SalesRabbit Software

4.25 / 5 (174)

About SalesRabbit


SalesRabbit is a cloud-based sales enablement and customer relationship management software designed to help outside sales teams manage sales in the field. 

The software and mobile app include a suite of features for each level of sales organizations. Management-driven features include data collection and reporting as well as area management mapping. Reps can track lead progress in the field and use digital sales presentation tools during sales pitches.

SalesRabbit also allows teams to build customized agreements, approve customers from the mobile app and collect client signatures. Integrations with the core product include DataGrid, which provides homeowner information that automatically populates on maps in the app. The SalesRabbit Learn module is an online training system featuring content from industry professionals and a reporting system to track employee progress.

The system is accessible on Windows and iOS devices, as well as on mobile devices (iOS and Android).



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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

174 Reviews of SalesRabbit

Average User Ratings

Overall

4.25 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(87)

4 stars

(55)

3 stars

(23)

2 stars

(6)

1 stars

(3)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 174 reviews

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November 2016

Ben from Elite Home Security

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2016

Selling and running sales teams using Sales Rabbit

Managing hundreds of sales reps in the field in multiple cities and states who are selling various products has been challenging to meet all their needs and marry up the needs of our company and wishes of the shareholders. Our executive team reviewed various canvassing and field sales solutions to determine which one provided the best suite of features, was reliable, and inspired enthusiasm from sales reps to use the solution. As a direct to home sales company we need to have high reporting on how sales reps are using their time in the field and what they are doing with their time. Because Sales Rabbit allows us to see in real time the performance indicators that we care about, we can have productive performance conversations with individual reps or entire teams. The data from sales rabbit helps us lead our people and learn what high performing reps are doing so others can replicate. We streamlined our entire sales process into one application and everything our sales reps do is right within the app. Sales people like simple, mobile, processes that allow them to focus on the prospect and not the process. We track activities and prospects which cause us to close more deals and follow through on creating a relationship. Because our process is great, our sales reps tend to prospect and sell more so they earn more. This helps us retain our sales force and create great sales culture where we keep our best talent around which makes adding new team members and recruiting easier and more scalable.

Pros

I love that our Sales Reps love it. They use it, so we get high adoption of our sales processes, it saves us resources as a result. We create a better sales experience for our sales reps and therefore our customers.

Cons

The integrations could be more complete, but they are always willing to integrate more based on need.

February 2017

John from Clear Satellite

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

3.0

February 2017

Best tool out there to stay organized

SR has been crucial to my success. It keeps me organized and I no longer miss out on appointments like before. It's awesome for managing your own personal area and that of your teams. Well worth the investment.

Pros

It's ability to organize everything.

Cons

There's different features I would like added like Geo fences for my reps and the ability to create my own icons/markers within the app. I would also like it if I could load info into the lead like a picture.

Response from Sales Rabbit

Replied March 2017

Thanks for the feedback John! We are always looking to improve SalesRabbit. The ability to add attachments (including images) to the lead is coming later this year! As for customizing lead icons/markers that is done at the company level. If you have feedback for the lead statuses be sure to pass that on to your company admins.

October 2018

Jacob from Attendí, Inc

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

October 2018

The bouncy rabbit

I loved the pins, it saved me wasted time knocking on doors that was useful in facilitating more sales. I cant say there is anything better out there.

Pros

I really like the pin feature that allows me to drop unique color pins on homes that allow me to better know which homes have been contacted and which homes have not been. This is a great resource for follow up visits. it requires a team to still makes solid notes and make sure they are working hand it hand. I also enjoyed the maps functionality.

Cons

I did not love the communication aspect of the app, real time communication is key for me with sales. While I loved the pins and map, I did not love how sometimes it seemed to lag when I was going to a new area, it felt like it was buffering and would load all the pins in one area, it may have been more of an internet issue, but overall I thought there was a lot of good that outweighs the bad. This software works great hand in hand with other sales tools.

February 2017

Michael from Clear satellite

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

February 2017

Great for door to door sales!

I enjoy using sales rabbit! I have seen a lot more success in using sales rabbit than with out using it! I have more confidence in what I'm doing and who I'm selling to. Making leads has become a lot easier and to get the sale faster, giving me more time finding more sales! I have had some glitches in the leads and when I'm trying to put up leads of houses they are not loading but other then that I have really enjoyed it!

Pros

It allows to be more confident in selling because I have the information necessary to know how I can best help the people I'm talking to receive the best quality of services!

Cons

I have seen quite a few glitches in the leads when trying to pull up houses. I have seen that a lot of the information on houses are not up to date!

September 2018

Anonymous

Verified Reviewer

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

September 2018

Great Technology

Pros

For door to door sales this technology changed the game! I love that you can see your assigned area and mark which houses you’ve talked with and even put futures of if they’re a customer, wasn’t home, not interested, etc.

Cons

I feel like they were trying to update to much of the software to quick. There were many days the app wouldn’t not work because they were doing updates.

November 2018

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

November 2018

Sales Rabbit

It is great and constantly becoming better.

Pros

This software was clean and neat and easily filterable. It kept good door-to-door sales records and made for good area management. Managers are able to assign area to sales reps and monitor their activities in real time. The app is real easy and self explanatory. It very useful to keep data in all service areas to know of good leads for future reference.

Cons

There were some occasional glitches with but customer support was good and getting back with you and helping to fix problems.

February 2017

Colin from Now Communications

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

February 2017

Great product! Makes d2d way easier.

After three summers of doing d2d sales sales rabbit has improved each and every year. I lobe how they continue to change and make their product better and more user friendly. So simple to use and to grasp the concept of how it all works. Very easy to set up and easy to train new reps on how to use it! Great product. I would reccomend it for sure.

Pros

The leads! When yhey work right and are acurate.

October 2018

John from Fox Pest Control

Verified Reviewer

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

4.0

Functionality

3.0

October 2018

Lots of Potential but unstable

Great when it works. Really good UI and Design. Works really well as a Door to Door Sales Tool. Unstable. Until the stability issues are resolved, I would not recommend.

Pros

Ease of use is really high. It provides many amazing tools for Door to Door sales. (Area Management, Lead Pins, Easy to fill out contracts, etc...) It looks sleek and modern, and gives you the tools to sell door to door electronically.

Cons

Stability. We have used the software for 3 Years and each summer there seems to be some sort of feature that doesn't work or is broken. Last summer was the worst, there were a few weeks where reps could not login to the app and could not submit agreements (among other issues). Seems like Sales Rabbit may have just outgrown their server capacity?

February 2017

Kalin from Now Communications

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

February 2017

Excellent Sales Application

I have used the Sales Rabbit app as a door to door salesman for over a year now. I find that it is an excellent app for tracking sales, qualifying customers, making notes about certain dwellings, and finalizing sales. I find the ability to make notes on certain houses very beneficial. I have often noticed signs of a good customer at a house, but then been unable to find them home that day. Sales Rabbit allows me to make notes and come back to find that home again with ease. I also love that I can keep track of the houses I've visited which have no interest or who simply weren't home. This has maximized my time efficiency. The app is excellent for moving the sales process along. It allows me to show customers information about the product I am selling so that they are engaged in the sales process. I am also able to show them what they are signing up for as I move through the sales process on an electronic form. This allows me to lead them through the product they will be signing up for, finishing with their signature and acceptance of the deal. The app then allows me to submit the order easily and have my office set up their installation quickly and efficiently. The only improvement I would recommend is some more accuracy on the credit reporting the app offers. I have been in neighborhoods where the app shows terrible credit, but found customers who were more than qualified to purchase my product. Overall though, I find the Sales Rabbit app to be a huge asset to my sales work, streamlining the process.

February 2017

Bradley from DITV Communications, simulcast Communications, and Clear Satellite

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2017

Prequalify, prequalify, agreements!

This program is especially amazing for allowing me to establish whether a customer has enough credit to move forward or if I'm wasting my time. The real benefit if this program is the amount of time it cuts off from the call center. Eliminating the risk of typos and clerical mistakes. Also. The ability to save leads for the future makes this app juice! One more boon, I love the one touch navigation to a leads house.

Pros

The ability to prequalify my customers, and handle most of the paperwork online

Cons

No cons I can think of.

February 2017

Stetson from Premier home service

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2017

SR reviews

Sales rabbit is a great and easy way to organize all of my sales. It looks professional and customers don't question the legitimacy of protecting the customers information. I love how it tracks the areas that I have gone to and also allows me to cracked my sales reps areas as well.

Pros

Very organized and easy to use. It allows me to show my customers their information and how it is protected. It is a legitimate see to show that the service we are doing is legit.

Cons

none.

May 2017

Juan from