About TeamGram

TeamGram is a cloud-based integrated customer relationship management (CRM), quotation, proposal and sales management solution that helps businesses manage their workflows and sales cycle.

TeamGram offers CRM capabilities that enable businesses to manage interactions with new and existing customers. Users can define deals for prospective sales and prepare sales quotes that can be revised and converted into orders. The solution enables users to manage and track their inventories in real time and add products when required. The task management feature allows users to create and assign tasks to themselves or coworkers, set due dates and track progress.

TeamGram also offers a mobile app for iOS and Android devices for remote usage. Services are offered on...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

34 Reviews of TeamGram

Average User Ratings

Overall

4.85 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(29)

29

4 stars

(5)

5

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 34 results

January 2020

Brian from Fire & Rescue Products

Verified Reviewer

Company Size: 11-50 employees

Industry: Public Safety

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2020

Everything we expected and so much more

The few "problems" we did have we were able to work with the supprt team or our salesman Henrique and they were resolved. The support team is awesome, very knowledgeable and fast to respond. Even when we created our own problems they were willing to step and and correct our mistake in a very fast time frame. We looked at several other products and are so glad we decided to go with Teamgram, everyone loves it. Thank you Henrique and the entire Teamgram support team.

Pros

We work in a very challenging industry with many vendor and part numbers. The ease of uploading and updating price lists has been a huge advantage of software we prevously used. Also the team aspect of Teamgram is a great help for our sales team, everyone is on the same page and know what everyone else is working on. The shared information, contacts, quotes, sales etc is a great tool that helps everyone from sales to service to parts.

Cons

This is a hard one to answer as most of the problems we encountered were self inflicted and caused by us. The few "problems" we did have the support team and our salesperson worked with us and resolved or discovered a work around. We really don't have anything to say we liked the least.

Reasons for Choosing TeamGram

Teamgram offered all of the features we were looking for and more at a very affordable price point. When using the demo trial, the sales and support team were extremely helpful. We were hoping that this was not just a "to make the sale" tactic and we were extremely happy to see that this is the normal operating process for them. What you see from the start is what you get and we can tell you it actually got better after we purchased and started using the product.

October 2019

Andrea from EmployAbility: Employment and Housing Solutions, LLC

Verified Reviewer

Company Size: 2-10 employees

Industry: Individual & Family Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

October 2019

Perfect for small teams

We have been using it for several years and it is very heavily utilized the help us stay organized. We are not a sales team so don't utilize all of the features but the ones we do use are very helpful.

Pros

This software is a lifesaver for our small team. We list tasks and can assign just ourselves or add anyone who may be able to help. We utilize a team approach so several people may be working on the same thing. Being able to write notes on tasks and the bar showing how complete the task is are also very helpful. We also try very hard to enter contacts so that everyone doesn't just hoard their own.

Cons

Adding contacts is a little tedious. I have an app on my phone that takes a picture of a business card and filters all of the info into neat little categories. With TeamGram I have to first create a company then add a contact. We also tried the Incoming Calls feature for awhile and decided it wasn't a good fit for us because it required that everyone check the tab regularly. It would be more helpful to have an alert that a call came in. Instead, we reverted back to IM.

October 2020

Berke from Tekser Tourism

Company Size: 11-50 employees

Industry: Leisure, Travel & Tourism

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

October 2020

Our company personal organizer

We are using Teamgram on daily basis and very satisfied with its services so far. Our management will keep continueing to use it and so we will.

Pros

Teamgram is being used for several years in our company. We are keeping all the data of our clients, suppliers and more. We are requesting for annual leave thru teamgram where our supervisors can approve it. We are also inserting the necessary informations and new thru there so everyone in our company can check it out. It is mendatory to use teamgram in our company

Cons

At the beginning some of us was a bit confused about the interface and the system but after we got used to it we saw that it is very easy to use and very effective for a company like us. There is nothing negative I can say abour this product.

April 2018

Kelley from AML Limited

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

2.0

Functionality

3.0

April 2018

Overall Very Useful Tool

Pros

I like all that it can do and find it useful with a sales team spread between 3 cities. The software is able to follow a project lead all the way through shipment of the product. The fact that it is cloud-based is a huge feature. The mobile app is excellent even though several of the features are not enabled and the screen looks different in the mobile format.

Cons

It does not seem to be stable since I have several times had it crash multiple times through active use. I wish that the threads or parts of the projects were easier to tie together no matter what screen you are in. There is no feature to auto-fill the cells even though some information is often repeated. I wish it had this feature. The duplication of the information is a time stinks.

December 2019

Murat from Accuras

Verified Reviewer

Company Size: 11-50 employees

Industry: Information Technology and Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2019

Why we selected TeamGram as our CRM tool?

TeamGram has a very responsive and resourceful team that is fully committed to support our on-boarding. The tool is self-serving. Min training is required.

Pros

We're a small organization operating globally with regional offices in Toronto, Delaware, Dubai and Istanbul. We're searching for a CRM tool that is not cumbersome to implement and that we can operate globally with min overhead. After being introduced to TeamGram, we're up and running in less than 48 hours. TeamGram is a streamlined product that comes with intuitive and user-friendly UI. If you want agility and speed, do not have IT resources, TeamGram is the right tool.

Cons

At this moment, I do not have any negative comments.