Practice management
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8About Practice-Web
Practice-Web is cloud-based dental solution that is suitable for all types and sizes of organizations, offering charting, imaging, billing, patient scheduling and practice management modules. The charting system provides users with three-dimensional charting, allowing them to view and reposition teeth to mimic conditions within the patient’s mouth.
Photographs and X-rays can be attached to the chart along with progress notes, planned treatments and upcoming appointments.
The practice management module includes electronic treatment-consent forms which can be digitally signed by the patient using a tablet device or e-signature. A patient information terminal allows patients to enter information directly into the system.
New patients can al...
27 Reviews of Practice-Web
Average User Ratings
Overall
4.78 / 5 stars
Ease-of-use
5.0
Value for money
4.5
Customer support
5.0
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
November 2018
Nelson from Aviator Sports and Events Center
Verified Reviewer
Company Size: 2-10 employees
Industry: Hospital & Health Care
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
November 2018
Easy to use with many useful features
Our office was unsure about which electronic patient management software to get after a bad experience with our previous program and Practice Web was recommended to us. Learning the in and outs of the program only took a few days but we do not regret out decision to switch!
Pros
A very versatile program with ample room for customization and an incredibly helpful support staff.
Cons
The graphic design and user interface could be a little more polished and appealing.
January 2021
Fernando from Campos Dental
Company Size: 2-10 employees
Industry: Hospital & Health Care
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
January 2021
LIVING WITH PRACTICE WEB.
Because information is available save some time , Insurance coverage, max allowances , procedures unscheduled, and if you sign for support the team would be there for you when need it.
Pros
Chart is easy to customized to specific patient needs and findings. All the modules are interconnected and operation becomes flowless. Information is just one click away.
Cons
I'll like to be able to send pictures/ x-rays within the referral forms.
Reasons for Choosing Practice-Web
At that time it was the most complete software in the market not sure if there is any better or more complete than Practice Web. I DO NOT NEED TO FIND OUT
Reasons for Switching to Practice-Web
I started using Easy Dental when it was a DOS version not even window then transition to the windows version. First i wanted to write RX from the computer but that was an additional module on Easy Dental ,then i wanted to show the patient specifics on their chart. I was in need of quite a few features that were not available with in the same software. Started looking for solution and got few samples was not satisfied until found PRACTICE WEB
Response from Practice-Web
Replied January 2021
Thanks for your kind words! There is a way to have images on referral slips. Call 800.845.9379 (opt 2) when you have a moment and our Support Team will walk you through it. Medcohere (our referral management Smart Tool) provides the functionality as well.
November 2019
NICHOLAS from East Boston Dental Associates
Company Size: 11-50 employees
Industry: Medical Practice
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
1.0
Value for money
1.0
Customer support
1.0
Functionality
1.0
November 2019
The downs of Practice Web
None, there are countless unresolved issues that we are having on a daily basis.
Pros
Really nothing...way to many issues in using it!
Cons
Not user friendly and their training was totally inadequate to understand how to implement it into our practice!!
Reasons for Switching to Practice-Web
They sold out to Practice Web....
January 2021
Gundong from BELL DENTAL CARE
Company Size: 2-10 employees
Industry: Health, Wellness and Fitness
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
January 2021
Good support everytime I need it.
Pros
It is simple easy to use. Have most of the functions I need to run my dental office
Cons
There still are some bugs that needs to be fixed. no Major problems
Reasons for Switching to Practice-Web
PRACTICE WEB IS MORE EAST TO USE WITH CHEAPER FEE.
Response from Practice-Web
Replied January 2021
Your review made our day! We're constantly updating Practice-Web to add new functionality and rigorously test before each release. If you feel that a feature is not functioning properly, please contact our support and we'll be happy to help!
February 2021
Kenneth from Kenneth G. Louie, DDS
Company Size: 2-10 employees
Industry: Medical Practice
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
February 2021
Practice-Web
I use Practice-Web for all insurance, accounting, and basic practice management related functions. During this CoViD-19 pandemic, I've used the texting and emailing of forms to minimize the use of paper.
Pros
I was familiar with it, since I had a free version of one of the earlier editions. It met most of my needs at the time, and offered upgrades for future needs. It allows a link to Dentimax X-Ray software, and is somewhat customizable. Like most dental practice management software, the basic functions are relatively easy to use, but does require some time to remember what all of the functions are and where to find them.
Cons
Some features are not fully or easily customizable. Someone without more advanced computer experience couldn't use some of the features. Although link to Dentimax software opens the program to a specific patient, it sometimes gets the wrong patient, and doesn't upload images automatically. All images most be uploaded manually. Some features, like texting and emailing from Practice-Web, don't always work. Customer support rep says if I pay for an additional upgrade, it might work better. In order to use some features, some security features must be disabled.
Reasons for Choosing Practice-Web
Was already familiar with product
Reasons for Switching to Practice-Web
Initially it was free( Freedental). Requirements were basic treatment recording, dental claims, and accounting. This software met those needs.
Response from Practice-Web
Replied February 2021
Thanks for your kind words and for choosing Practice-Web all these years! We work hard to make sure dentists like you can maximize the value of Practice-Web with our production and revenue-boosting tools. Most of what you've mentioned can be solved by our friendly Support Team. The x-ray issue, for example, is usually because an assistant or hygienist might have added a patient directly into your imaging software instead of using Practice-Web's built-in bridge. If your imaging software lets you to edit the patient number, we can easily fix that! For texting, we replaced our older service (that required you to input the phone carriers and is no longer supported by many of them as of 2019) with an amazing new texting service. Now you can do automated appointment confirmations, reminders, recalls, marketing, two-way texting and much more right from within Practice-Web! We're happy to give you a FREE 30-day trial. We'll be in touch very soon!
