Supported Operating System(s):Mac OS, Web browser (OS agnostic), Windows 2000
About QuestBack Enterprise Feedback Suite
Questback is a cloud-based solution that helps businesses to track employee feedback through various channels. The solution caters to various industries such as healthcare, automotive, retail, energy and hospitality.
Questback allows users to capture feedback collected from employees, customers and other related communities and respond to their feedback in real-time. The solution provides an online community that assist customers to interact by sharing information in the form of blogs, forums, surveys and polls. Users can track customer activities and experience through mobile applications using geolocation, app notification and iBeacon.
Questback’s dashboard displays information about customer experience, operational and transactional data that...
1 Reviews of QuestBack Enterprise Feedback Suite
1.00 / 5 stars
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Jen from Impact Analytix, LLC
Company Size: 2-10 employees
Time Used: More than 2 years
Review Source: Capterra
Value for money
Beware. Questback practices "dark-patterns" of auto-renewals
Horrendous customer service. No one answers phone. Outrageous terms.
Nice survey workflow. Easy. Automated reports.
We have not been able to get out of the expensive contract for this software that we do not use. We are trapped.