About TeamDesk


TeamDesk is a cloud-based database software that helps users create, maintain, share and organize a database of business information. Users can create databases by customizing predefined templates, or they can create their own without the need of programming. It is suitable for businesses in any type of industry and of all sizes.

TeamDesk enables users to create unique database solutions for their needs, and they can invite users with required user access. Users can create reports, generate documents and set alerts. The system provides unlimited storage, data transfer and support.

TeamDesk is customizable software, users can manage and modify the application as per their needs. It consists of two parts: an application interface used by regular users and a setup module used by designated application administrators.



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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

37 Reviews of TeamDesk

Average User Ratings

Overall

4.92 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(35)

4 stars

(1)

3 stars

(1)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 37 reviews

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April 2018

Patricio from Belltech

Verified Reviewer

Company Size: 201-500 employees

Review Source: GetApp


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2018

It's not just a cloud database

Pros

In the organization that I lead, TeamDesk has helped us to automate a large part of our Business Intelligence processes, being able not only to store the information that we manage internally and of our clients, but to integrate it with other cloud systems and giving much more value to that information.
It has allowed us to generate cloud platforms for ticket management, geolocation, cost control, cloud reporting, information management, mobile applications, to name a few.
The stability of the platform is wonderful. In 4 years of use we have not had a single incident that decreases the overall uptime of the solution. In terms of performance, the ability of the platform to manage and graph information of millions of data in real time is surprising.
Another thing that I love is that there is a community of users where we share ideas and new developments, which are listened to continuously by Foresoft and that allows you to have a clear roadmap of the service over time.
The support service of Foresoft is very delicate, its service times are in line with any global operation and they are always attentive to any doubts one may have to improve the internal business.
We are very grateful for the Teamdesk and Foresoft service, and I am sure that it can help many other companies as it has done with mine.

Cons

Not problems or cons, I believe that the platform must move to the next level with well-defined Big Data processes, which will surely be on Foresoft roadmap soon.

April 2018

Calvin Peters from Sports Equipment

Verified Reviewer

Review Source: GetApp


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2018

Innovative, Powerful and Simple

Pros

If you're familiar with nothing more than the user's side of a database then Teamdesk gives you the power to create your own vision.
Understanding programming language(s) is not a requirement.
The development console makes learning to use Teamdesk simple.
It is scalable, secure and easily deployable across user platforms.
The customer support is second to none! The team is very quick to respond, solidly committed to providing a robust and secure product and very effective in problem-solving with lots of guiding advice to make development and innovation work smooth. They have never let me down and always go above and beyond the call. They are always listening to their user base for new ideas and feedback and are constantly updating, evolving and innovating.
We looked at a number of options and even tried a few others before settling with TD but none were as easy to get up and running to start or as easy to learn and develop.

Cons

I have used TD for 8 years now and the constant innovation loop built into their user feedback has mitigated most shortcomings before I realized there was something missing. I honestly have found no "cons" to date.

June 2019

Kelly from WatersWebWorks

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2019

10+ years and keeps getting better and better!

I started out programming in Teamdesk over 10 years ago for a single client. I programmed for them for 5 years before starting my own business programming primarily in Teamdesk. If you are in a niche market or work remotely this is the program you need. We've programmed HIPAA compliant patient management, sales, inventory, fleet management, rental management, office processes, truck-driver compliance, and the list just goes on.

Pros

I've been programming Teamdesk databases for over 10 years. They have been super responsive to client input and requests for new features.

Cons

There are few things I dislike about this software. Every time I find something I don't like I can talk to them to find out why it's like that or make a suggestion for a change. Users can also "vote" on people's suggestions so they are working on what their clients really want.

Response from ForeSoft

Replied June 2019

Thank you for taking the time to leave us such a nice review.

April 2018

Adrian from Real Estate

Verified Reviewer

Review Source: GetApp


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2018

Fantastic product and customer service

Pros

I used Filemaker and Filemaker server for many years before wanting a cloud solution (Filemaker can in theory be cloud based but it's difficult and sluggish).

TeamDesk is basically Filemaker plus a hundred times better! And, it has the benefit of being in the cloud.

TeamDesk recently implemented Zapier integration (still in beta) which has taken their product to another level for us. We have the database communicating with all sorts of websites, apps and services increasing our productivity by an immense amount!

It's hard to stress how fantastic this database is for functionality and what it can do.

If you have a problem (like with a formula), you get a quick response from support, usually with a solution (I don't think there's much this database can't do).

Cons

There is only one "cons" to the product and that's probably the end user UI. Forms for filling in data are a little bit old fashioned and so are the reports (views) of data. Generally it's in spreadsheet format and you can add colour to the row or text but not much else.*

This really doesn't matter though! It's functionality and getting things done quickly are what really matters and in this regard it excels.

*I think you can now add CSS to the database to improve it's look but I've not bothered with that.

June 2019

Philipp from Mind My Business

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2019

A great product with a fantastic support team

With TeamDesk I was able to implement a cloud bookkeeping app which I have been considering for years. Key was that I could this entirely on my own without a large development team and with the absolute certainty that the folks at TeamDesk would keep the infrastructure running in the background.

Pros

Fasts to set up, easy to use, intuitive, flexible, fantastic support.

I have developed a multi-client product entirely on my own, i.e no large development team needed, which now has multiple organisations and users working off the one data set and the one code base. In order to achieve this the TeamDesk team had to make some enhancements to thier product which they helpfully embraced and implemented.

Cons

In some areas I have pushed the product beyond its intended usage boundaries and as a result I sometimes have speed issues. This could also be be due to latency issues as I am located in Europe and the TeamDesk servers are in the US. However I understand that European servers are being considered.

Response from ForeSoft

Replied July 2019

Thanks for the fantastic review, Philipp.

April 2018

Anonymous

Verified Reviewer

Review Source: GetApp


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

April 2018

Better & cheaper than Quickbase but lacking mobile form to record (much needed)

Pros

It's better in may ways than Intuit Quickbase. Also much cheaper.
Great service almost around the clock and 7 days a week.
Relatively easy to use but you will need a programer for some functions (see cons)
Pricing is much better than Quickbase
Surprisingly the app looks ok to work with on the mobile but lacking mobile form to record (see cons)

Cons

BIG negative: no responsive good web to record form which forces you to find an external form app and waste a lot of time with CSS and API development and.... fixing problems.

Too long for needed features to be added like "plus" for auto adding additional input fields. There are also glitches like not being to add "none" as an option. TeamDesk is adding features only months after the market has a need for them.

Sporadic issues with speed and API calls

Adding update needed features will make TeamDesk perfect.

Not easy to set good appearance of the records.

June 2019

Tony from Hawkins Foss

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2019

Let's me sleep at night

I run a small accountancy practice in the UK. I use Teamdesk to manage data about our clients, jobs and time spent by staff. We use its mail merge capability to produce letters and checklist. We use it's workflow functions to send ourselves alerts and automate communication to clients. I have found the support very good.

Pros

I like the ease of customising the database the most. I get an idea and I can implement it in minutes.

Cons

Honestly I cannot think of anything I don't like,

Response from ForeSoft

Replied June 2019

Thanks for the review, Tony. Special thanks to you from the support team.

June 2019

Frances from Cynergex Group Pty Ltd

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2019

Review of TeamDesk

The business now has extensive customer information all in one area. From documentation of all contact with our customers from the sales team, to the training information on what course the customers employees have completed. Creating certificates is a breeze, identifying who did a course along with what the sales team have told them to what equipment they have purchased. All in one easy to use area that I can control who has access to! brilliant!

Pros

Ease of customisation and flexibility in use for our company. we have a central database for all our sales and education information. Also love that we can export information for our customers and as a sales report for our Board. We have been in business as a training organisation for over 20 years and this is the best database we have ever had.

Cons

Sometimes takes me a while to work out how to change things!

Response from ForeSoft

Replied June 2019

Thank you, Frances, for the review. We are glad that TeamDesk database empowers your business management.

April 2018

Anonymous

Verified Reviewer

Review Source: GetApp


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2018

The backbone of our business

Pros

Team desk is the backbone of our company. Every single aspect of the business is implemented using this platform. We are paperless as a result and can work from anywhere, we don't need to be in the office. It is very very flexible and very easy to program and very easy to use. I highly recommend this product. Whether you want to use it to help you with certain tasks (whether its business or personal or communal tasks) or you want your full-blown business processes on there, this is the platform to be on. Customer service is amazing. They help customize and solve your problems for you.

Cons

Its been many years since we have been using this platform and frankly I have not come across an issue I wanted to be implemented or solved that could not be done.

June 2019

Suzanne from PRIME AE Group

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2019

Easy to Use, Reliable, Great Support!

Using TeamDesk has simplified the task of managing a high volume of marketing information for a professional services firm. We store project and resume data, narratives, client contact information, and more. Great product!

Pros

Teamdesk is a great product that is easy to customize, even for a non-techie like me! We use it for a marketing database for an AE firm. We have been able to customize to exactly meet our needs with a better result than those provided by the industry-leading databases. The support has been great. TeamDesk professionals have helped me achieve my goals. They respond quickly and thoroughly.

Cons

Honestly, I have not found any cons with the software.

Response from ForeSoft

Replied June 2019

Thanks for the great review, Suzanne. We are glad that TeamDesk meets your needs.

April 2018

Pierre from DigitOwl.School

Verified Reviewer

Company Size: 2-10 employees

Review Source: GetApp


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2018

A real life changer at work

Pros

- Cuts dramatically administrative costs
- Speeds up and makes more reliable commercial / administrative processes
- Enable to share information in the company in a very efficient and organized way
- Very useful for project orientated teams
- Applicable to many processes in the company (sales, accounting, production, T&E, task tracking, ...)
- Personalized to each company (way more than any ERP !!)
- Cheap in regards to the value it creates
- Very responsive after sales team (the best I have seen so far)

Cons

Difficult to fill this category as this product is really great
- Oldish interface
- No video trainings
- Mobile app is useful but could do way way more

June 2019

Michael from Blue River Development

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2019

Teamdesk is the cornerstone of our operations!

Great for record keeping & organized systems.

Pros

I love the ability to customize to continue to improve our operational systems. I also really like being able to use the software at any time and any place I have internet. It is also helpful to be able to open more than one teamdesk window at a time while working on multiple projects and updates at a time - and they have thought of everything because if we try and save a file while another is open it will notify of that and make us confirm. Thank you Teamdesk team!!

Cons

a slight lag in question/response - not immediate - which is okay & I understand not completely necessary :)

Response from ForeSoft

Replied June 2019

Thank you very much for the review, Michael.

June 2019

Oliver from you27 ltd.

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality