SendinBlue Software


 

SendinBlue is a cloud-based email marketing tool suited for organizations of all sizes. It offers marketing automation, email campaigns, transactional emails and SMS messages functionalities within a suite.

SendinBlue allows users to create mobile-responsive emails using design tools. Users can also schedule and automate marketing campaigns and pre-test messages’ deliverability before sending campaigns. Transactional emails may be sent via SendinBlue’s SMTP service or API. The contact management functionality allows for importing contacts, categorizing lists, collection forms, behavioral forms and more.

SendinBlue also features reporting, which allows users to create reports on basic statistics, such as open rate, click-throughs and more. Other reporting features include per ISP, exporting results into Excel or PDF and heat maps.

SendinBlue can be integrated with organizations’ websites and management tools. SendinBlue plugin is also available to be installed with other content management and e-commerce systems such as WordPress, PrestaShop, Drupal, WooCommerce or Magento.

 

SendinBlue - Email design templates
 
  • SendinBlue - Email design templates
    Email design templates
  • SendinBlue - Campaign builder
    Campaign builder
  • SendinBlue - Reports
    Reports
  • SendinBlue - Integrations
    Integrations
  • SendinBlue - Marketing automation workflow templates
    Marketing automation workflow templates
  • SendinBlue - Marketing automation workflow
    Marketing automation workflow
Supported Operating System(s):
Web browser (OS agnostic)

161 Reviews of SendinBlue

 

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Software Advice Reviews (1)
More Reviews (160)

Showing 1-1 of 1

David from IF Creative
Specialty: Marketing agencies
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

Genius in its simplicity

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

My rate of delivery has improved significantly and no negative action logged. Open rates are up as well. Might I mention that their customer Service is unmatched in this space. I am a loyalist now to SIB.

Pros

After testing several platforms I could not be more pleased with my decision to team up with Sendinblue. The templates are clean and simple in their presentation. In fact, my messaging has improved since using SIB. I have matched the clean and simple and results are proof it’s working.

Cons

Some old habits take a while to break. I wish There was a bit more flexibility in the builder such as laying text over images. Not a big issue.

Review Source
 
 
 
Showing 1-20 of 160

Marlene from Ediciones Uniriqueza
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

October 2018

October 2018

Incredible features for marketing

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Sendinblue is a software for email marketing that includes an autoresponder, important for campaigns. It integrates with Google Analytics and with your WordPress what makes it different from the rest of its category. Sendinblue is powerful and intuitive, segments contacts and maintains a dedicated IP.

Cons

I have not been able to think of something wrong with Sendinblue, it has so many good things and special features that make your work much easier, at a more affordable cost than other similar software.

Review Source: Capterra
 

Giorgi from Philip Morris International
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Most intuitive Email + SMS campaigns platform

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

Overall, with the certain project, Sendinblue totally proved its effectiveness. We are happy to have it found out and that started using. So far, everything is working beyond expectations.

Pros

The biggest advantage of this platform is the integration between the SMS and email campaigns that can be run from within the system. While engaging with the target audience through these two channels - Sendinblue proved to be very effective platform. Furthermore, what I also love the most is the intuitive and vivid main interface that lays out all the necessary details you need about the campaigns. What's more, the platform has such good feature as intuitive email builder, unlimited contacts upload, automation, etc. Overall, it's very good tool to use, moreover, if you do this mixed (SMS+Email campaigns).

Cons

The only thing so far I disliked was re-activeness of the platform when it came to the point to send the emails. So, everything was ready and the platform then asked to verify the source of the email database. We do get it's totally right approach to avoid the spam databases, but we were totally mislead and basically were late to send out the campaign due to that. So, proactive messages about this while creating the campaigns would be good to have for other fellow marketers as we already learnt the lesson.

Review Source: Capterra
 

Eli from Vidology
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Lots of features and free trial is great

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

It is very easy to schedule mass emails and see who opens them and interacts with them.

Cons

To access lots of the nicer features you need to have a paid plan, which gets pricey.

Review Source: Capterra
 


October 2018

October 2018

Powerful mail sender

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It is easy to set up your newsletter look, you have different price plans helping to onboard at your peace. you have campaigns ( mail or sms), transactional and automation at your disposal.

Cons

There could be improvement on user onboarding and training, videos would be helpful, and a bit more content also.

Review Source: GetApp
 


September 2018

September 2018

Decent email marketing tool.

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Easy plans, pricing and subscriber count.

Cons

No cons as such, decent tool. The pricing is an attraction.

Review Source: Capterra
 

Johnbosco from Networld Communications
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

Useful

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

With SendInBlue, it's easy to send out weekly newsletter to all my subscribers

Cons

There terms do not support certain promotions and content

Review Source: Capterra
 

Brooke from COPYLEAKS
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2018

August 2018

Great for large contact userbase

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Because we have a large user base, sendinblue is one of our only cost-efficient options. It's good for now but they have a few things to improve on.

Pros

Overall the sendinblue features are good for sending basic emails and updates to users

Cons

There are a few bugs when it comes to the designing letter part and sometimes you have to put your screen in full screen mode in order to access all of the icons.

Review Source: Capterra
 

Tohibullah from Gen-Ct Support
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2018

August 2018

Great features and functionalities but need to make things user friendly

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

Maybe, it has great features and functionalities, but they need to make things user friendly.

Pros

When we first came to know about Sendinblue, we had big expectations. Features like 300 free emails per day together with all the great functionalities including automation, integration with one's website/blog are there. For those interested in affiliate marketing, they are running an affiliate program on cj.com as well through their own portal. The one running on their portal has multi-level marketing feature meaning you are incentivized for referring more affiliates.

Cons

After spending an hour or so, we soon realized that it is not that user-friendly or easy to use. Despite confirming email, getting the message: "Your account has not been validated yet. You are only a few steps away from sending your campaigns." Fail to understand the relationship between importing all of contacts, completing profile, creating and scheduling newsletter with validation.

Review Source: Capterra
 

Mihai from AiPeste Group Retail

July 2018

July 2018

Great for startups and people just starting out in marketing

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

You can very easily get acquainted with all the futures and has easy steps in createing your first campaign, also the dashboard statistics are very good and reliable,

Cons

It is quite limiting for advanced users and kinda expensive for massive marketing campaigns, it can spit out some unexpected errors on delivery

Review Source: Capterra
 

Wali from ALTthinkR

June 2018

June 2018

Excellent customer support at every step

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Lots of premium features even on a free plan. Higher plans are much more affordable than other competitor products.

Cons

Not much to dislike honestly. Although I would like to suggest that landing pages should be introduced as well :)

Review Source: Capterra
 

Sanne from Sanne Huijbregts Music
Number of employees: 1 employee Employees number: 1 employee

June 2018

June 2018

I'm extremely happy with the simpleness of use and quality of emails!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

More coverage for my monthly output as a musician.

Pros

It's very no-nonsense and you have a clear overview of all your stats, emails and contacts. Even for a dyslexic person it's a great tool to write newsletters!

Cons

The 300 emails per day limit, but I prefer that over a contact list limit like with mailchimp or others. This way I can build up an unlimited list, and pay if I need to.

Review Source: Capterra
 


June 2018

June 2018

So far pretty easy to figure out

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Spreading my influence to potential clients

Pros

The drag and drop feature for designing emails is pretty convenient and easy to learn how to use, even for first timers

Cons

You have to wait to be verified before you can create multiple campaigns, but I guess that's understandable

Review Source: Capterra
 

Mike from CloudBox In.

June 2018

June 2018

I have been a Mailchimp user but moved because of the product flexibility and the excellent service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to use and flexible plus good reporting and feedback. Whilst the software meets our needs it has been the customer service that has really impressed me. I am sure there may be other features that we have not found yet that we will use in the future.

Cons

There is nothing that we have found that we do not like about the software. having said that, we would like it to be more flexible when it comes to suspending the account due to results outwit the standard metrics. We only send e-mails infrequently so sometimes our data sets get out-of-date.

Review Source: Capterra
 


June 2018

June 2018

Excellent alternative to higher costing mail services

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

As my email list was getting larger, I needed a FREE alternative to MailChimp - SendinBlue was the only option that let me have an unlimited list but limit my emails sent - perfect for my newsletter.

Pros

The unlimited number of email addresses. I need to keep a large list but send newsletters in small batches, this is a perfect free alternative for me to do that.

Cons

Looking to upscale is a big leap, but I supposed credits could work, need an 'almost-free' (super low cost) option.

Review Source: Capterra
 

Rory from Ghost Creative
Number of employees: 1 employee Employees number: 1 employee

June 2018

June 2018

Very easy set up and use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Automation!

Pros

Ease of use, intuitive dashboard, support staff. I like the list segmentation and automation options too.

Cons

Nothing. There are no features that don't add value. If I had to choose something I didn't like it would be that I feel the design could be slicker

Review Source: Capterra
 


June 2018

June 2018

Great free tier and good value

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

We trialed SendinBlue for a little while and it was quite easy to use. It's got some new automation features too which is great.

Cons

The app was often quite slow to load, and you have to wait around to move between sections to do anything.

Review Source: GetApp
 


May 2018

May 2018

So easy to use!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

We needed a tool for one of our company's first mass email campaigns and SendinBlue made everything so easy. Building email templates is quick and easy, and so is uploading contact lists. Their customer support team is also amazing!

Cons

The only thing to be aware of is that your first campaign takes longer to send since SendinBlue tests a percentage of your email list for quality. This didn't cause us any problems, but make sure you send early if you have a tight deadline.

Review Source: Capterra
 


May 2018

May 2018

Well functioning contact platform. Easy to set up and import contacts.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Send In Blue has many Newsletter templates that will fit majority of user needs. Easy to create your messages.

Cons

Not a big issue but sending plain emails is not what Send In Blue wants. Their system wants Newsletters and double opt in as primary

Review Source: Capterra
 

Benjamin from Buske IT
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

Nice tool for marketing automation

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

SendinBlue is a nice tool for marketing automation, which is also available in several languages and covers most of the features you would expect from such a tool. In addition to that, it is also completely free of charge and makes email marketing a lot easier. I have been using it, after I had some issues with MailChimp and I was really surprised. These days, there are not a lot free tools around and this one is really great.

Another good thing, worth to mention, is the excellent customer support. Their service staff does really everything, to please you and to help you with any questions or issues, you might have.

Cons

SendinBlue in its free version lacks some important features. For example, there is no social media support, unless you get one of the paid plans. For bigger businesses, the free plan with its limited email support might also be an issue. In addition, there is no plan, that offers unlimited emails.

Review Source: GetApp
 

Miguel from Gestão de Marketing Digital
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Excellent E-Mail Marketing tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

One of the best e-mail marketing tool!!

Pros

- excellent price
- you pay the emails you send, regardless of the size of your email database
- you have a lot of features, like the BIG players

Cons

- you cannot send a text with the TEST email.
- you cannot have separated unsubscribe by the List.

Review Source: Capterra
 
 
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