking for, which can be frustrating.

Pros

I use TinyTake for a versatile snipping tool that allows me to quickly and easily capture any region and place it where I need it, or into a file for later. The screen recording tool (up to 5 minutes per clip on my free use app) has been a tremendous boost for creating training and informational videos at work.

Cons

The touch-up tools for editing a screenshot are not strong. Maybe that's expected as this is FREE, and I can drop the snipped region into any program in seconds. But there are times I would like to do that work native in TinyTake, and since the option is there, I include that in my rating.

I work in it all day. I enjoy working in MangoApps.

Pros

Able to look at a lot of information on 1 page.

Cons

The amount of buttons should be in proportion to your access.

So far the program has worked flawlessly and made it easy to share my screenshots in a meaniful way with fellow employees and clients.

Pros

It makes it easy to capture what you want from the screen, annotate what you want to highlight, and paste to documents and/or email.

Cons

It requires you to use Shift along with Control + C instead of just Control + C for copying what you have ready for pasting. It is only something you have to learn and is not much of an issue.

Pros

Ease to add new members to the platform.

Cons

The search functionality does not work when you have 800 people on the platform.
Files shared in conversation are not tagged appropriately.
Wikis must be linked to a Forum.
Phone app does not work.

We've used since 2013 I believe, it's been a great collaboration tool and useful to get things out of email and store shareable (thats the key) data in one place. I like it!

Pros

Easy collaboration in the feeds. Teams, groups, and projects make it nice to only see what the things you're involved in and not everything going on in the company. I like the Intranet, we use it to share company information, employee accomplishments, and even the menu for the cafe downstairs.

Cons

When you want to view a task from the feeds it opens in a pop up view and it not useful because you don't see the comments, I always have to "copy link" then paste that into the browser.
Trackers, the line number is static, so it you sort the numbers stay the same, so if someone reference a line you may not be looking at the same thing if you sorted, there needs to be an actual unique Id.