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Supported Operating System(s):
Web browser (OS agnostic)About Voiptime Cloud
Voiptime Cloud is a sales automation software that helps users capture leads through website forms. The tool is divided into four modules: Lead Management Cloud, VoIP Sales Dialer, VoIP Power Dialer and VoIP Call Center.
Lead Management Cloud is designed for small and midsize businesses. It includes customer relationship management and a built-in dialer, which helps users reach out to prospects. Other features include a Web Real-Time Communication phone, a click-to-call dialer and call detail records.
VoIP Sales Dialer acts as a dialing platform for sales teams and helps manage inbound and outbound calls, follow-ups and reporting.
VoIP PowerDialer is a telemarketing system, which is suitable for marketing and sales departments. VoIP Call Cente...
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Supported Operating System(s):
Web browser (OS agnostic)Average User Ratings
Overall
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
November 2017
Vladimir from Prinzhorn Group - Dunapack Packaging
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
5.0
Functionality
5.0
November 2017
Extremely simple and reliable software for sales
Pros
It's really great software that helps to lead and manage our customers. It helps to organize our sales in a more productive way so that we don't miss any opportunity. Thanks to the real-time dashboard, I can now analyze and control data and monitor my team's work. In addition, while working with a big amount of customers, I can customize fields for client's card and import data easily. And one more thing, now we don't worry about forgetting our planned events and meetings as with this cool system we receive reminders not only in software but also to our email address.
June 2017
Martin
Time Used: Less than 12 months
Review Source: GetApp
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
June 2017
Online dialer, recording, lead management and scheduling
Pros
I own a telesales company with a head office in Amsterdam and remote agents in different countries. All my employees use Voiptime to manage prospective clients and to make calls. This is a cloud solution, easy to log in, with excellent call quality. We record all conversations and are able to download them and to send to our clients who can proceed with leads. Lead and call statuses, callback, notes, lead source features help to work with leads more effectively. We definitely recommend this to business looking for a system to manage leads and to make online calls.
Cons
Only desktop version, no mobile application. Only outbound calls. When we export the database from the system into .exl file, we are able to export only lead contact information, no notes.
June 2017
Lucy from Advanced Vision Technologies
Company Size: 11-50 employees
Industry: Information Technology and Services
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
3.0
Functionality
4.0
June 2017
Outbound calls software with lead management options
Outbound calling, lead management options, affordable prices, online access.
Pros
Voiptime combines lead management tools with an outbound dialer. This was the main factor why we have chosen to work with this software. The price of Voiptime is relatively affordable, in combination with call rates of our sip provider, we've got quite a good deal. Unlimited call recording capacity storage, unlimited quantity of leads.
Cons
Very limited reports, system does not enable to buy a sip number as a part of the solution, only outbound calling options.
January 2018
Nazar from Technic for Business (TDB)
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
January 2018
Makes sales more effective
Pros
This software is a lifesaver to my day-to-day sales functions. It helps me to organize my performance and to be super productive. Now I can easily track lead's status, see all client's communication and listen to my previous calls. With the help of click-to-call functionality, I can reach to my clients just with one click. Cons: I don't have now some urgent minuses. Completely satisfied with it. In future, it will be great to be able to create email templates
March 2018
Dmitry from Playrix
Company Size: 501-1,000 employees
Industry: Computer Games
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
March 2018
The best solution for SMBs
Pros
VoiptimeCloud has helped us to become better organized and procedural about our business development and sales. It automates the work of our sales reps and they now can focus on working with leads and developing opportunities, not on data entry. The speed and flexibility of the tool are impressive - finding contacts, creating views, calling directly from client's card, and updating information has become much faster and effective. The user interface is well designed and friendly.
Cons
I dislike nothing. However, it would be good to be able to make internal calls between managers for solving some urgent issues.