




Accessing client information





Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Web browser (OS agnostic), Windows 2000, Windows 8About StreetSmart CRM
Infostreeet, Inc. offers StreetSmart, a Web-based IT and productivity software suite that also includes a customer relationship management (CRM) application. StreetSmart CRM is focused on serving sales and customer service professionals working with small businesses.
StreetSmart records customer information in one centralized location, providing salespeople with tools to track potential clients and manage leads, clients and contacts. It also creates customer profiles with purchase history, meetings and project information.
Features of StreetSmart include customizable fields, such as “Call for follow up,” “Mail literature” and “Send quote,” and notification alert features.
The solution also provides and manag...
Accessing client information
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Web browser (OS agnostic), Windows 2000, Windows 8Average User Ratings
Overall
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
Filter reviews by:
Sort by: Most Helpful | Most Recent
July 2018
Todd from Concierge Resource
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
July 2018
Excellent
Pros
As a legacy user of SkyOne, I have seen the company's ability to respond to and provide the best systems for organizational operations and improvement. They do this by having a constant "ear to the track" to perpetually monitor the needs of the market. While managing this effort they (InfoStreet/SkyOne) have still provided the highest levels of customer care and service. Providing quick response to customer's requests is a good metric, but you have always provided nearly INSTANT response no matter what the issue is. Good Job Guys!
Cons
Some applications are not mobile optimized. But I have been able to and can work around that.
March 2019
Ali from Softmedics
Company Size: 2-10 employees
Industry: Information Technology and Services
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
March 2019
Outstanding Customer Service
One of the outstanding strengths of the company that resonates in all the offered product is the quality of customer support, or customer success as it is called.
Pros
Navigating across disparate software components is a tedious task and usually ties users to a specific hardware. SkyOne gathers components under one umbrella that is not only easy to access but also provides a unified, hardware-agnostic interface and platform. This makes staff on-boarding, user access, and access control much more efficient for system administrators and users themselves.
Cons
I would like to see more apps in the App Market.
December 2016
Ilene from ACC National Capital Region
Company Size: 2-10 employees
Industry: Non-Profit Organization Management
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
December 2016
Terrific for e-mail
We haven't used all the functionality available from InfoStreet's StreetSmart, but have been very happy with its e-mail system. Easy to set up inbox and folders and organize as we want. Easy to search for old e-mails. (Only wish we could sort by unread e-mails.) Have had little trouble with downtime or server unavailability. And customer support is fabulous - very responsive. Recommend them highly.
Pros
Ease of use. Customer support. Ability to set up customized distribution lists.
Cons
Can't just view unread e-mails.
February 2019
Barbara from Enterprise Publishing Inc.
Company Size: 2-10 employees
Industry: Publishing
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
February 2019
Great customer service
Pros
I've been a client/user since the inception of this company. I'm probably the least tech-savvy person so when I say the SkyOne product is easy to use, its not an understatement. I can't speak to the specific tech but this product makes my job easier.
Cons
Not mobile friendly but make it work when I need to (which is rare).
March 2019
Kayhan from Law Offices of Kayhan S. Shakib
Company Size: 2-10 employees
Industry: Law Practice
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
March 2019
Fantastic
In one word: Fantastic.
Pros
I pretty much like everything about the product. Ease of use, value, meeting all expectations. Most I like about the company has been the personalized help we have received on rare occasions we needed help.
Cons
I cannot think of anything I do not like about the product