About Open Dental

Open Dental is a HIPAA compliant open-source dental practice management software that provides on-premise electronic charting, billing, practice management, and imaging applications that's suitable for any large and small dental practice. Open Dental practice management solution includes patient care charts, prescribing capabilities, treatment planning, appointment scheduling with automated appointment reminders, an integrated graphical tooth chart, SMS and email texting, credit card processing, and custom reporting.

With Open Dental prescribing capabilities, dental professionals can provide patients with electronic prescriptions and printed prescriptions, which can be filled in using predefined templates. P...


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Supported Operating System(s):

Windows XP, Mac OS, Linux, Windows 8, Windows 10

55 Reviews of Open Dental

Average User Ratings

Overall

4.65 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(42)

42

4 stars

(9)

9

3 stars

(2)

2

2 stars

(2)

2

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 55 results

April 2019

Katie from Seamless Virtual Solutions

Verified Reviewer

Company Size: 11-50 employees

Industry: Hospital & Health Care

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2019

Would Never Recommend Anything Else!

Love it, love it, love it!

Pros

Honestly, can’t say enough! Ease of use, accessibility to all features, ledger is simple/easy to understand, payment allocation is perfect, customization is amazing. Not one thing I DONT LIKE ABOUT!!

Cons

I honestly can’t think of one single thing I don’t like about it. Especially since I’m at an office that uses Dentrix.

February 2021

Nate from Signature Smiles

Company Size: 2-10 employees

Industry: Medical Practice

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2021

DO IT

Overall, this is an easy decision. I highly recommend Open Dental. I have used others, and Open Dental is by far the best out there. It is the cheapest, easiest, and most simple out there. There are many features that makes it amazing. SWITCH today.

Pros

The most easy answer all day. GET OPEN DENTAL. It is the best and easiest dental software that you will ever use! Seriously, listen to me. GET OPEN DENTAL. I have used Dentrix, Eaglesoft, and others and Open Dental is by far the easiest to use. The support is AMAZING. you never hear about this with any company, but this company is great at answering questions.

Cons

There is not ONE thing that I do not like about Open Dental. They are a great company and a great software.

Reasons for Switching to Open Dental

Dentrix is far inferior to Open Dental. CHANGE to open dental!!

Response from Open Dental Software

Replied February 2021

Thank you for your kind words, Doctor! We are happy your experience has been stellar, that's always our goal. We look forward to continuing to serve you as your practice grows :)

February 2019

Haylie from Flat rate doctors

Company Size: 11-50 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Customer support

5.0

Functionality

3.0

February 2019

Confusing dinosaur program

Pros

The drag and drop feature is nice. Note section in appointments

Cons

Overall confusing and not user friendly at all.

February 2021

Jennifer from PERIODONTAL ASSOCIATES

Company Size: 11-50 employees

Industry: Hospital & Health Care

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

February 2021

User Friendly and Completely Customizable

Switching programs has allowed us to expand the digital aspect of our patient's charts, completely eliminating the need for paper charts at all!

Pros

Open Dental promotes itself as completely customizable and that's absolutely correct. If there's a feature they don't have, you can pay to have it created, or if enough people vote to have it created, their developers will add the feature! You can run a Query (custom report) for just about any possible scenario, and save it as a favorite for future use. It's incredibly user friendly, between the customer support team, online manual, and YouTube video tutorials, you'll feel like a pro in no time at all! You can set up additional training and their team is always friendly and approachable. Very happy to have found this software at a decent price!

Cons

Features can sometimes take a while, especially if you're just trying to vote on them. Occasionally things are labeled or located in areas you wouldn't expect, or called something unusual. For instance, if you want to add a user, you have to go into "security", which took me FOREVER to find!

Reasons for Choosing Open Dental

Price, ease of use, and multiple features

Reasons for Switching to Open Dental

Recommendations from other doctors, Perio Vision is an older program and did not have many of the features Open Dental has.

Response from Open Dental Software

Replied February 2021

Thank you for the great review, Jennifer - we're happy to play in role in helping you be paperless! For quick questions like you had with adding a user, please feel free to use online chat to get a quick answer right away. We look forward to continuing to help you maximize all the tools in the software.

September 2020

Danielle from Arrowhead Dental

Company Size: 11-50 employees

Industry: Medical Practice

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2020

Software is easy to use

Great, we have had no problems with this program.

Pros

Open Dental has so many great features! There customer service department is top notch and if you need anything they make sure there is a report or they fix any problems.

Cons

There really isn't anything that our office doesn't like about this product, they are always updating and making it easier to use and understand!

Reasons for Choosing Open Dental

na

Reasons for Switching to Open Dental

Our system crashed and Open Dental was able to get all our info back and into there program!

Response from Open Dental Software

Replied September 2020

Thank you for the kind words, Danielle :) We look forward to continuing to provide you with great features and the top-notch support you deserve!