uberVU Software

4.25 / 5 (18)

About uberVU


uberVU is a social media monitoring solution built to manage your company's presence from all aspects: engagement, analytics, social automation and collaboration. Working with popular names such as Microsoft, BBDO, and Paypal, uberVU gives companies the tools to gather sound insight about their brand, industry and competition.

This web-based system was designed to pull data from multiple platforms and combine it into one easily accessible, social intelligence dashboard. Signals is their feature that scans mentions and conversations of your brand. It recognizes actionable information like trending stories and spikes in volume, and mentions from influencers. From there, it helps you prepare for your next action and set alerts to track the response.

We really like the advanced tools they have for maximizing engagement with your audience. Their analytics help users detect when most fans are online and uncover opportunities to get the right information in front of them. uberVU suggests popular content to share that is pertinent to your industry. Their Influencers tool identifies personalities who are already participating in the conversation and Smart Scheduling automatically times your posts to position them in front of the largest audience.

uberVU is priced based on streams, not number of users or mentions. It is a great fit for businesses across markets looking for a software that will help them manage and track their social media efforts from every angle.



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Supported Operating System(s):

Web browser (OS agnostic)

18 Reviews of uberVU

Average User Ratings

Overall

4.25 / 5 stars

Ease-of-use

4.0

Value for money

3.0

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(7)

4 stars

(8)

3 stars

(2)

2 stars

(1)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-18 of 18 reviews

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July 2018

Anonymous

Verified Reviewer

Review Source: GetApp


Ease-of-use

5.0

Value for money

2.0

Customer support

5.0

Functionality

3.0

July 2018

Sounds good, but very expensive and costs keep adding up.

Pros

Where Insights shines is it's real time data, that most don't offer. You have to wait for things to be compiled into reports before you can view them. With Insights, you are able to view your reach and social streams in real time, to quickly analyze the interactions and reach of your posts.

It anaylyzes SO many sources to help you handle your metrics and know what stream is going to be more productive for you to focus on, and what customers are clicking and interacting with at any given time.

You can also post updates from an RSS feed, and it has mobile apps and customized reports, which are great for those of us working on the go, or needing specific analytics per report.

Cons

I utilized Hootsuite Insights through another author that had it, and helped her figure out where to focus her marketing. It seemed like a decent program and well built, so when I got back home, I decided to investigate it for myself.

Imagine my surprise when there is no pricing information to be found on their website. You need to contact a salesperson to get any information on price, which is a huge turn-off right off the bat. Needing to contact someone to learn basic costs tells us we likely can't afford it, and makes it a high pressure situation instead of letting us gather all our facts first before narrowing down companies.

From research I've done, it seems like the costs just continue adding up- using a URL shortener, getting more than 2 reports, adding untold costs to your yearly spend. There are cheaper services out there that don't nickle and dime you with every single thing.

February 2015

Scott from Fujitsu


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

February 2015

Stop looking and start using this tool!

Pros

Logging into uberVU is the first thing I do every morning. In the time it takes for me to finish my first cup of coffee, I can view my Signals dashboard, check on assigned tasks, and see key metrics.

Cons

The cost. Yes it's worth it, but when budgets are small it's a premium priced tool that many users will never get the chance to use.

March 2019

Mofoyeke from Redberyl Management Consulting Ltd.

Company Size: 2-10 employees

Review Source


Ease-of-use

1.0

Value for money

3.0

Customer support

4.0

Functionality

4.0

March 2019

DOES WHAT IT SAYS

Pros

Being able to access the performance of all my social media marketing and visibility efforts on one dashboard is a game changer for me! This tool helps me narrow down the specific activities and efforts to keep at and those to discard based on performance

Cons

It keeps evolving so for now, I have no complaints about this tool

August 2013

Anonymous

Review Source: GetApp


August 2013

uberVU Review – Use Social Media to Gain Brand Insights

uberVU’s tools fall into a few main categories. The bread and butter of the product is a feature called “Streams.” A Stream can be a themed search or a connected social profile, like a Twitter or Facebook page. In most cases, businesses will set up Streams as a way to track what people are saying about their brands online, using uberVU’s tools to filter out mentions from specific sources (like notoriously biased blogs, for example) or geographic locations (like foreign countries).

Pros

Real-time insights give brands a head start when a crisis erupts.

Cons

Some features may be too sophisticated for small to mid-size companies.

Response from Hootsuite of uberVU, Inc.

Replied August 2013

Thanks for your kind words about uberVU, Stephanie! You did a great job capturing our focus on delivering insights that matter to social media marketers. Appreciate the time and energy you spent pulling this together. If I can ever answer any further questions about the product, don't hesitate to reach out. - Elisabeth, Community Manager at uberVU

February 2018

Sunil from Symphony SUMMIT

Company Size: 51-200 employees

Review Source: GetApp


Ease-of-use

4.0

Value for money

4.0

Functionality

4.0

February 2018

Very Useful Social Media Marketing Tool

Pros

Ease of use.
It helps to schedule the social posts, that is why most of the marketers like this product.

October 2014

Jason from Vex Industries


Ease-of-use

4.5

Customer support

3.0

Functionality

4.5

October 2014

uberVu review

Pros

The instant feedback about social media users viewing patterns and habits is really innovative. I also really like that the information is displayed in a user friendly way.

Cons

I can't really complain much about this product. Sometimes the processing speed is a little slow moving from page to page but sometimes I feel like that could be our own Internet speed and not the companies fault.

October 2014

Lisette from l and l real estate


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

October 2014

I love the program. It is easy to use, and we all are grateful to have it.

Pros

The functionality and how easy it is to use. I found it very easy to navigate through the system, and it was clear. It didn't take me long to figure out everything

Cons

The amount of money it took to buy it. Also, loading into the system took too long, and it was compllicated.

December 2017

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: GetApp


Ease-of-use

4.0

Functionality

4.0

December 2017

Excellent tool if your organization is big on social media

Pros

Hootsuite has many different functions that can help you to manage your social media profiles. I like how it has great collaborating functions for team members to communicate and really work together.

October 2014

Hayley from RTFM Inc


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

October 2014

UberVU review

Pros

They are very reliable and always on time. Also, the price is very competitive and reasonable.

Cons

There is nothing that I do not like about uberVU, I like everything about them.

October 2014

Sammy from uber


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

October 2014

Best service i ever had from a app

Pros

It's convenient and easy to use. Always a great app to have on your phone in case of an emergency.

Cons

I wish it was in more countries, and had a feature where you can tip the driver from the app.

October 2014

Marta from CSC


Ease-of-use

4.0

Customer support

2.5

Functionality

4.5

October 2014

UberVU Rewieve

Pros

High quality business, professionalism and service.

Cons

I can not think about something that I do not like about the service. I have not had any bad experiences with them.

October 2014

Jenny from church


Ease-of-use

4.0

Customer support

4.0

Functionality

4.5

October 2014

great service

Pros

Prompt and efficient company. I enjoy doing business with them.

Cons

There is nothing that I dislike about them. I have nothing negative to say.

November 2014

Mike from Atomic Object


Ease-of-use

3.5

Customer support

2.0

Functionality

4.0

November 2014

uberVU Review

Pros

The low cost pricing was the best thing about this product.

Cons

The thing I liked least was the lack of customer support

May 2018

Jill from Wrapped Up N U

Review Source: GetApp


Ease-of-use

4.0

Functionality

4.0

May 2018

I highly recommend

Pros

Hootsuite Insights makes it easy to keep up with all my social feeds in one place. It's a great way to see and keep up what's going on with my accounts.

Cons

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