One of the best software products we have seen so far. Great support!

Pros

The team at ClickPoint is always on top of issues when any arise. The product itself is awesome, as it can do things most other software companies are still thinking of doing. The best part of the product is that it is secure and very easy to use. I had no knowledge of XML, HTTP Post/Get, or Ping Post whatsoever, but they trained us well, and the software is very vast and can handle pretty much everything any lead gen company would ask for.

Cons

The only thing I think it should have is to be able to see the actual per lead payout in the vendor portal, even in Revenue Sharing mode. It should deduct the cost based on percentage and show accordingly in both the admin and vendor portal.

Great CRM

We have been using Clickpoint for months now and love Our support team and account manager they have a great grasp on what we need done.

Pros

The cost is great for a medium to nearly enterprise business.

Cons

Ring response is still in beta. Inbound call tracking solution is a must have!

Two thumbs up

Good product, serves it's purpose, easy to use and always improving. I would recommend this product.

Pros

Easy to use, pricing is fair and customer support is usually very quick to resolve issues. They are also always working on ways to improve the software for ease of use and better functionality.

Cons

At times, the software has operated slow due to internal glitches that were resolved fairly quickly. In the initial stages of use the "search" tab was diffcult to use and frustrating but the software has been revamped and I have not experienced these problems since.

Serve up leads to call center agents per business requirements

Pros

SalesExec is a affordable yet scalable product with excellent support system.

Cons

Analytics could be improved by allowing ad hoc queries

Very Happy with SalesExec

We have been using SalesExec for several months now and are very happy with the software. Having previous experience with other CRMs, I found SalesExec very intuitive and easy to set up and manage. I would highly recommend it for start ups and smaller companies because it is very adaptable and affordable - great value

Pros

SalesExec is very intuitive and easy to set up. It was the only CRM that was within our budget and also provided all of the functionality that we needed

Cons

Occasionally the software has experienced periods where it operated slowly but those were quickly resolved. We also experienced difficulties with the search functionality but search was recently dramatically improved and those issues are resolved

The team at ClickPoint software is great. I have been using their software for years, for a variety of functions. When SalesExec first came out, I had my reservations and let Gabe Buck know about the features I was hoping to see added (drag and drop layout function, history tracking, read-email reports). Well, the newest version of SalesExec added everything I asked for and a few additional things (integrated power dialer, extra reports, notifications function similar to Facebook, etc). I am really impressed with the software, and I'm even more impressed that the team actually listened to my feedback and made the exact adjustments that were on my wish list. I have worked with many other systems, but SalesExec is a real threat to the major players, and at the current pricing it's a great value as well.

Great Value

Pros

The affordability, support, training and constant improvements are impressive. I have not found anything I needed from this software that it could not do.

Cons

History tracking and summary reports are lacking, but I do believe they are working on improvements to these features.

Culligan taking a big step!

I have been working with Sales Ex over the past months and have nothing but praise! Their product is simply amazing but most importantly is the customer service is second to none. In this world it seems customer service is a thing of the past but not with Gabe Buck and the Click Point Crew........keep up the great work, your product is making a difference for our Brand!! Scott Schiesser

Pros

It's all GREAT!!!

Cons

NONE!!

Call Center Manager, SalesExec Admin

Pros

SalesExec is very straightforward, and everything can be easily set up and customized.

Cons

It has operated slowly a few times, and we have had a few issues with the search functionality, but support is always very responsive, and issues are resolved quickly. Downtimes have been minimal compared to other CRMs I've used.

Xgen Leads Review of SalesExec

Pros

The vendor provides great customer service and is almost always there when we need help troubleshooting. Customer service reps are polite and knowledgeable.

Cons

The availability of the chat representatives could be better.

Clickpoint Training

Pros

Easy to read charts that quickly allow me to see the information I am looking for.

Cons

We've had challenges with it meshing with all our lead programs.