Dentrix Ascend vs Maxident

Dentrix Ascend has 169 reviews and a rating of 4.17 / 5 vs Maxident which has 24 reviews and a rating of 4.29 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.17 / 5 (169)

4.29 / 5 (24)

Ease-of-Use

4.0 / 5

4.5 / 5

Value for Money

4.0 / 5

4.5 / 5

Customer Support

4.5 / 5

5.0 / 5

Functionality

4.0 / 5

4.0 / 5

Last Review Written

March 12, 2021

December 23, 2020

Pros/Cons

  • Pros

  • The program is visually great to look at and is very basic, easy to use.

  • I love the fact that we can recommend changes and with in weeks they happen.

  • Cons

  • There are only a few hiccups we have found but they are small and we have found work-arounds; some verbiage in the texts or emails, but they are all being looked at or addressed.

  • i would like to see more about reporting. its not as great as it was in the original dentrix software. but you can do a lot more with this one.

  • Pros

  • I'm very used to it. I like the possibilities with the prescription pad. I like the accessibility of chart notes

  • Customer service is awesome and they make sure you are helped through out the process.

  • Cons

  • I am not fond of the ledger system / a/r system in Maxident. I have worked with better.

  • Ledger not as easy to use as other dental systems. Digital charting and xray imaging require a one time setup fee.

Pricing

Pricing Range

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Product Demo & Screenshots

Product Demo

Advisor Recommendations & User Awards

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3 Recommendations

3 Recommendations

Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos